Tracfone Samsung Orbit 5.0" Smartphone with 1500 Min/Text/Data

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Reviews & Community QA

Tracfone Samsung Orbit 5.0" Smartphone with 1500 Min/Text/Data is rated 3.4 out of 5 by 32.
Rated 1 out of 5 by from dont waste your money Stopped working after 2 months called QVC and was told to contact manufacturer.
Date published: 2019-09-14
Rated 1 out of 5 by from Big hassle First this phone exact specifications was listed twice at 2 different prices. This Samsung Galaxy J 3 Orbit was actually priced higher as a Christmas in July special. The mobile data did not work on this phone. After countless calls to Samsung and Tracfone. I had a techie friend make the calls took hours the phone is working now but with a ton of effort. I was told it's a very low end phone.
Date published: 2019-09-11
Rated 1 out of 5 by from company will not go by warranty Phone was fine for about 1 month. Then the battery ran down very quickly, even though I closed everything. Would not send texts except when it wanted to. Called Trackfone (because I missed the 30 day QVC return by about 15 days) they said to send back the broken phone. They did send another phone - a REFURBISHED ONE. I DID NOT BUY a REFURBISHED ONE. Then when talking to them trying to get the replacement turned on they said I didn't have the text, minutes and data that QVC sold to me. I guess I will talk to QVC and see what they think. I'm sure since it was more than 30 days they will just blow it off too. DO NOT BUY THIS PHONE. I am supposed to have a 1 year warranty - NOT SO.
Date published: 2019-08-17
Rated 3 out of 5 by from Paisley Peeling off! Love tracfone, but my blue paisley cover started peeling off after only 2 weeks. I am not a heavy phone user, keep it on the counter most of the time.
Date published: 2019-07-26
Rated 1 out of 5 by from always out of service area really? the 4th time it stopped working says out of service area mobile network not available of course internet is working this is so wrong will never buy another Samsung product again would return if could so annoying and big disappointment !!!!
Date published: 2019-07-18
Rated 5 out of 5 by from Beautiful! Went so amazingly smooth I have been a Tracfone customer for about 10+ years and it has definitely gotten easier and easier to make transitions. I have gotten my last three phones from QVC as it was a no-brainer to get both the phones AND the minutes for about the same price, along with the convenience of getting it up and running. This was by far so incredibly easy and was about as simple, since I was already a customer, as waiting about five minutes and then I was good to go! What was also a surprise was that ALL of my contacts, pictures, etc moved over without even having to use either of the Apps I was prepared to need. Everyone's experience will have variations - just know to expect that. I had also ordered the same thing for my roommate. He was not a Tracfone customer; wanted to import his same phone number; and was using an iphone, so it was more complicated and tedious and had some frustrations, but even still, it took much less time and aggravation that it used to. The phone is great and we are both pleased beyond words. Thank you!
Date published: 2019-07-02
Rated 4 out of 5 by from Purchased another I have had a Tracphone for almost a year. Have had no problems. My husband accidentally washed his flip phone that was at least 5 yrs old. The company no longer has or services, etc. the phone he ruined. After several trips and much frustration...and loss of money we purchased a phone from another supplier. Things were ok but not truly happy. Since he ONLY uses the phone feature he asked me to order one like mine. Setting up hasn’t been the easiest this time. Transferred twice and each person was difficult to understand. Took forever. Also the last person had a cold and kept blowing her nose but not putting me on hold during. Ugh!
Date published: 2019-06-20
Rated 2 out of 5 by from A nightmare Love the phone Samsung is the Best One Period Been a tracfone user for 10 years this is my 5th new tracfone usually every 2 years a new one As usual the set up was a nightmare spend a total of 4 hours on my landline trying to get this &$*# thing to work Talked to reps in the Philippines that is a challenge at best Last rep was I talked to had no clue about the new Orbit Wanted me to remove a no access SIM card I always talk to rep last time they Lost thousands of minutes and texts Took a day to get them back QVC offer was good But learned that plan Does Not Include triple minutes which I am entitled to as a long time Customer So my advice buy a tracfone But be ready for poorly trained , clueless support reps an a Lot of frustration In the end you will get service and you will be ready for a large scotch
Date published: 2019-06-02
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