Q: How much assembly is required?
A: Some assembly is required when first opening the gazebo. You'll need to attach the canopy to the frame and connect the solar panel. Please refer to the step-by-step assembly instructions located on QVC.com.

Q: Are batteries included or do I need to purchase separately?
A: Solar rechargeable batteries are pre-assembled inside the Pop-Up Gazebo.

Q: How do I turn the solar lights on?
A: To turn the solar lights on when desired, simply press the red circle "ON/OFF" button located on the rib of the gazebo frame next to the gazebo leg.

Q: What do I do if the solar lights don't turn on?
A: If the solar lights don't turn on after pressing the red "ON/OFF" button, make sure the solar panel plug is correctly connected to the gazebo plug so the rechargeable battery can be charged from the sunlight during the day. If plugs are correctly connected, make sure the gazebo is positioned to receive sufficient sunlight on the solar panel to charge the pre-assembled batteries.

Q: How long can the solar lights stay on for?
A: If the solar rechargeable batteries receive eight hours of sunlight charge time, that allows for roughly eight hours of LED light, depending on the degree of sunlight exposure.

Q: Do the anchor bags come pre-filled or do I have to fill them myself?
A: The anchor bags do not come pre-filled. To use the bags, you'll need to fill the bags with sand, close up the bags, place the bags around the post, and fasten with the strap.

Q: How do I secure the Solar Lighted EZ Open Pop-Up Gazebo to the grass?
A: Eight stakes are provided with the Solar Lighted EZ Open Pop-Up Gazebo. This is to help secure the Pop-Up Gazebo into the grass. Two stakes can be placed in the holes on the bottom of each leg. It's also recommended to use the included sandbags.

Q: Can I keep the Solar Lighted EZ Open Pop-Up Gazebo up during a rainstorm?
A: The Solar Lighted EZ Open Pop-Up Gazebo is designed to be easily opened and closed for storage. To avoid damage, close and store the gazebo in the included storage bag during bad weather, e.g. during high winds or heavy rains. It's not recommended for use during stormy conditions.

Q: How do I clean the Solar Lighted EZ Open Pop-Up Gazebo?
A: It's recommended to wipe the metal frame with a soft, dry cloth to remove loose dirt or debris before storing the gazebo after each use. The Gazebo canopy can be cleaned using a soft brush and warm, soapy water. Rinse and dry thoroughly before storing.

Q: Where can I purchase replacement parts?
A: Replacement parts for the Solar EZ Open Pop-Up Gazebo can be purchased from American Customer Service at 1-855-259-5094.