JBL Quantum 800 Wireless ANC Gaming Headset

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Reviews & Community QA

JBL Quantum 800 Wireless ANC Gaming Headset is rated 3.7 out of 5 by 76.
Rated 5 out of 5 by from Best wireless gaming headset I have ever used. As someone who has tested and reviewed all other major headset brands out there, the JBL Quantum 800 is the best of them all. With a simple connection to all platforms and the best sound experience out there, they make the perfect companion for every gamer! They also work seamlessly on the PS5!
Date published: 2021-05-16
Rated 3 out of 5 by from Can't charge while using! Fit nice; sound nice; can't charge while using... Huge flaw imo as headsets are used routine; meaning that I'll always have to have a backup in case this thing dies while I need it to work. Won't buy again; would not recommend for work/gaming.
Date published: 2021-03-18
Rated 3 out of 5 by from meh so the headset works pretty great when wired, the audio quality is good but you can’t use the controls on the headset since i play on xbox, and i started using them wirelessly on my phone, and the first couple hours the ANC worked perfectly fine, and out of nowhere and very VERY annoying and discombobulating crackling noise constantly plays, i did nothing to cause that, it just happened out of nowhere.
Date published: 2021-03-18
Rated 1 out of 5 by from Constant Firmware Update Error I purchased these headphones today, so excited to have a pair of quality headphones from a company known for their excellent sound production. I get home, charge them up, register them online, and download the Quantum Engine. It is recommended you update the firm ware. OK. Dongle updates and now for the head phones. Update error see website. Oh. Website unavailable. Right. Unplug this plug in that. Follow these steps. OK. Nothing worked. Guess what. Firmware error won't allow the headphones to pair or work at all. Spend over an hour and half trying to resolve the issue and they refuse to work in any capacity. You tried JBL. Better luck next time. I'll be taking them back tomorrow for a more reliable headphone brand. Thanks anyway.
Date published: 2021-03-16
Rated 5 out of 5 by from Too good to give up Honestly, accidentally stole these from my dad after he purchased them for himself and wanted me to test them out and learn how to use the controls to teach him... he ended up needing to get himself another pair. I have no shame. Take my review with a grain of salt. I'm very picky with actual headphones for listening to music, but this is my first headset. Anyway, great headphones. The USB dongle is the best way to use them just because it'll force my Lenovo laptop to default all open apps to the 800 Game while bluetooth I'll have to restart everything (this is more a laptop issue). The sidetone feature is actually really helpful as well. The passive noise cancelling on the headphones is really good, but I like being able to hear myself speak and it prevents that awkward "hold on, let me take off my whole headset so I can hear you speak" moment. Invaluable. You HAVE to use the app to use and customize this setting, though. And I don't know how or why anyone is having issues with the dongle connecting to another source. I've used it on my laptop, at work, and on my boyfriends PS4 and never had an issue. I do have issues with the bluetooth going to sleep on my at random times while on my laptop. Completely fine on my phone, though. Haven't figured out how to deal with that yet. The fact that it's discord certified is actually really nice as well. Being able to adjust between voice chat and my game is helpful when they start getting rowdier or the game gets somber. BUT I have the same issue as most people where it's really easy to change these settings and you can do it unintentionally. But if it's between not needing to readjust or not being able to fine-tune the settings... I'll just readjust. I have nothing but good things to say about the sound. For casual listeners, you won't notice any issues. For people who need good sound quality, these headphones won't disappoint. Sound is clear and you won't deal with any compression or white noise issues for games and background music. They're not for actual hi-fi music, but good for any streaming (Youtube, Apple Music, Spotify, game soundtracks) they'll keep up. I've also gotten SO MANY compliments on the mic's clarity and everyone knows when I'm using any other headphones for chat. It's good at filtering noise and only catching my voice when I'm in the office with my boyfriend. Admittedly, I need to take better care of these headphones. I leave them at awkward angles, I transport them in a backpack with my laptop, they've been knocked off the desk, and yet they're still good.
Date published: 2020-12-30
Rated 4 out of 5 by from Great headphones Very good headphones. But the fact you can’t charge and use them at the same time I think is an extremely awful feature. That would improve the headphones massively. Forgetting to charge them and then not being able to use them is very very bad
Date published: 2020-12-28
Rated 3 out of 5 by from Excellent Headphones with a BIG problem I bought them with a new PC, super excited and started gaming. No problems, everything how it should. Can connect Bluetooth to my tablet simultaniously, works great. Battery works for about 15 hours, i can confirm. BUT: If you have to charge them you cannot use them. They refuse to turn on. If you wanna play with friends you basically need a backup for them. I didn't notice a acustic warning while using them that the battery gets low... Otherwise great but if i had knew that i wouldn't have bought them...
Date published: 2020-12-27
Rated 4 out of 5 by from Good Headset I liked the headset they were so comfortable around the head. The only thing that was not working is the volume control on the headset itself, the cable was not the same were designed as in the picture with the little cover, so I hope my problem will be solved, and thanks.
Date published: 2020-12-17
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