Q: What operating systems are compatible with the NeatDesk?
A: Windows 7, Windows 8, and MAC OSX 10.7 or later.

Q: What is the scanned resolution?
A: 600 dpi.

Q: How fast does it scan?
A: Up to 24 pages per minute.

Q: Does it scan in color as well as black and white?
A: Yes.

Q: Do you get cables for both PC and Mac?
A: The scanner uses a universal USB cable.

Q: Is the NeatDesk Scanner wireless or does it have to be connected to a computer?
A: No, it has to be connected to your computer via the USB cable included in the box.

Q: Will scanned documents know which file to go to, i.e. recipes to recipe file, etc. or do you have to manually transfer docs to each designated file?
A: NeatDesk will automatically classify each document scanned, as a business card, receipt, or document, but you will choose the destination.

Q: Can it search for common items on many receipts?
A: Yes, all typed words are keyword searchable through our OCR technology.

Q: Can you scan photos?
A: Yes, you can scan photos but not recommended.

Q: Can you load a mix of receipts, business cards, and other documents for scanning?
A: Yes, up to 15 of each type at one time or 50 documents after removing the paper guide.

Q: How many photos can you scan at once?
A: The NeatDesk is not recommended as a photo scanner.

Q: Can this product scan written work such as kids' school work?
A: Yes, NeatDesk will capture the image of the handwritten document, but the image will not be keyword searchable.

Q: Can you combine multiple pages into one PDF file?
A: Yes, up to 100 pages into one PDF file.

Q: Will the program included add up receipts?
A: Yes, the total amount column will be automatically totaled for you.

Q: Can the stored information be kept on a removable disc?
A: Yes, you can export all scanned images to a disk or external hard drive.

Q: Can you print the information that you scan on the NeatDesk?
A: Yes, you can print to any attached printer.

Q: Can this NeatDesk scanner be used with two computers?
A: Yes, you are able to install the software on up to three computers at a time.

Q: Are you able to create your own system of organization and categories?
A: Yes, our software allows you to customize the categories, lists, and folders.

Q: Are there any additional fees to use this scanner?
A: No.

Q: Can you select a single category to view or print?
A: Yes, you can choose a single document or a full category to view or print.

Q: Does this scan two sided items in a single pass through the scanner?
A: Yes, the NeatDesk is a duplex scanner.

Q: Can you transfer or copy/paste info from the Neat database onto a spreadsheet?
A: Yes, all of the data read from your documents can be exported into a CSV file which will open in any spreadsheet program.

Q: Can you attach the scans to an e-mail out?
A: Yes, you can export to a PDF and then attach to an email.

Information provided by NeatDesk.