Legacybox 18-Piece Closet Box Photo and Video Digital Conversion Kit

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Legacybox 18-Piece Closet Box Photo and Video Digital Conversion Kit is rated 1.7 out of 5 by 6.
Rated 1 out of 5 by from RUN AWAY FAST!!! I ordered more than $500.00 of Legacybox packages and I was and I am still heartbroken after receiving my pictures and films from this company. The pictures were blurred, fuzzy, the movie film had NO sound at all, the thumb drive that I paid for was never sent. I was in shock when I put the DVD's in the machine and realized that there was no sound. Almost all of the relatives on film have passed, and it was absolutely vital for me to hear their voices again, as well as having my children and my grandchildren hear them. I sat there crying, trying to understand what went wrong, and I immediately called the company and asked to speak to a representative. His response to me was even more shocking..."you should have read the fine print." That comment alone clearly explains the lack of integrity with this company. It is my sincere hope that QVC will allow this review to go through so that others will be spared not only the money, but also the heartbreak of ordering through Legacybox. Unfortunately, I had to order a product from this line in order for my review to have the chance of being published. The order mentioned above was from another vendor. If this could receive minus ten stars, I would do that!
Date published: 2020-12-13
Rated 5 out of 5 by from Impressed I had a completely different experience than other people. Years of one hour to two hour dance recital videos were converted to digital and they all look good. Pictures were scanned and returned to the zip locks I sent them in. I would recommend that you get the thumb drives it is well worth it the download links work but are up for a limited time and if you don't get a good download I can see that there might be problems I would use again for sure!
Date published: 2020-12-13
Rated 1 out of 5 by from Memories aren’t cared for! We received the Legacy 18 box as a gift and sent in 46 years of our memories. First off it took months to get our items ordered. Secondly, and most importantly, there was absolutely NO care the Legacy company took to keep our pictures & videos secure when they returned it to us. We gave our trust to them to store our family “LEGACY” and they ruined many pictures by throwing them in the box wrapped in bands. Definitely do NOT recommend you sacrifice your memories to this company!
Date published: 2020-12-13
Rated 1 out of 5 by from Really Bad !!!! I have been waiting for over 2 months for my order and all I get back from them is we have received it
Date published: 2020-11-01
Rated 1 out of 5 by from Kept Photos for Months & Sent to Wrong Address Legacy does not care for your memories. When they finally returned my photos (after nearly 3 months) they mailed them to the wrong address. Because it is a gated address, the postal worker tossed the box over the gate. By the time we noticed the box, it had been rained on. Luckily the photos did not get wet. However, the person who packed my photos did not return them to the envelopes: instead they wrapped rubber bands around each stack. RUBBER BANDS!!! These photos had been in albums for 10-35 years and they thought it was reasonable to wrap rubber bands around them. 1. They returned pictures to the wrong address. 2. Postal worker threw box over a gate - because Legacy sent it to the wrong address. 3. It took 3 times the time they claimed it would. Do. Not. Order. This.
Date published: 2020-11-01
Rated 1 out of 5 by from Not impressed at all The process took over 8 weeks. Sent in 18 pieces. VHS tapes and discs. Got a total of 5 video downloads. Would never recommend or use the service again!
Date published: 2020-09-14
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