HP 17" Touch Laptop A9 8GB RAM 2TB HDD w/ Office 365

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No matter where your travels take you, and no matter what winds up on your agenda, the HP 17-ca0006cy laptop ensures you're ready to handle it. Whether you're at the coffee shop, on vacation, or curled up on the couch, the massive 2TB hard drive allows you to access your most important files at a moment's notice, while a 1-year subscription to Microsoft Office 365 puts Excel, Word, PowerPoint, and more within reach. The seventh-generation AMD A9 dual-core processor capably handles work and play alike, and with a 17.3" diagonal touchscreen display, you'll breeze through your to-do list with brush of your fingertips. From HP.

Plus, you'll get a year of tech support and a year of Accidental Damage Protection!

  • Includes 17-ca0006cy laptop with AC adapter; 1-year TechConnect Live tech support and software voucher
  • Windows 10 Home operating system
  • 3.1GHz seventh-generation AMD A9-9425 dual-core processor with 1MB cache; up to 3.7GHz
  • 17.3" diagonal HD+ SVA BrightView WLED-backlit touchscreen display with 1600x900 resolution
  • 2TB 5400 RPM SATA hard drive
  • DVD+/-RW drive
  • Realtek RTL8821CE 802.11b/g/n/ac Wi-Fi
  • Bluetooth 4.2
  • AMD Radeon R5 graphics
  • HD audio with stereo speakers
  • HD TrueVision webcam with integrated digital microphone
  • Full-sized backlit keyboard with numeric keypad
  • Touchpad with multi-gesture support
  • 1-year Microsoft Office 365 Personal subscription
  • Three-cell lithium-ion battery
  • SD/SDHC/SDXC memory card slot
  • Two USB 3.1 ports
  • USB 2.0 port
  • HDMI, ethernet ports
  • Headphone/microphone combo jack
  • Kensington Mini security slot
  • Measures approximately 16-3/8"W x 10-3/4"D x 1"H, weighs 5.42 lbs
  • UL listed adapter; 1-year LMW; 1-year Accidental Damage Protection
  • Imported

Delivery Date Estimate

Reviews & Community QA

HP 17" Touch Laptop A9 8GB RAM 2TB HDD w/ Office 365 is rated 1.7 out of 5 by 28.
Rated 1 out of 5 by from SLOWER THAN SLOW This HP laptop is so much slower than my 5 year old very basic HP laptop that only cost $170 at WalMart !!! It won't hold a charge at all. And, the nightmare of the delivery from China, with my street address on the shipping label being incomplete, is a story in itself !!! I will never order another HP computer from QVC. There was no quality, whatsoever.
Date published: 2019-03-09
Rated 1 out of 5 by from HP LAG_TOP My husband purchased this TSV for me as a Christmas present. What a disappointment when I saw the "patina" look in person. Looks like something was spilled on it and was left to dry. It looks ugly but I love rose gold. I decided to keep it any way because I didn't want to deal with exchanging it. I purchased an HP laptop in 2014 and I loved it. Never had issues with it and it still worked but was running too slow, even after I purchased a new router. So, I told my husband that I wanted this HP when it was offered. The lag is ATROCIOUS!! This laptop is supposed to be so fast but let me tell you, it is slower than my 5 year old HP laptop that this was intended to replace. I am irritated with this LAG, LAG, LAG. I wanted to SPEAK to a customer support rep but instead, I had to CHAT with him. I am NOT fast at typing so that annoyed me too. I did complain to him and now I have their phone number. When I have an extra 8 HOURS OF FREE TIME TO CALL HP support, they will have to try to fix this issue again. The support rep that I contacted via chat had control of my laptop, did alot of things so fast that I can't even remember what he was going into and deleting like a "wild man", all of that deleting and laptop is still as slow as molasses. Every website lags...every single one. So far I regret this purchase totally. Lag, lag,lag........
Date published: 2019-02-15
Rated 1 out of 5 by from Disappointed Brand New Laptop is sooo slow. Who wants a computer that is sooo slow nowadays ? It’s 2019. So, disappointed in HP and QVC for endorsing this product. Sending this back before January 31st 2019.
Date published: 2019-01-16
Rated 1 out of 5 by from Slower than molasses! This computer is sooo slow. I thought the reviews were from people not educated in setting up properly. I can't believe QVC would even endorse this. My 10-year-old HP runs faster and jumps higher. This computer is a disgrace. In 20 years I have sent back 1 item. I returned 3 item in 2018, 1 in 2019. QVC needs a makeover, quality control is asleep.
Date published: 2019-01-13
Rated 5 out of 5 by from I'm so glad I did not pay attention to the reviews Because I am an avid online shopper, reviews definitely play a part as to whether to purchase an item or not. The reviews are so low with this item, I was very skeptical about ordering. I thought, oh well, I could always send it back. I am so glad that I did not follow the reviews and not order. This computer is phenomenal. When I finish paying this one off, I am definitely purchasing another one for my sons. It's fast, the Rose Gold color is so cute and girly and the touch screen is definitely an added touch. I work for a college and as a paralegal, I am always on the telephone or the computer; therefore, when I get home, I don't want to see any of it. Not so with this computer AT ALL. I LOVE IT!!!!!!!!!
Date published: 2019-01-03
Rated 1 out of 5 by from Terrible Computer Extra Slow and CD drawer will not open. Battery life is much shorter than the 7 hours it was advertised. Takes a long time to boot—just terrible. I have had at least 3 computers and 2 laptops, but I never had such a slow, non operating computer in my life. Sorry QVC this was the worst computer I have ever purchased from y’all and it was not at all what was advertised. Shame on you QVC! My 6 year old Dell computer is faster than this piece of junk. Never an HP again. Very disappointed. Back it goes!!! Techteacher2
Date published: 2019-01-01
Rated 1 out of 5 by from Christmas Disappointment Took 2 weeks longer than expected to arrive and was poorly packaged. That should have been my first clue. I wish I had tried this out before gifting it. It's S.L.O.W. - the 10 yr old Windows 7 Acer laptop it was intended to replace is faster. Defective - DVD drive will not open. Also very sharp front edge, not comfortable on wrists or arms. Returning and starting my Christmas shopping all over, after the fact. Disappointed in QVC and HP.
Date published: 2018-12-28
Rated 1 out of 5 by from Super Slow And Unreliable Worst computer I’ve used. Super slow, takes forever to start up. Has trouble connecting to the cloud/WiFi. Unreliable. I have another laptop right next to it I bought somewhere else and it works just fine.
Date published: 2018-12-28
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