Serta Perfect Sleeper Hotel Excursion Pillowtop Queen Mattress Set

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The perfect combination of comfort and support, this Serta® Perfect Sleeper Hotel Excursion mattress is what dreams are made of. The luxuriously plush pillowtop comfortably lulls you to sleep while the continuous innerspring support and Micro Coil technology help provide stability, so you can enjoy an amazing night's sleep. From Serta.

  • Includes Perfect Sleeper Hotel Excursion Pillowtop mattress and box spring; additional items (shown) not included
  • Serta Micro Coil technology: individually encased springs and flexible encased wire for increased support and comfort
  • Luxurious plush gel foam layer below layer of PillowSoft Aire foam
  • Continuous innerspring support: head-to-toe rows of continuous tempered steel coils made from tempered steel for more stability and durability
  • Foam encasement helps prevent sag at mattress edges
  • Fits standard-size sheets
  • Queen sized: Mattress 79-1/2"L x 59-1/2"W x 12-1/2"H; Box spring 79-1/2"L x 59-1/2"W x 9"H
  • 10-year Limited Manufacturer's Warranty
  • Cannot ship to HI, AK, PR, VI, Guam
  • Designed and assembled in USA

Important Details

In-Home Delivery

You will be contacted by phone within 10 business days to set up a delivery appointment. Date will be based on customer and carrier availability. When delivered, your product will be placed in the room of your choice. We will also remove packaging. Includes set-up of the mattress and haul-away of your old mattress. Restrictions may apply. Please see In-Home Delivery Program information below for more details.

Delivery Date Estimate

Reviews & Community QA

Serta Perfect Sleeper Hotel Excursion Pillowtop Queen Mattress Set is rated 2.9 out of 5 by 19.
Rated 1 out of 5 by from Absolute Worst Mattress I Ever Had I concur what others wrote- mattress sags, has indentations where we sleep, my side is worn down. Not remotely soft or welcoming- hard as a rock! I wake with such back pain i have tears in my eyes! Hubby too has back pain, has taken to sleeping in guest room. A total and complete waste of money. I am 68 yrs old and have slept on dozens of mattresses, and when I say this the worst you can believe it!!!!! Going back to my foam mattress asap!!
Date published: 2018-06-29
Rated 2 out of 5 by from Hard bed If you like sleeping on a hard bed than this one may work for you. This bed was more on the hard side and not medium like they said and we gave it 3 weeks to see if we could get used to it. We called customer service on May 7th to have them pick it up and it has been over 5 weeks and it’s still hasn’t been picked up! Will never buy another bed from QVC.
Date published: 2018-06-14
Rated 5 out of 5 by from I CAN'T QUIT SLEEPING IN! This is the BEST bed I have ever owned! It's quite a change from my twin Serta Firm mattress I've been sleeping on for the past 5 years. The comfort is wonderful, my old bones don't ache when it's time to get up and I can't believe a TSV could make such a positive difference in my life! Thank you, Serta and QVC for making this affordable to this senior who is on a small fixed income!
Date published: 2018-06-08
Rated 1 out of 5 by from Big Mistatke! Sales pitch not to be believed; this mattress is not as comfortable as those in hotels where I have stayed. My body would roll from a ridge that ran down the center of the mattress into a depression between it and the edge of the mattress; this despite having rotated it religiously. {I thought I was imagining things until I read a review from someone else who had also experienced this center ridge.} I would have returned the mattress if I had not been preoccupied with knee surgery right after having received the mattress. I did not appeal to the company because I did not want a replacement of this product -- I doubt I will ever buy another Serta, or make a similar purchase without first being able to experience the product in person. I have a new mattress and am able to get out of bed without experiencing crippling back pain now.
Date published: 2018-05-30
Rated 5 out of 5 by from I Now Sleep Like a Princess! I was sleeping on a 30 year young mattress set that looked (and slept, or so I thought) like new, however it was extra firm and my body no longer is (firm) HA! My arthritic hips and back were finding it increasingly uncomfortable, turning over, around and sideways many times during the night. The very first night I embarked upon this mattress set I didn't want to move away from my position! SO luxuriously in place! I am not shifting positions umpteen times a night, nor my hips moaning when they move! My sleep is satisfying and it has recently occurred to me the pain in my hips and back is greatly lessened. Wow, I'm so glad I didn't wait to enjoy the fruits of this mattress set. Quality and Joy!
Date published: 2018-05-23
Rated 1 out of 5 by from Serta And QVC Do Not Stand By The Warranty! We had this SERTA mattress and box springs less than a year when my husband started to have back problems from this sinking mattress. He would keep rolling to the middle! I contacted QVC and they told me to contact Serta which I did. Neither wanted to help. Serta started telling us what to do and what to send… We did. There was still no help from Serta so I called QVC and still no help from them. This is going on now for several months and Serta kept telling me they would send out an inspection person! Months go by and they didn't send anyone. Finally they called and said they were going to send us an inspection kit for us to do it because they had no one in our area! They have been telling us that they were sending the person in our area! Ha ha . Well, we finally got our kit! There's four pages of work they want us to do ...pictures they want us to take... strange they want us to measure on and on! I was also told that if they don't want to replace it they don't have to replace it ...it is their decision! I guess it's not their promise! We bought two sets of these mattress and box springs from QVC at the same time! My husband has had to sleep in a lazy boy for months so he decided to try the other set and it does the same thing ...now we have two sagging mattresses! I will never buy a Serta mattress again and I advise you not to either because you will be sorry!
Date published: 2018-05-16
Rated 1 out of 5 by from Serta Does Not Stand by Warrenty!!! fyi...buyer beware of purchasing Serta! I've been shopping at QVC for years and NEVER have I been so unsatisfied with an item and the following support - driving by inaccurate warranty information and Serta Customer (or lack of rather) Support. Item supposed to have a 7 year UNLIMITED "NOT" PRO-RATED warranty. I've paid 3 times for them to come "inspect" my mattress that has completely separated at the top, has something hard poking up through foam when lay on it, and dips about 2+" on my side - their response - "sorry we don't feel this warranties a replacement" of this 3 year old mattress - which I've been battling them for over a year! I'm also sad to say I've called QVC 7 times to submit and escalated request and have never received a call back - very surprising because the CS team at QVC is amazing!!! I tried to speak on air during the last TSV to the Serta rep to question the warranty but the QVC rep wouldn't allow the call because of possible negative comments that would be shared.
Date published: 2018-05-11
Rated 5 out of 5 by from The comfort and support I was looking for I find this mattress to be quite comfortable. It is supportive, but also soft against the body, so I sink in and then settle quickly in any position. I no longer wake up in pain, and I sleep more soundly than I have in years, with far less tossing and turning. I was very pleased with the delivery. They were on time and were very helpful and courteous, in that they even disassembled my old Sleep Number bed and took it away. I tipped them well, as I really appreciated the extra effort on their part.
Date published: 2018-05-08
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