Real Flame Silverton Electric Fireplace

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Reviews & Community QA

Real Flame Silverton Electric Fireplace is rated 5.0 out of 5 by 7.
Rated 5 out of 5 by from Great Quality! Just received the white one and I am iimpressed with the quality, ease of assembly and packaging of both items. BEFORE YOU UNPACK THE MANTEL OPEN THE HEATER BOX AND READ ALL INSTRUCTIONS AND GIVE IT A TEST RUN TO MAKE SURE IT WORKS WITH THE REMOTE FUNCTIONS AND THEN TEST THE ONBOARD FUNTIONS WITHOUT THE REMOTE. DO NOT EVER USE AN EXTENSION CORD WITH THE HEATER. ON THE BACK OF HEATER WRITE DOWN THE SERIAL NUMBER ON THE MANUAL INSTRUCTION BOOK . There are 4 small screws in a small bag inside with the insturction book - do not loose these screws as you need it to secure the heater into the mantel as your very last step and this is the only time another tool is needed, either a screw driver or a drill . One you know the heater works then set it aside with the remote and start unpacking the mantel. The mantel is heavy, guessing around 61 lbs and the reason for guessing is that the shipping label when printed only shows the bottom half of the weight! I used a heavy durty dolly to move it in the room where it would live so you might need help with the heavy box or if you have any carpet sliders that go under furniture you can put these under the box and slide it to your room of choice. The mantel is in a decent quality cardboard box, They used top quality styrofoam NOT the kind that falls apart in your hands when you touch it and flying every where in your house.. Each piece is wrapped in a thin sheeet of white packing material and then wrapped in bubble wrap. Each piece is numbered on the backside with an sticker showing an arrow so you know instantly what is the top and bottom of each piece. All the holes on the one i received aligned up. The instruction manual was self explanitory. They provided all the hardware in a sealed red plastic bag that included metal brackets, screws, washers and the allen wrench to put it together, no other tools are required for the mantel. Make sure you look for the red plastic sealed bag in the box. In my hardware red plastic bag it did NOT contain any extra hardware so put all peices in a plastic contianer so you do not drop and loose a piece as you build. You should count all the hardware to make sure you have the exact number of each piece before you start as the manual will tell you the correct number for each piece you will need.. I suggest you build it on carpeting or a floor rug so you do not scratch the wood. I am a small woman in my seventies and I built it by myself in less than one hour. It was very easy to assemble. I turned my box face down and with siccors to cut where it was taped all around the box then turned over the box. It was easy to lift the top off. Next I read the manual. i laid out all of the still wrapped pieces on the carpeting counting them to make sure i had them all before attempting assembly. I cut open the red bag of hardware and put all the pieces into a plastic container.so I did not drop them and have to hunt where they landed. ONE IMPORTANT TIP I LEARNED IS TO NOT HAND TIGHTEN BOTH SCREWS IN THE SAME BRACKET SO ANY ADJUSTMENTS ARE EASY TO MAKE AS YOU GO AND AS YOU COMPLETE EACH SECTION THEM GO BACK AND HAND TIGHTEN THE SCREW YOU LEFT SLIGHTLY LOOSE. The only improvement i will make is to lay it face down and attach plywood to the underside of the very bottom piece so that i can but 4 heavy duty and locking casters on it to make it easy to move around. IF i had the wood and casters when building it then this would have been done before any assembly. It is good quality and worth the investment should you purchase.
Date published: 2021-06-06
Rated 5 out of 5 by from Beautiful fireplace We love our real flame Silerton fireplace. We ordered it in white. It is made of solid study wood & has a well built firebox. The mantel is wide enough to place photo frames, floral arrangements or other items on it. The base of the fireplace gives it a distinguished look. Comes with a remote control for tempature, flame control, fan blower & light dimmer. The real flame sets this portable fireplace unique to all the rest. I highly recommend this fireplace if you are in the market for one. It has met all our needs/wants and added ambience & a great focal point in our living space.
Date published: 2018-11-08
Rated 5 out of 5 by from My Favorite Purchase. I love this Fireplace, it is so easy to put together and it looks Great. It really does warm up a room and creates a cozy ambiance, Crazy about it.
Date published: 2017-11-28
Rated 5 out of 5 by from Beautiful, Functional, & Enjoyable The fireplace is delivered in two separate (and heavy) packages; the mantle in one and the electric insert in the other. Everything is very well organized in the boxes, which made putting it together (with the Allen wrench that was included) only about a 35 minute job. Once it was up, it was gorgeous. It comes with a remote and plenty of settings to choose from. The heat it puts out is amazing! It won't take long to cozy up a room. The mantle is also large, which means pictures and mantle decor have plenty of room without feeling or looking cluttered. I'm 5'5" and this mantle comes right under my chest. The finish isn't glossy (on the white option anyways) which gives the fireplace an even more authentic feel and look. When you turn the fireplace off, the fake logs dim slowly, like real burning wood and embers do. They have gone above and beyond to make this feel like a real fireplace. If you are considering, take the leap. This is absolutely one of my favorite purchases from QVC. I haven't stopped receiving compliments since I put it up.
Date published: 2017-11-25
Rated 5 out of 5 by from Beautiful Fireplace!! My husband and I love this fireplace. It is beautiful and great quality. Looks very realistic. We highly recommend.
Date published: 2017-03-26
Rated 5 out of 5 by from The center of attention This looks and feels like a big wooden fireplace, not dingy and cheap like I was afraid of. It puts off a good amount of heat and stays very cool in the back as it pushes all the heat out the front, very impressed. I set it up (a woman with fibromyalgia) in less than an hour and had that sucker up and running. In love and definitely recommend. Will be buying another for my bedroom :)
Date published: 2016-11-10
Rated 5 out of 5 by from Beautiful Piece!!! We relocated to central FLA & ordered this fireplace; are we ever glad we did! Easy to assemble & the finished product is stunning. A slim footprint but a big statement. The design is sleek. The screens on the fireplace was a deal maker for me. The flame effect is even better than Duraflame. I highly recommend it.
Date published: 2016-08-05
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