Frequently Asked Questions

Q: How does T3 Tourmaline SoftAire technology work?
A: A specially-engineered fan inside the Featherweight Compact Dryer generates a high volume of air and weaves it through at a soft speed. An enriched airflow exits the dryer in a wide cone shape that quickly dries large sections of hair.

Q: How does T3 SinglePass technology work?
A: The SinglePass Compact Iron features a microchip brain that constantly measures and adjusts the temperature across the plates for even, consistent heat with no hot spots for the entire time you're styling.

Q: Can I use these tools around the world?
A: The Featherweight Compact Dryer is dual voltage (125V/250V), so always be sure to check the voltage of the country you're visiting to ensure compatibility. The SinglePass Compact Iron has auto world voltage (100–240V), so you can use it anywhere in the world. Note: you may need a plug adaptor to fit these plugs into different wall outlets.

Q: How do I change the voltage on these tools?
A: To change the voltage setting located on the back of the Featherweight Compact Dryer handle, insert the plug prong or a coin into the slot of the selector and turn it to the correct voltage. The SinglePass Compact Iron has auto world voltage, so just connect it to the power supply and it will adjust on its own.

Q: How should I clean these tools?
A: Make sure they're cool and disconnected from any power source before wiping the surfaces with a damp cloth. Do not use abrasive detergents or corrosive products. For optimum performance and longer life, you'll need to maintain the filter at the back of the dryer. Use a small brush or cloth to wipe away dust and lint that may have accumulated on the metal mesh.

Q: How should I care for the cords on these tools?
A: Once the tools have cooled, wrap the cords and secure them with the included hook-and-loop straps. Never wrap the power supply cords tightly around the tools or allow them to be pulled, twisted, or severely bent.

Q: How many watts is the Featherweight Compact Dryer?
A: 1200W.

Q: Is there a diffuser available for the Featherweight Compact Dryer?
A: Yes, the T3 SoftTouch Compact Diffuser (not included) is compatible with this dryer.

Q: How heavy are these tools?
A: The Featherweight Compact Dryer weighs 13.9 oz, and the SinglePass Compact Iron weighs 5.6 oz.

Q: Do these devices come with a warranty?
A: T3 offers a 2-year limited warranty from the date of purchase if the tools are defective in workmanship or materials. If your tools have stopped working within this time, please file a warranty claim at t3micro.com/warrantyclaim or contact T3 customer service at 866.376.8880. Visit T3micro.com/register to complete your warranty registration.

Information provided by T3.