E210834

SquareTrade 3-Year Service Contract: Laptops $600 to $700

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Reviews & Community QA

SquareTrade 3-Year Service Contract: Laptops $600 to $700 is rated 3.1 out of 5 by 14.
Rated 1 out of 5 by from Should have gone for the "Accidental Protection Pl I purchased this plan for my HP 17" touchscreen laptop. After 18 months the screen was cracked and this protection plan DOES NOT COVER the cracked screen. I did not drop the Laptop, seems that i put too much pressure on the screen when handling it thus the cracked screen. Square Trade stated the cracked screen VOIDED the warranty and sent the laptop back to me. The only alternative i had was to take a FULL REFUND of $109.00 for the warranty and get it fixed locally.. Cost is $219 for a 17" NON-Touch screen or $499 for a TOUCH Screen. WOW!! for the EXTRA $50.00 go for it and buy the ACCIDENT PROTECTION PLAN. I don't recall if the 'accident protection plan' was available at the time I purchased the extended warranty. Can't get anyone from QVC to help me with answering my questions about the warranty.
Date published: 2020-04-28
Rated 1 out of 5 by from computer and warranty I still have not received the computer and now they want to know how I like my warranty. This is so frustrating as I haven't really been able to talk to anyone who can tell me honestly what the real facts are. I know there is a virus but they still keep sending me emails to buy other QVC products even though I haven't received my computer or my warranty yet at the cost of$800.00. Before I buy anything else I want to receive my paid for items
Date published: 2020-04-26
Rated 1 out of 5 by from Being billed I purchased this protection plan, they have billed me already for 2 months but I haven't received the computer yet. They were both ordered at the same time. I haven't been able to talk to anyone either.
Date published: 2020-04-23
Rated 1 out of 5 by from still haven't got this item I have already paid one payment on this plan and haven't got anything! Haven't got the computer that I bought the protection plan for yet either. When you call they just hang up on you.I know times are different but don't sell what you can't deliver.
Date published: 2020-03-31
Rated 1 out of 5 by from Square trade It is hard to review something when you have not received it.
Date published: 2019-07-20
Rated 5 out of 5 by from Always my reliable My husband bought me a really expensive other brand laptop for my birthday and it has conked out. I immediately signed into QVC to see what they offered with the HP, my old reliables. I love the way they function, the style, and QVC makes the best offers ever with easy payments to ease the pain! I might add that a couple of weeks ago I took a fall while carrying my laptop and it hit the hardwood floor full force, as did my kneecaps and I just knew the whole laptop would be ruined and it was pretty new and beautiful.... not a wound noted to it- the knee is another subject. Thanks to QVC and the quality products and the easy payment for us. Always love the HP especially.
Date published: 2018-10-01
Rated 1 out of 5 by from Don't Waste Your Money I will Never purchase another agreement from SquareTrade! I sent my laptop in because it kept rebooting.Square trade supposed "repaired" the problem. My computer is doing the same thing.I had been working with their "technicians" via phone to fix the problem. At first, I was told it was Windows 10 causing the problem. Then, I was told I didn't update my hp. I sent my laptop back a second time The I toldwas I tried to have the issue resolved 65 days after the computer was returned. I told them they need to check the records because that wasn't true. When that Lie didn't work, square trade told me I have liquid damage. I said if that's true why wasn't I told this the first time I sent in to you. They had no answer for that.Square trade them days I can take it to be repaired by another computer repair company since I don't have a warranty covering spills and I can keep their worthless agreement of there is liquid damage it was not done on my end. To add insult to injury, he said I have a sticky keyboard. Not true. My keyboard had no issues when I shipped it. The representative then stated if I get it repaired, I can still keep my contract with square trade! I wish I had taken pictures of m y laptop before I shipped it off. There is no telling what condition it will be returned.I was livid during that conversation and I didn't hold back my emotions. Now, I have $650 computer that didn't last one and a half years. I will be cancelling every square trade agreement I have.
Date published: 2018-04-16
Rated 5 out of 5 by from Always Great Service I never got my contract from QVC so I emailed QVC. They told me to contact Square Trade as if they resent a new contract to me that would mess things up as a duplicate. When I signed into my Square Trade account I saw my warranties and the HP Laptop new one from QVC showed up. I had to print my own plan and email my proof of purchase to Square Trade along with the serial number and model number. They do excellent emails to their customers and their service has been excellent on other warranties I have had through them. Square Trade answered my email quickly and sent me a copy of the new contract. I still have never received the one sent by QVC in the mail. I was lucky I already had an account with Square Trade and knew what to do. I just wanted a copy of my order receipt from QVC but never received one. My credit card statement shows the purchase though.
Date published: 2017-12-30
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