Tracfone 5.83" Samsung Galaxy A10e Smartphone w/ 1500 Talk/Text/Data

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Reviews & Community QA

Tracfone 5.83" Samsung Galaxy A10e Smartphone w/ 1500 Talk/Text/Data is rated 3.2 out of 5 by 113.
Rated 3 out of 5 by from Very low life battery The phone is ok, easy to hold, clear pic and all. But, I spend a lot of time putting this phone on the charger. Holds a charge only a few hours with minmal/normal use. I should have sent it back, my biggest regret.
Date published: 2020-08-08
Rated 4 out of 5 by from Case issues The phone is good, but the case didn't hold up. The color/print didn't hold up and has rubbed off to show white on the edges. All that said, I've been using a Tracfone for years and I'm spoiled with zero payments. This phone is good, the camera not great but it works for me.
Date published: 2020-08-07
Rated 2 out of 5 by from DO NOT BUY THIS PHONE UNLESS you are 100% sure your specific area has already been upgraded to a 5G netowrk. Here's the story. I've used tracfones for years, and was really happy with my LG Rave for the last two phones. I wouldn't have upgraded at all except for cracks on the screen. Reliable, always 3-4 bars. I got this Samsung 'upgrade' and set it up last week. Averaging ZERO to 1 bar, with two if I press the phone up to the highest window in my house. Look, I haven't had to do a window press since 2008 and I'm not willing to do it again. I cant make phone calls or send a text message 60% of the time. Goodness knows what kind of calls I've missed. Called tracfone just now and the very nice customer service lady told me I was out of luck because these high grade phones only worked with the 5G type service which was still being upgraded in my area. She couldn't provide a timeline on when it was available and said I would only get 1-2 bars until it was. She said to look for a lower end phone about 2-3 years older if I wanted to have a phone that actually had bars. And yes, the tracfone zipcode finder assures me this phone will work in my area. I'm charging my old phone with about 15 cracks and chips in it as I write this review to switch back to it. Otherwise this phone was nice enough, connected to wifi easily, though I noticed it seemed slow loading certain aps and the Amazon Kindle ap crashes every 2 days unless you uninstall and reinstall it (can't say for certain that is an issue to this phone). I also wasn't thrilled with the invasive Samsung party aps such as their house browser and other aps that can't be uninstalled, but I could live with if the phone just worked. Hope it works out for others better than me.
Date published: 2020-08-06
Rated 5 out of 5 by from Very Good Works perfect set up.was easy. Do t get the.Bad reviews. Had mine 6 months now. Great job with no monthly payments for a person who does t want a tremendous bill every month.
Date published: 2020-08-05
Rated 1 out of 5 by from I Hate This Phone This phone may be great for some people, but it has icons and apps that I do not need or want. I want my screen saver and main screen to be visible, but there are a bunch of apps that won 't go away. I wish I had my J3 Samsung back. Battery life wasn't great, but I could see my screen.
Date published: 2020-07-21
Rated 1 out of 5 by from getting/making calls Spent 3 days on phone with Tracfone trying to get this phone to work correctly. Wouldn't allow me to make or get phone calls inside my home. Could if I went outside and stood on driveway. Had to buy a new phone before I could send this one back because they couldn't turn my old phone back on. Still waiting for QVC to show refund or even if they have received it using their return label.
Date published: 2020-07-21
Rated 5 out of 5 by from Very Pleased I purchased this phone in February and have had no issues with it. It was very quick and easy to transfer my minutes to the new phone. Everything is working fine for me so far. I love the size and its lightweight too. It was a very good value given the year of service with minutes, text, and data included. I liked it so much I purchased a second one as a gift. That phone is also working fine.
Date published: 2020-07-17
Rated 1 out of 5 by from Horrible This is the worst phone I have ever owned I ordered it and it worked for a very short time and screen kept freezing up.I returned it and the second one also freezes up but that is not the worst of it.Also I kept getting a message that said "not on network "at times when I tried to make a call or receive one.After spending 16 hours on 4 separate occasions with your tech department they told me I would have to factory reset my phone because someone registered or unregulated my sim card and they don't know how .So I reset the phone and again for a very short time it worked then the message started showing up again.Right now I have a new sim card that I just received that I have to call your company to direct me how to put it in the phone and get it registered.I don't know if that will work but it has been months and I still can't get it to work.I am in my 70's and live alone and have no other phone at my disposal at this time so I have to try something. I am not sure if it is the phone itself or tracfone ( my choice ) but right now I think they both suck and can't wait to get away from them both and tell everyone one I know about them because after months I am still left with a phone that don't work !!
Date published: 2020-07-14
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