Shark APEX DuoClean Self-Cleaning Stick Vacuum with 6 Tools

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If Sold Separately: $325.84

or 3 Easy Pays of $86.33

+ S&H and tax


Reviews & Community QA

Shark APEX DuoClean Self-Cleaning Stick Vacuum with 6 Tools is rated 3.2 out of 5 by 174.
Rated 2 out of 5 by from Garbage This worked fine for the first year and now we've had it 2 years, it doesn't pick up pet hair like it says, keeps getting clogs and leaves pet hair behind. Very frustrating.
Date published: 2020-07-06
Rated 1 out of 5 by from True Disappointment I purchased this Shark model because the representative stated hair tangle etc would not be an issue with the roller on this vacuum. Unfortunately this is SO NOT the case - still have to remove hair from roller it does not untangle itself from the roller as was presented. The vacuum is also top heavy which makes control very awkward and I don't feel that it picks up the dirt as well as my other canister Shark vacuums have. I am truly disappointed with this model and would not recommend it.
Date published: 2020-07-03
Rated 1 out of 5 by from Disappointed They advertise this vacuum as lite weight well it is not I had a shark rocket and it was much lighter. I bought this vac 9/3/19 I have it just 10 months and it is broken already called shark and they have to replace a part they said the part cost $89 dollars and isn’t covered under the warranty. Well they aren’t going to charge me for the new part but I have to pay $20 shipping. This has soured me on shark don’t think I will buy another shark product.
Date published: 2020-07-02
Rated 2 out of 5 by from Less than Expected The product comes with a plastic cover that allows access to the cleaning roller. This cover must be removed inoder to clean the roller, (even though it is advertised as a self cleaning roller, it ids not). The cover snaps on at each side of the vacuum. The cover being plastic is very easy to crack. If the cover is not snapped into place, or if the cover is cracked (as in my case), the cleaning power of the vacuum is greatly reduced. I contacted Shark but they do not carry the replacement part (plastic cover), I would have purchase the entire roller section. Shark did offer me 50% off with no shipment (total $49.33), I do not think that I should have to pay twice for their manufacturing flaw, but I guess paying the 50% to purchase a part that I do not need, so I can use the vacuum, beats not buying the part and not being able to use the vacuum at all. I have purchased four of the Shark vacuums, this is the first that I have had with what I consider to be a design flaw at my expense, that is why I gave it two stars. The vacuum did work well until I had the bright idea of cleaning the roller. perhaps if you do not open the cover, you can avoid the problem. Purchase at your own risk!
Date published: 2020-06-18
Rated 4 out of 5 by from nice, but. Another delayed shipment and a beat up box when it arrived. Having said that, the vacuum is very top heavy. Compared to my Oreck it is heavy. Does a good job cleaning and I will keep it. Love the tools and car cleaning set. The Q needs to get its shipping act up to par. Amazon has no problems.
Date published: 2020-06-09
Rated 3 out of 5 by from Good, BUT .... Recently received this vacuum and it really picks up well - the self-cleaning brush rolls are great. Also like to have all the accessories, especially the car cleaning nozzles. Having said that, here are the negatives that led me to rate less than perfect: the vacuum is so top heavy that it won't stand up by itself - it will have to be leaned against something to remain upright. The second negative aspect is that the running motor blows HOT air right onto the hand holding the vacuum - very uncomfortable. Other reviewers stated that the canister is very small, and it is ... need to empty more often than any other vacuums I have owned before. Lastly, as described above, the handheld part is heavy - anyone with arthritis or hand/wrist issues will not be able to handle it well. Overall, the idea behind this appliance is good, but it needs some fine tuning before it is perfect.
Date published: 2020-06-03
Rated 5 out of 5 by from Love this product I love this vacuum. It is exactly as ordered. It works fantastic. Having a Maine Coon cat with long hair is a fright sometimes. But this vacuum makes it so much easier to clean up. The order arrived within 4-5 days after I ordered it. Very fast delivery. Thank you so much for such great service.
Date published: 2020-05-28
Rated 1 out of 5 by from Absolute Worst Purchase Ever!!! Received this Shark Vacuum this evening, unpacked it and put it together to try it out. Everything went together fine, no broken pieces or cracked parts however, the vacuum didn't work because, it was DOA!!! I RE-read thru both the quick start guide and the owner's guide there is NOTHING in either one that address the issue of when the DUO-Brush Head Nozzle Unit headlights do not come on, power light indicator does not light up Green, or in fact doesn't light up at all. I called the 800 number listed on the Owner's Guide and that just made the entire issue WORSE!! After waiting for over 20 minutes just to speak with an actual person, I was told that, that part of the Vacuum is NOT covered under any Warranty and that I will have to buy a new one at $100 dollars, HUH...WHAT?!? I explained once again that the vacuum was brand new, it had just been delivered to me...HOW could ANY part of this vacuum not be covered...it's BRAND NEW!! Requested to speak to a Supervisor, I was put on hold and waited for several minutes, same person comes back into the call, says that "there isn't a Supervisor". I'm going to skip the rest of the ridiculousness I was forced to deal with because, I would end up typing out a book. I'm "supposedly" going to receive a new Head Unit at no cost to me and, it will be delivered to me within 3 days and, again I'll say "supposedly" a Shark Customer Service Supervisor is going to be calling me within 24 hrs. IF any of that happens and the vacuum actually works as it should...I'll update this review but, I'm NOT holding my breath...I have the feeling that I'll be calling QVC C/S and getting a NO CHARGE to me RETURN Label to send back this DOA Vacuum!! This is the most expensive vacuum that I have ever purchased, so, the irony of this entire situation isn't lost on me, not one single bit!!
Date published: 2020-05-27
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