K298607

Rachael Ray Hard Anodized 9.25" & 11.5"Open Skillets - Orange

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Rachael Ray Hard Anodized 9.25" & 11.5"Open Skillets - Orange is rated 4.5 out of 5 by 2.
Rated 4 out of 5 by from Great pan, Bad warranty service I love these pans! They are truly non-stick and dishwasher safe. I've had mine for about 5 years when I noticed the nonstick coating coming off (photo below). I attempted to contact Rachael Ray's warranty services several times. First, let me point out that I had to make about 4-6 attempts for the system to even take my claim. It took two days total. Then the original site I filed my claim was SHUT DOWN! I refiled through another of their sites, and the same thing. Took forever for it to go through. I also sent a question, to which they say they respond in 3-5 days. It's been weeks. It's been twice the amount of time since I filed my warranty claim, and still no response. Well, long story short, no warranty responses, tired of waiting, had to order new pans. To sum up: Great pans, terrible warranty service. Expect 4-5 years of medium-heavy residential use. True non-stick, easy to clean, can use way less fat when cooking.
Date published: 2021-04-14
Rated 5 out of 5 by from would buy again use 9.25 for hash browns, eggs use 11.5 for pork chops and whenever I need a larger pan
Date published: 2019-07-16
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