Allstate Protection 3-Yr Accident Plan Laptops$1000-$1250

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Allstate Protection 3-Yr Accident Plan Laptops$1000-$1250 is rated 1.0 out of 5 by 2.
Rated 1 out of 5 by from Complaint I have gone back and forth between QVC and Square Trade for over a month now. I still haven't received Square Trade product I purchased thru QVC. Today a second payment of $37.49 was paid by my account for a product I still haven't received. QVC tells me to deal directly with Square Trade to resolve this issue. Now, Square Trade is telling me to deal directly with QVC to resolve this issue. I have sent four complaints and no one in customer service has reached out to help. I've asked to cancel this order and now QVC and Square Trade have gone silent. They continue to take payments for a product I haven't received.
Date published: 2020-05-04
Rated 1 out of 5 by from Service Not As Advertise I paid for 5 day repair service or cost reimbursement. Square Trade did not honor the contract as purchased from QVC. They were unaware of the terms. I sent my new (30 days old) laptop in on September 5th. Only after calling several times the week of September 18 to find that they had not started on my device. I was told they were waiting on a part but I would have the laptop returned September 27th. I called on September 29th to check status of deliver and was told the part came on the 27th but it would cost too much to fix cracked screen so I would not get my laptop back. I argued with them for 3 days to send my broken computer back. Ultimately, I was refunded my Square Trade cost of $299. I am still waiting to get my hard drive and cost of laptop. I was told that would take 7-10 more days.
Date published: 2017-10-02
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