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E233821
Tracfone 5.83" Samsung Galaxy A10e Smartphone w/ 1500 Talk/Text/Data
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Reviews & Community QA
Tracfone 5.83" Samsung Galaxy A10e Smartphone w/ 1500 Talk/Text/Data is rated
out of
5 by
127.
Rated 3 out of
5
by
Majority from
Connection Problems
This Samsung A10E phone has Tracphone prepaid service. I have had connection problems for the eleven months I have used it. Samsung is not allowed by Tracphone to provide troubleshooting, replacement or repair. Tracphone will not complete troubleshooting unless you have an alternate phone, which I cannot afford. They will not repair or replace without troubleshooting. I am purchasing a different phone with a different service provider. Don't know if QVC will offer any compensation, (Refund) for this one.
Date published: 2021-01-15
Rated 5 out of
5
by
LemmysMom from
Amazing deal! Super easy setup
I can't believe how great this is. I've been a long time customer of another major pay as you go service that had been ok to use but has gotten more difficult over the past few years. I had a phone that was financed through them. I wish I would have tried this service and made the switch sooner. The set up was a breeze, all I really had to do was turn on the phone! Then I called Tracfone. Initial setup of phone numbers and stored apps personally took me a bit longer than most as my previous phone was destroyed so I couldn't do the easy transfer option, but that was my only issue and that's NOT anyone else's fault. I LOVE this phone!!
Date published: 2020-12-04
Rated 5 out of
5
by
Aprilbee from
Great tracfone
Have had for 6 months. Really great product & service.
Date published: 2020-12-02
Rated 1 out of
5
by
GrandmaH from
worst phone ever
i purchased this phone in may of 2020 from qvc's sister station hsn. i have been a tracfone customer for more than 20 yrs and ordered my previous samsung phone from qvc, a galaxy j7skypro which is great. The Ae10 is horrid. I spend 2 hrs in the morning and 1 hr in the afternoon speaking with a tech and then a "top tech" at tracfone. no one could get my phone to connect to the network. I was unable to make or receive calls. I ended up switching my service back to my old phone. I have since heard from a friend who had the very same phone and threw it out because she had so much trouble with it. on the upside, tracfone is sending me a new phone replacement as I had a 1 yr warranty, but after reading the reviews and from my own experience, I will not reactivate the A10e. Tracfones are great, but avoid this one. it is trouble.
Date published: 2020-11-26
Rated 5 out of
5
by
44Jimbo44 from
Very Happy
I bought two of this package back in July when it was on sale around $75.I have a year to set up the second one. I was able to keep my phone#. I am more than pleased so far. I'm having no problems at all. Battery lasts me almost 5 days.I bought an aftermarket case because ya just should. Now i'll get two years of talk/text/data for about $150. AWESOME!!!!
Date published: 2020-11-23
Rated 1 out of
5
by
qqqqueen from
Nightmare
I activated the phone this evening via the automated line. They recommended restarting the phone once service was no longer available on the old phone and trying to make a call. Well, four hours and many restarts later, I still have no service. Chatted with tracfone for an hour or more and they kept saying it was being initialized and would be available very soon but it is not. I don't like the feeling of not being able to make calls or texts. And I am sure it is not coming on tonight since it is 12:30 AM.
Date published: 2020-11-12
Rated 1 out of
5
by
Kristy Kay from
Did not work well
I have used tracfone for over 10 years now and this one just did not work from the beginning. Was always hot, did not respond to my touch, ran very slow and the battery did not last even for a day. I do not use my phone much so this was very disturbing. I finally returned it. And purchased another brand.
Date published: 2020-10-25
Rated 5 out of
5
by
mokebea from
Great Purchase
This is the 6th Tracfone I have purchased from QVC. My husband and I don't use the phones much so we don't want or need an expensive phone with a contract. I did have some initial problems setting it up but I called Tracfone customer service and they were very helpful. I like that we can upgrade our phones every few years.
Date published: 2020-10-17
