Zadro 1X/10X LED Variable Light Vanity Mirror

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Zadro 1X/10X LED Variable Light Vanity Mirror is rated 1.0 out of 5 by 1.
Rated 1 out of 5 by from $188 of defective junk & I have to $ to return! For $188 I expected this lighted mirror to work perfectly! Turned on 1x! There’s a touch button right under the three light settings and if you touch at all it dims it to dark. Terrible placement. Honestly took me a min to figure why the H E L L it kept shutting off. Plugged it in today to use it- NO lights. Nothing works. Tried all three settings. Even touched the “dim” button to see if that was it. Nope. Totally non-operational. Highly disappointed. I bought this thinking if I spend a good amount I’ll get a quality lighted mirror. I actually do like the mirror itself and the quality of construction is amazing. Love the moving moving arm. Love the weight of it and the feel of the stand. Love love love the 10x magnification... but ALL of that is VOIDED out by the freaking lights not working! THE MAIN PURPOSE OF TGE ITEM! I also despise the fact QVC is making me PAY to send the defective product back. Terrible way to treat a customer who purchased something from you and has spent thousands on products over the past two years. I wish QVC would treat customers more like Amazon and provide free returns for C R A P products. So disappointed in this. I really enjoyed the 5 min I used it a day ago. Will purchase expensive products from brick and mortar stores that have better Cust service OR from Amazon who makes sure you are 100% satisfied. Never thought I’d be someone complaining about a return but it’s insane I have to PAY to send this BACK... AFTER I ALREADY PAID to have this shipped to me!!!! So QVC still get’s my money in some form or fashion and I’m still out a lighted mirror PLUS my money!I know, 1st world problems, believe me, I know. We are in a pandemic for crying out loud. BUT, my money and patronage matters also and... side note, no, this isn’t a Karen moment. QVC makes enough to eat the return shipping. it’s the principal. QVC needs to pay for the return of a defective product NOT the customer. Imagine if this was something large! F that noise.
Date published: 2021-01-15
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