Susan Graver Water Resistant Quilted Puffer Jacket with Removable Hood

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Reviews & Community QA

Susan Graver Water Resistant Quilted Puffer Jacket with Removable Hood is rated 3.3 out of 5 by 117.
Rated 1 out of 5 by from Worst jacket ever I moved to Seattle Washington thank him this jacket would be perfect I wash the fur hood and the fur matted
Date published: 2020-06-16
Rated 1 out of 5 by from Defective-Zipper Sewn Wrong Everything about this coat is great except the zipper is shown wrong. I can only zip the coat about 3/4 of the way up....if I zip further, it takes about 15 minutes to get the zipper back down. There is about a 5 inch strip where the stitching is too close to the zipper. It is a shame, I love the color, style, fit and sleeves. Wanted to exchange but my size was sold out and now I see my coat was not a fluke. Sadly disappointed I either have to pay a seamstress to fix or return it.
Date published: 2019-12-15
Rated 1 out of 5 by from Epic Fail! I purchased the white coat. Beautiful in appearance, comfortable BUT yes indeed, zipper sticks and after 1 wash on cold gentle cycle, the lining ripped. Pass on this one!
Date published: 2019-11-16
Rated 5 out of 5 by from Great purchase! I purchased the wine color coat just got it today and it fits LIKE A GLOVE!!! A large fits me extremely well with enough room to wear a sweater under the coat. It's a beautiful coat and would recommend anyone to buy it.
Date published: 2019-10-29
Rated 1 out of 5 by from Defeat I'm surprised at Susan Graver and QVC. Apparently QVC is not listening to their customers and the customer reviews are being ignored. According to the reviews this coat should have been recalled. Instead, QVC is still selling this coat for $91.00. The major complaint is a serious and consistent zipper problem that is extremely annoying and embarrassing.
Date published: 2019-10-21
Rated 1 out of 5 by from Cheap! Several years ago I bought a Susan Graver coat. It was nice quality with an inner vest that was connected to the coat. Loved it! Just took this out of the box and immediately got the zipper stuck. This is a much cheaper made coat....going back!! Very disappointed in this coat. Don’t waste your money.
Date published: 2019-10-07
Rated 1 out of 5 by from Everyone Was Right....Zipper Sticks!!! I travel for work and meet with Executives. I normally dress very tailored, but would make execution for extremely cold/wet days. But all the other reviews were right...zipper sticks. I can’t pull my coat over my head upon arrival to an Executive office!!!! Defective, cheap zippers in this manufacturing process. Very disappointing because rest of coat features are great. Susan, you need to gain resolution on this zipper defect. QVC you should have caught this in your quality checks!
Date published: 2019-10-06
Rated 3 out of 5 by from Disappointment I ordered this in black and it’s a very nice coat until you try to zip it up. First caught on the fabric outside. Got that undone. Then caught on the inside, had to pull it off over my head. Unfortunate because it is a really nice coat.
Date published: 2019-10-05
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