Rated 2.9 out of 5 by 115
Rated 1 out of 5 by Ttara6 Hose broke
Do not waste your money on this product. I bought it last summer had it replaced within a month of purchase because the inner tube of the hose broke, and even with the replacement one I had that broke too. What a piece of junk!!
Rated 1 out of 5 by AndiWa Too flimsy
This hose kinks too easily and shuts off the water stream. Unless you're pulling it out in a straight line, it's too irritating to use. A good idea if it worked properly.
Rated 5 out of 5 by Mattieclrk Love the HydroHose
I have two of these. One for the front yard and one for the back yard. I can no longer handle a heavy hose and this is perfect for me! I did need to replace a hose after a couple of years service and Espy at HydroHose was great. I am sorry to see these on clearance, hoping there will be more in stock for future purchases
Rated 2 out of 5 by boding good but broke
i loved the ease of how this hose rewound however after one use the hose itself began to wheep copius amounts of h20 from it. Then upon preparing to return it i found the return lable said it would charge 10.00$ from my reimbursement to return it. Very unhappy with experience for the first time after over a dozen pyrchases
Rated 1 out of 5 by Tresmoi Good fir watering small yard
May be suitable for patio home garden. Didn't perform well in normal small yard scenarios. These types of hoses have limited uses, so choose based on functionality feasibility.
Rated 4 out of 5 by tschweig Good product, Great Customer Service
I like the product very much because of it convenience and durability. The hose seems to be the only weak point . Mine clogged after close to a year and QVC sent me a new unit. The hose clogged again after 10 months and the customer service rep named Lewam at Hydrohose (the manufacturer), jumped on the problem and is sending me a replacement hose plus an extra hose just in case I have future problems. This is a company that really stands behind their products. I only wish that some of those folks with negative reviews would have contacted Lewam. I am sure they would change their ratings. QVC should be proud of this vender
Rated 4 out of 5 by roboni Excellent Company behind this product...
When received hose reel it had an internal water leak. Contacted Company and they were extremely helpful, will send out a replacement but not after checking the unit out for leakage before shipping. Therefore if there is any kind of leakage, they will repair or replace defective part and or parts before shipping. So when I received product it will be trouble and leakage free. This is what I have been told by the Company and at this point I have no reason to doubt their word... Works well when working... Robert
Rated 5 out of 5 by augie5 Best Customer Service Ever
I did so much research on this hose I expected it to be a failure. Contrary to many reviews I read, my experience has been very positive with the hose and customer service. I did have a small problem with the connector hose to the faucet and contacted HydroHose directly instead of having QVC replace this entire unit. I felt that since the hose and reel were fine it was wasteful to send me a new set for a 6' connector. The customer service rep I dealt with was ESPIE and he went beyond helping me. He contacted the warehouse to see if they could find a tan piece instead of the yellow one now on their website. He has completed all of this and I am thrilled. Most people complain about everything, I just felt I wanted to say thank you to a company who stands behind their product and their employees to help their customers. Thank you HydroHose and ESPIE for a great job.
Rated 3 out of 5 by NevaNell Great fo us "old" people!
I have used the Hose Reel for several years! For someone, like me, with limited use of heavy objects, it is great. The only con I have is - hose could be a little more durable, especially the plastic connections. You just have to be careful of the PSI as the hose will split if too strong (the only reason for 3 stars) If you are willing to replace hoses once in a while go for it!
Rated 1 out of 5 by rramo Hose tore!
The hose tore and I only had the product for over a month. Too late to return. Luckily I bought the extension. I hope it works!
Rated 1 out of 5 by accurate response lady Loud motor
Bought it last year, didn't use until this year. My mistake! Had I known the motor was as loud as it is I would have returned it. However, with regards to use ability and with the exception of it turning over if not staked in the ground, so far so good. 50 feet of hose is not enough, if you attach the 25 foot extension ( which I did purchase) it won't rewind all the way unless you detach the extension. Good idea, concept not well thought out. Cost too high for performance and quality of material! Read some of the other reviews, which I should have done prior to purchase. Bad purchase! Waiting to see just how long it lasts.
Rated 5 out of 5 by Horse Girl Great for the Barn
This hose is great for the barn, especially in the winter. It is easy to drain and store in a heated area without all the bulk like a regular hose.
I had questions about the Hydohose I bought and after contacting Hyrostore they had no problem helping me. One of the customer service reps by the name of Espie even called me right away to help me out. Customer service is very important to me and I give Hydostore an EXCELLENT in customer service.