Northern Nights King 11" Dream Hybrid Mattress

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Reviews & Community QA

Northern Nights King 11" Dream Hybrid Mattress is rated 3.5 out of 5 by 71.
Rated 1 out of 5 by from Does not hold up at all Sadly after 5 months it was worn horrible. I am 106 lbs and husband is 170lbs this mattress should have held up it has a warranty and they will not help you at all
Date published: 2021-05-13
Rated 2 out of 5 by from Doesn’t hold up One year on my bed and it has low spots where we lay the most. It is a comfortable mattress but the springs do not hold up where you sit and lay the most. Easy to unbox and release to full capacity. We bought the king. It would be ok for a form or short term stay but not long term continual use.
Date published: 2020-12-31
Rated 1 out of 5 by from We Need Another Mattress Already We bought this and after less than a year we noticed a huge breakdown. We are not big people and you can make the bed and see exactly where we lay. Very disappointed and would not recommend!
Date published: 2020-11-30
Rated 1 out of 5 by from Sleepless Nights We purchased this mattress after reading reviews and less than a year later it’s time to purchase again. We immediately started noticing sagging after the first few months and began to rotate the mattress. We’re 11 months in and this mattress has totally sank. This mattress May be a good choice for a room that’s not frequently used but not good for everyday use.
Date published: 2020-11-21
Rated 5 out of 5 by from Love our mattresses! I bought two Northern Nights mattresses, king and queen size, 17 months ago and we've been very happy with them both. No dips where we lay and the edge stays firm so you don't feel like you're falling off the bed. Overall a very good night's sleep every night. Guests also comment on how comfortable the bed is.
Date published: 2020-11-16
Rated 5 out of 5 by from great mattress and a great value! This mattress is very comfortable and is a great value. I would recommend it as it comes in a box and you just pop it onto your box springs. Very easy setup!!! Northern Nights is a great, reliable company with value products. We will be enjoying this mattress for years to come!
Date published: 2020-11-11
Rated 1 out of 5 by from Do Not Order Worst customer service ever!!! I have been waiting for my bed since 9-5-2020 have called multiple times every time was told would be shipped in 7-10 days still have not received! Just called again and Mary told me it takes 4 hours for a supervisor to call you back and hung up on me!! Will never order anything from them again!! PS when ordering they were advertised order now only 250 in stock!! Wouldn't recommend this to anyone!!!
Date published: 2020-10-03
Rated 1 out of 5 by from Mattress is Board Firm and Cannot be Returned Ordered this product on 5 September 2020. Spoke to customer service about return policy when I ordered the King mattress. QVC customer service stated it could be RETURNED in 30-days. Mattress arrived on 16 September. Moved box in to house on 18 September and opened it up. Let it expand for two days. Set up on adjustable frame and have slept on it since 20 September. THIS MATTRESS IS LIKE SLEEPING ON A SHEET OF PLYWOOD! It is extra, extra firm. It does not give. Not sure how it can be called a hybrid mattress as the foam offers no compression or forming to the body. This mattress has compounded my chronic back pain, and I just called QVC to return the mattress. Low and behold, customer service graciously refunded the first easy payment. HOWEVER, THEN STATED TAHT THE MATTRESS CANNOT BE RETURNED. We have been a QVC customer for 35 years, and this is deplorable in the fact that the company is not transparent about the policy that this mattress cannot be returned. It is a poor product policy and possible pollution waste as it was suggested that I have it hauled away by my local trash company to the landfill. As the Q stands for Quality in the QVC name, the management needs to get back to those roots. Be more transparent about the no-return policy, or work with Northern Nights to find a means to avoid having king mattresses sent to the landfill. When I ordered this, if the order operator had been upfront about the inability to return the mattress, I would have never ordered. SUCH A WASTE!
Date published: 2020-09-29
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