Accessibility

At QVC, we're all about making sure that everyone can enjoy their shopping experience with us. That's why we're committed to accessibility and inclusion. We believe in creating an inclusive shopping experience for everyone. That means making sure our website and mobile apps are accessible to everyone, regardless of their abilities. We want to create a space where everyone feels welcome and included, and can shop with ease and enjoy.

QVC.com and Mobile App Accessibility

We strive to ensure that our website and mobile apps are accessible to everyone. To make this a reality, we follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA to ensure that our content is accessible to people with a wide range of disabilities. We also work with accessibility and usability specialists, people with disabilities, and industry partners to identify areas that need improvement. We're always looking for ways to make our website and mobile apps more accessible to everyone.

Feedback

We value your feedback on the accessibility of our website and mobile apps. If you encounter any difficulty accessing our platform or have any comments or questions related to accessibility, please let us know. You can reach us through various channels:

For customer service and order-related questions or comments, please contact our Customer Service team.

For questions, concerns, or complaints regarding the closed captioning of video programming, visit Online Closed Captioning.

We are available to help and appreciate your input.

Desktop Help

You can adjust your system settings for:

• Color contrast: Increase the contrast between text and background colors to make them easier to distinguish.
• Text and background colors: Change the colors of text and background to suit your preferences.
• Text style and size: Change the font style and size to make text easier to read.
• Screen magnification: Zoom in on parts of the screen to make them larger.
• Mouse pointer style: Change the appearance of the mouse pointer to make it easier to see.

If you use a screen reader, we recommend:

• JAWS for Edge or Chrome on Windows.
• NVDA for Firefox on Windows.
• VoiceOver for Safari on Mac.

Mobile Help

Helpful Tips

• Keep your computer and mobile devices updated with the latest software to ensure optimal accessibility. This includes your operating system, browser, and any assistive technologies you use.
• Get the latest version of mobile apps when available. This will ensure that you have the latest features and bug fixes.
• For PDF documents, use a PDF application that supports the PDF/UA standard to ensure the best reading experience.
• If you encounter difficulties using our website with a particular assistive technology or browser, try using a different combination of the two.
• We provide closed captions for multimedia information. To view the captions, tap or click the CC icon on the media player.

Unlocking the Power of Belonging

We remain committed to fostering an inclusive culture that ensures a sense of belonging for every team member, business partner and customer experience we offer by leveraging the backgrounds, perspectives and experiences of our team members to continuously exceed expectations and innovate for growth.

We know that a culture of inclusion and belonging fuels engagement and creativity, leading to better business performance and stronger communities.

We embrace the journey and opportunity to drive meaningful impact to empower our teams, our partners, and the communities in which we live and work.