E232375

Tracfone LG Rebel 4 5" Smartphone w/ Case & 1500 Min/Text/Data

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Reviews & Community QA

Tracfone LG Rebel 4 5" Smartphone w/ Case & 1500 Min/Text/Data is rated 2.4 out of 5 by 42.
Rated 2 out of 5 by from Worst of my 5 Tracfones I just got this phone from HSN last Monday and activated it and transferred my account with the assistance of a Tracfone representative that day. It is my 5th Tracfone over the past 4 years. I'm reviewing on QVC because HSN is now sold out of this phone and may not be getting it in again, and HSN doesn't seem to accept reviews on it now. The phone works, but the Google verbal assistant (OK Google) doesn't understand me very well. My first test asking "what time is it" has to be repeated more than once. This is after it supposedly trained itself to recognize my voice by having me repeat "OK Google" and "Hey Google" to it twice each. Also, getting a local restaurant "Mastrioni's" and driving directions to it required repeated attempts and chewed up almost 400MB of data. I didn't have this problem with my previous LG or Samsung phones. The battery also seems to use power quickly, even with the phone off almost all the time. Also, this is strange...when I go online to my account, the serial number of my previous phone is showing for this phone's serial number, instead of this phone's actual serial number. And, yet, the phone does work. I phoned Tracfone's technical help about an hour after I activated this phone and the person there did not know why my old phone's serial number was showing for this new phone, and didn't know what to do about this. The old phone's serial number now has an "_Old" attached to the end of it. Of course, when I activated the phone I gave the Tracfone representative the number on that red "Tracfone Start Here" card and it is the same as the IMEI number in the phone on its "about phone, status" page under "settings." I'll probably keep this phone until HSN/QVC offer a newer phone with a newer Android operating system. Android 9 is more than a year old, but Tracfone doesn't seem to offer a phone with anything more recent than the Rebel's Android 8.1, which came out in early November 2017.
Date published: 2019-09-11
Rated 1 out of 5 by from Poor Response My phone out of the blue wouldn't let me call or receive calls, texts or emails. I was on the phone with tracfone for over an hour with no results. They didn't have a clue. They were sending me a text with more instructions thi this After telling them I couldn't receive texts. I think the guy was on break and just kept asking if I was still there after he said he was checking out another fix. Never heard from him again. I will never buy another tracfone again no matter how many minutes they give you
Date published: 2019-09-10
Rated 1 out of 5 by from Does QVC ever read the reviews of their products? I have had several LG Tracfones in the past and they all were great. When I saw this one, I thought I would upgrade. Well, the Apps are terrific, but the phone is awful It constantly drops connections. I connected it to my car hands free link and it worked for a while and now keeps disconnecting.Every time I try to use Waze, it works sometimes, and then drops and cannot find a connection. I am going to try and figure out if I can re-activate my old LG Tracfone because this one is junk. I don't know what is wrong with QVC that when a product is awful, they continue to sell it. Don't they ever read the reviews of their products? Bottom line, DO NOT buy this Tracfone unless you want a huge headache!
Date published: 2019-08-21
Rated 1 out of 5 by from Will not activate QVC claimed had a year to activate. Problem is I waited, and on 8/16 I tried to activate it and it failed....now I can't return it. If you get a TracFone, activate it immediately so you have time to return it if there is a problem.
Date published: 2019-08-19
Rated 1 out of 5 by from Bad Purchase We spent days on trying to hook up this service. Apparently the Sim card is bad since it was always connecting us to Verison. Spent hours on the line with Customer Service which didn't help. I have had a Trackphone for 6 years and I thought the transfer would be easier but it was a nightmare. I am sending this back!
Date published: 2019-07-25
Rated 1 out of 5 by from Sucks I have been on the phone with Tracfone since 8 a.m. this morning. All i want to do os make and receive calls. This is a definite return if it doesnt start working in the next few days! I need a Xanax after today. No wonder it was on Special. If i saw it on your show for a dollar, I wouldnt buy it. Rip off!
Date published: 2019-07-15
Rated 1 out of 5 by from Terrible Customer Service Consider yourself warned - the phone is fine until it isn't and you have to call Tracfone customer service. THEY ARE TERRIBLE. I have spent HOURS on the phone with various Tracfone customer service reps to walk away frustrated. They are of no help whatsoever. They are so bad, that I gave in and bought an Apple iphone.
Date published: 2019-07-06
Rated 5 out of 5 by from Great Phone! This is about the 4th LG Tracfone I have had. Great features and updates (camera, operating system, etc.) from my last LG Tracfone (purchased 4 yrs. ago). What really amazed me was how easy it was to activate. I did it on-line with just a few clicks on the Tracfone website. Never had to talk to anyone. I got the new minutes that came with phone plus the carry over mins. from my old phone. Of course, I have a Google account which makes it especially easy for things to transfer over. I did have to download some of my favorite apps, which was no problem. This phone does everything you want in a cellphone without the large monthly fees. Very pleased!
Date published: 2019-06-15
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