What are QVC Text Alerts?

QVC Text Alerts provide on-the-go customers the added convenience of interacting with us via text alerts. You can opt in to receive order & shipping notifications, Today's Special Value® & promotional text alerts, plus order products with QVC's Mobile SpeedBuy®.


How do I opt into & out of QVC Text Alerts?

You must be registered as a QVC account member. Once you have a QVC account, you can select your Text Alert preferences by visiting our Email & Mobile Preferences page found under My Account. You'll receive Text Alerts from 78246 ("QVCGO").

Text "HELP" for help. Text "STOP" to cancel. Message and data rates may apply. The number of Text Alerts you'll receive will vary based on your selections and the frequency that you place orders with QVC.


Is my phone compatible with QVC Text Alerts?

Almost all cell phones (97%) allow you to send and receive text alerts. Please contact your cell phone carrier if you want to confirm that your phone is text-ready.


If I change carriers but keep the same phone number, will I need to sign up again?

Yes. Please call 1-800-600-0295 to update your customer information.


Is there a charge for QVC Text Alerts?

While QVC Text Alerts are free to opt into, standard carrier message and data rates may apply. Please consult your cell phone carrier service regarding fees.


What do you do with my personal cell phone number?

Your privacy is important to us. QVC is committed to giving you quality service and treating your information responsibly. For details, please see our Privacy Statement.


What is QVC Text Ordering?

QVC Text Ordering lets you order products via text messaging. Purchases will be charged to your QCard®. If you don't have a QCard, the credit card you last used to make a purchase will be charged.

Please note: Currently, products requiring additional selections—such as color or size—may not be ordered via text message.


How do I opt into & out of QVC Text Ordering?

You must be registered as a QVC account member. Once you have a QVC account, you can sign up by texting us using your cell phone. Just follow the instructions below:

  1. Text "JOIN" and your QVC Member Number or email address to 78246 ("QVCGO").
  2. We'll reply with a message in the next 1–3 minutes asking you to reply with your PIN.
  3. Reply with your QVC PIN to verify your registration.
  4. Once your information is confirmed, you'll receive another message saying that you're ready to order. It's that easy!

If you don't have a QVC Customer Account yet, click here to get started.

When using QVC Text Ordering, you understand and agree that we'll send confirmation and order-related texts to the number used to place the order. Texts may be sent using an automatic telephone dialing system and SMS or MMS technology. Message and data rates may apply. Number of messages depends on number of orders placed. You're not required to sign up for QVC Text Ordering (or for any other text messages from QVC) to make a purchase. Text "HELP" to 78246 ("QVCGO") for help or "STOP" to opt out. Subject to our Privacy Policy and Terms & Conditions.


How do I order products using QVC Text Ordering?

It's simple. Using your cell phone:

  1. Text the item number you'd like to buy to 78246 ("QVCGO").
  2. We'll reply with a message confirming the item number and the total cost of the product, including standard S&H and tax.
  3. Reply with your QVC PIN to verify your order. The default shipping and payment information on your account and quantity of "1" will be used.
  4. Once your order information is confirmed, you'll receive another message with your order number and estimated delivery date. That's all there is to it! If you choose, you can continue shopping—just text message the next item number you're interested in purchasing.

Message and data rates may apply. The product information delivered to your phone may not contain the complete product description. You may view the complete product description on QVC.com or contact a customer service representative at 1-800-600-0295.

For a closer look, click here to take the tour.

Texts from QVC related to your orders may be sent using an automatic telephone dialing system and SMS or MMS technology. Message and data rates may apply. Number of messages depends on number of orders placed. You're not required to sign up for QVC Text Ordering (or for any other text messages from QVC) to make a purchase. Text "HELP" to 78246 ("QVCGO") for help or "STOP" to opt out. Subject to our Privacy Policy and Terms & Conditions.


Is Easy Pay® available when I place an order using Text Ordering?

Yes. Whenever you place an order using Text Ordering, the Easy Pay terms on the item are automatically applied.