Zojirushi Gourmet Sizzler Electric Griddle

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Zojirushi Gourmet Sizzler Electric Griddle is rated 3.9 out of 5 by 7.
Rated 5 out of 5 by from Amazing Electric Grill! I love the size for just about everything! Even heat and super easy clean!
Date published: 2021-06-10
Rated 5 out of 5 by from Best griddle I’ve ever owned This keeps a wonderfully even heat and I love that you can put the cooking surface in the dishwasher. We mostly use it for breakfast and you can make 6 good sized pancakes at a time. It’s fantastic.
Date published: 2021-05-30
Rated 1 out of 5 by from Overheats Badly The heat control unit consistently overheats - over 500 degrees even when set on 325. They have so far refused to fix the problem. Beware!
Date published: 2021-05-22
Rated 5 out of 5 by from Design and Function work well together. It really works great !!! Easy to use and Great Design as well.
Date published: 2021-03-15
Rated 5 out of 5 by from Great griddle This was a gift and the recipient is thrilled with the griddle.
Date published: 2021-01-09
Rated 5 out of 5 by from gourmet griddle perfect disign, easy to use, high sides are great, company should advertise this griddle more
Date published: 2020-12-20
Rated 1 out of 5 by from Possible defective temp control unit. I would like to say this is a great product, honestly it is, except for one major safety concern. The even heating surface and ease of cleaning is great, but this was all tarnished due to another component. I believe the temp control is defective and the manufacturer is aware of this but does not act. My experience started with reading a lot of reviews and deciding to give this griddle a try. I was aware that some reviews highlighted the super high temp during preheat and hoped I was not going to experience it. I WAS WRONG!! The first time I used it, I noticed the temp was a lot hotter than I thought it should be during the "8 minute preheat" phase. I used a digital thermometer probe and it showed the temp was over 500 degrees. I had the dial set at only 350 and the highest setting on the dial is 425. I assumed this could be the "initial" break-in and decided to wait for another use. I experienced the same thing the next time and became concerned. On the third use, I took pictures to prove to the manufacturer that I was not making up the high temps during the preheat phase. At 6-7 minutes and the dial set to 350, my reading was 475-480 degrees and it was still heating. When the heating light finally went out I had a reading of 484 degrees. I called customer service to see if this was normal because their manual does not mention that the griddle will get this hot during preheating. After providing pictures and my receipt, I was informed that using a digital thermometer was not an accurate way to prove it was as hot as I claimed! I told the customer service rep to put her hand on it and tell me my reading was way off! Even if my way was not 100% accurate, it was still well over the maximum temperature allowed on the temp control unit! Also, the customer service rep responded saying that the manufacturer warranty was voided because even though I got it at Xxxxx, Xxxxx was not the seller. They would not even attempt to send a new temp control unit in order to try and resolve a possible safety concern. Truly disappointed because the griddle has a serial number which can be verified if it has been previously registered and this was a new purchase. It seems like the manufacturer wanted to wash their hands of their faulty product and not care that I was left with a safety concern! I ask that you stay away from Zojirushi because of my experience.
Date published: 2018-09-26
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