WEN by Chaz Dean Light 10-oz Finishing Spray Duo

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Reviews & Community QA

WEN by Chaz Dean Light 10-oz Finishing Spray Duo is rated 3.0 out of 5 by 76.
Rated 4 out of 5 by from Product is Great....spray can not so much lately. I love the product. One of the only hair sprays that holds my hair without being sticky, and combs out great. That being said, lately the cans aren't worth the price you pay for this stuff. They spray once or twice and stop. Sometimes you can get them to work again, but lately not able to do so. Very frustrating when you are trying to get ready to go somewhere and find the can won't spray and you have no backup. I've tried everything...nothing makes them spray again... FRUSTRATED....and a little Angry.
Date published: 2021-06-14
Rated 1 out of 5 by from Won’t Spray! I’ve purchased these many times and loved the spray. This time, got the double pack and neither one will spray. Customer service is requiring I pack them back up and return them. Why should I pay for returning a defective product? AND wait foe two weeks to get replacements that might not work either. I’m very disappointed in both Wen and customer service. Don’t buy this product until they fix the issue.
Date published: 2021-05-31
Rated 1 out of 5 by from JUST DOESN'T SPRAY !! I love this hairspray ! I have ordered soooo many times but it never continues to spray . It starts out good but after a week it stops working. I have washed after every use so it's not that it gets clogged. I think the issue is in the locking part of the sprayer. Even when not in the locking position it locks and there is nothing you can do to fix it. Please fix the problem . I find it is in the cans that are marked March of 2017.
Date published: 2021-05-19
Rated 4 out of 5 by from Won’t Spray I really like this spray, but I have had 3 cans (from different shipments) that have quit spraying. One I tore apart, One was replaced by WEN customer service and a couple of weeks later that one also quit spraying !! I still have that can. I have not called Customer Service again. I’m just resigned to the fact it’s a manufacturing flaw and will wait a couple of years and hope they fix it.
Date published: 2021-04-07
Rated 3 out of 5 by from Love product - hate the sprayer nozzle I love this product but every can I get the sprayer only works in the beginning. I never get to finish a can. I am reluctant to try again because even the replacements work only half the time.
Date published: 2021-03-12
Rated 1 out of 5 by from Listen to reviews regarding bad spray nozzle !!! I have purchased this product with no problems in the past so I could not understand all the bad reviews regarding the spray nozzle. The spray nozzle is different from my past purchases and the reviews are correct ... product will not spray. I purchased the two pack. Just received today and one can of hairspray did not even have the spray nozzle attached. It was broken and just laying in the bubble wrap with the can. The other can had its nozzle in tact but I am unable to get it to spray at all. I NEVER had issues with previous spray nozzle. I am returning today. Unfortunately I am sure that QVC will have the audacity to charge ME for having to return the broken and defective garbage THEY sent. I have never taken the time to submit a review before but please listen to all the reviews. Do not take the chance on ordering this.
Date published: 2021-03-10
Rated 1 out of 5 by from Even the 5 star reviews complain about the nozel I was so excited when Chaz came out with this spray...I like it so much better than the other spray he has, the hold has a softer feel. Not to pile on, but I haven't purchased 1 can that got anywhere near 1/2 empty before it stopped working and I've received some brand new cans that don't spray at all. I try to 'clean' them with hot water but then I have this water coming out from the nozel area which defeats the purpose of the spray and still no hair spray. I don't always start a new can as soon as I get it, I like to 'stock up' so I have missed some that didn't work as soon as I got them and the time had passed for me to return them as defective. My best friend loves this spray as well but won't pay the money and teases me for paying so much for an item that is almost always not going to spray as it should. As customers, we shouldn't have to take the nozel apart and clean it just in the hopes that it might work, and imagine the frustration when you are minutes from leaving the house and you reach for the spray - AND NOTHING COMES OUT!!!!! At that point, I don't have time to take the nozel apart to clean it or run it under hot water for a few minutes. Short of putting my shoes on and walking out the door this is the last step in morning routine. Come on Wen and Chaz...you are so much better than this and to have let it go this long without addressing the issue doesn't reflect well on you or your company. While I will continue to use your other products, I have switched hair spray because of this issue...
Date published: 2021-03-09
Rated 1 out of 5 by from Won’t Spray -QVC won’t replace Love the hair spray Chaz. I’ve used it for at least a year. I just got the duo and the cans sprayed fine. Now one of the cans DOESN’T SPRAY. I called the Q and they won’t send me replacements. I have to return the bad can and the good can and wait probably a month for the Q to process the return and ship a replacement duo. After reading some of the other reviews it sounds like this probably has been going on for a while. I may get another defective can. PLEASE address this problem. I love the product but I don’t have confidence the problem will be resolved.
Date published: 2021-03-04
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