Tracfone 5.83" Samsung Galaxy A10e Smartphone with 1500 Talk/Text/Data

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Reviews & Community QA

Tracfone 5.83" Samsung Galaxy A10e Smartphone with 1500 Talk/Text/Data is rated 2.5 out of 5 by 125.
Rated 2 out of 5 by from Cuts Calls Unfortunately this phone keeps cutting out on my calls. Very aggravating. I can hear them, they can't hear me. Have to redial several times to complete a call. Still using Tracfone. Tracfone rocks, just something up with this particular model phone.
Date published: 2020-09-18
Rated 1 out of 5 by from Where was the quality control? Received this phone and there are plastic 'wires' from the inside of the phone protruding out of the top of the phone at the seam. Looks like you over packed a suitcase and a bit of something is protruding from the case. Returning and requesting a new phone. This is a bit of a nuisance since TracFone is telling me I have to upgrade the phone that I have as it will no longer be compatible with their system. I'll rewrite my evaluation once I actually get a phone I can use.
Date published: 2020-09-18
Rated 1 out of 5 by from Do not purchase a Tracfone! I had the worst experience with Tracfone! All my minutes that came with the service was hacked. They never would give me my minutes after the first month. My service with the minutes were deactivated; and it wasn't by me. I received a text message the day before. The words were misspelled. The next day, I checked my account and my account was deactivated with the minutes that came with the phone for a year.
Date published: 2020-09-17
Rated 1 out of 5 by from Nice phone, terrible service. Customer service is outsourced, so expect to be on the phone for a while (several transfers are typical). Since many users are less tech-savvy seniors, like me, trying to work with them is a lesson in futility--they fully expect you to understand the ins and outs of your new device. Nearly broke the phone trying to find the SIM card, and the agent eventually mentioned a metal pin exists, but give no instructions on how to use it. Will you have your issue resolved? Possibly, but you will need a strong drink afterward.
Date published: 2020-09-16
Rated 4 out of 5 by from Great phone, cord? The cord is not the standard cord (previous Samsung tracs) so not interchangeable. I don't like that. Also having problems w/ MMS texts. They are not downloading?? Other than that, great phone and improved from previous.
Date published: 2020-09-14
Rated 1 out of 5 by from A Smartphone with no Modern Features Wow, I buy a new phone every year at QVC to get the year of service plan since I do not use the phone that much. So works out perfectly for me. Anyway, this Samsung is a step down from the LG I was using. No fingerprint reader which I like to use when driving if I need to make a call. The screen is also not responsive I feel like I have to apply pressure for it to register my touch when dialing. Slow to charge unless you used the supplied charger. My other phones charge quickly using the same charger that refuses to charge this A10, Possible I got a defective phone? Overall very unhappy with this phone and hoping Tracfone will let me switch back to my LG without losing the service.
Date published: 2020-09-14
Rated 1 out of 5 by from Worse purchase ever!!!! I wish I read the reviews first. It took me over four hours to actually get it activated. I couldn’t understand the tracfone rep at all and it was like he was working with other people at the same time. And now this morning I can’t receive or make calls. Hope this item is able to be return and hope my other phone service takes me back.
Date published: 2020-09-13
Rated 4 out of 5 by from Cell phone The phone is a nice size and works as expected. Good buy!
Date published: 2020-09-12
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