Serta Perfect Sleeper Hotel Excursion Pillowtop SQ Mattress Set

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The perfect combination of comfort and support, this Serta® Perfect Sleeper Hotel Excursion mattress is what dreams are made of. The luxuriously plush pillowtop comfortably lulls you to sleep while the continuous innerspring support and Micro Coil technology help provide stability, so you can enjoy an amazing night's sleep. From Serta.

  • Includes Perfect Sleeper Hotel Excursion Pillowtop mattress and box spring; additional items (shown) not included
  • Serta Micro Coil technology: individually encased springs and flexible encased wire for increased support and comfort
  • Luxurious plush gel foam layer below layer of PillowSoft Aire foam
  • Continuous innerspring support: head-to-toe rows of continuous tempered steel coils made from tempered steel for more stability and durability
  • Foam encasement helps prevent sag at mattress edges
  • Fits standard-size sheets
  • Split Queen sized: Mattress 79-1/2"L x 60"W x 12-1/2"H; Box spring 79-1/2"L x 60"W x 9"H
  • 10-year Limited Manufacturer's Warranty
  • Cannot ship to HI, AK, PR, VI, Guam
  • Designed and assembled in USA

In-Home Delivery

You will be contacted by phone within 10 business days to set up a delivery appointment. Date will be based on customer and carrier availability. When delivered, your product will be placed in the room of your choice. We will also remove packaging. Includes set-up of the mattress and haul-away of your old mattress. Restrictions may apply. Please see In-Home Delivery Program information below for more details.

Delivery Date Estimate

Reviews & Community QA

Serta Perfect Sleeper Hotel Excursion Pillowtop SQ Mattress Set is rated 1.4 out of 5 by 7.
Rated 1 out of 5 by from Horrible It has been almost a year, I have given my purchase plenty of time. I watched the Serta Perfect Sleeper many times on QVC finally broke down and ordered didnt want the trouble of going store to store and trying out a mattress after mattress. At this point I trusted QVC what a mistake I made and part of the reason I waited, I kept thinking it was just me but after all this time I absolutely hate this mattress set. I shouldn't have waited this long but 30 days wasn't honestly enough time to try a mattress out I kept thinking it was me and I had to get use to it and I should wait a little longer since I hadn't had a new mattress in years. I can't believe the sleep I've lost over this mattress purchase. It actually sags and I haven't had it that long for it do that already. I will never recommend Serta Hotel Excursion ever and wish I never let my guard down. I haven't ordered any major purchases from QVC since. Horrible Purchasse.
Date published: 2019-02-18
Rated 1 out of 5 by from Disappointment The mattress, soon after I received it began to "sink in" . By this I mean that the mattress displayed a region where it lost its "spring". After I rotated the mattress I noticed that there was a significant area that was"sunk in". It is so noticeable that I am trying to put something in the crater so it won't be so noticeable. I certainly hope that I get some remedy for my situation from QVC and the manufacturer. I have barely used the mattress as it is only 4 months old!
Date published: 2019-02-13
Rated 1 out of 5 by from Sorry QVC but worth the money.! price doesn't meet quality. This is the first time I have a ONE STAR one of your products. it was nice for two month now we getting ready to purchase an other one. but going to the store
Date published: 2018-12-04
Rated 1 out of 5 by from Sinking Mattress Received new mattress, nice delivery people, very helpful. The mattress seemed fine until after two weeks I noticed a large depression where I usually sleep. I just do not understand how such a firm mattress can be so defective so soon. Now I'm going to have to purchase a new mattress. This is such a disappointment usually I love everything I buy from QVC. I wish in the future QVC would review these mattresses and resolve issues like what happened to my mattress. Sorry I was not able to give this mattress a good review.
Date published: 2018-06-13
Rated 1 out of 5 by from Serta Does Not Stand by Warranty ! fyi...buyer beware of purchasing Serta (have purchased 3 issue with 1 and zero warranty support)! I've been shopping at QVC for years and NEVER have I been so unsatisfied with an item and the following support - driving by inaccurate warranty information and Serta Customer (or lack of rather) Support. Item supposed to have a 7 year UNLIMITED "NOT" PRO-RATED warranty. I've paid 3 times for them to come "inspect" my mattress that has completely separated at the top, has something hard poking up through foam when lay on it, and dips about 2+" on my side - their response - "sorry we don't feel this warranties a replacement" of this 3 year old mattress - which I've been battling them for over a year! I'm also sad to say I've called QVC 7 times to submit and escalated request and have never received a call back - very surprising because the CS team at QVC is amazing!!! I tried to speak on air during the last TSV to the Serta rep to question the warranty but the QVC rep wouldn't allow the call because of possible negative comments that would be shared.
Date published: 2018-05-11
Rated 1 out of 5 by from Delivery Damage We are hoping we get an excellent nights sleep because our mattress was delivered dirty and with a box spring that is also dirty and ripped. Clearly it was dragged.
Date published: 2018-04-30
Rated 4 out of 5 by from Seems Great So Far! Delivery process was seamless and they even Haunted away my old crappy mattress. New mattress seems comfy and great value so far! Definitely recommend for an affordable quality mattress.
Date published: 2018-04-21
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