Janome Artistic Edge 15" Digital Cutter

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Deleted $499.00

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Reviews & Community QA

Janome Artistic Edge 15" Digital Cutter is rated 2.0 out of 5 by 1.
Rated 2 out of 5 by from Not Windows 10 Compatible Two major problems with this item: 1. According to the direction, it will connect to computer via Wi-Fi, but it will be the only connection; no TV streaming until cutter connection is deleted. So I did not try this connection during set-up, opting for USB, so not to disrupt family viewing. 2. And the most important...it would not, could not, work with Windows 10. The program would close randomly. I did get it to cut one circle. Went to the support help and they recommended an upgrade fix, which I did. After that the app would not stay open at all. I tried to run it in compatibility mode for several versions of Windows, but app still closed immediately after starting up. I sent a message to tech support, they did respond within 24 hours. However, I made the decision to return the cutter and it was at the post office before their reply. Expense was not worth the hours of trying to get the cutter to work. I would consider purchasing this item again, if and when all the bugs are worked out.
Date published: 2019-05-19
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