E231842

HP 17" Metallic Touch Laptop A12 Quad-Core 8GB RAM 1TB HDD with Software

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Description
Surf, stream, and shop to your heart's content with this dependable HP 17" laptop. Its seventh-generation AMD quad-core processor allows you to seamlessly hop from one task to the next, so you can knock out your to-do list in no time flat. And thanks to a touchscreen display, all of your favorite apps and games are right at your fingertips. From HP.

  • Includes 17-ak015cy laptop with AC adapter
  • Windows 10 operating system
  • 2.7GHz AMD A12-9720P quad-core processor with 2MB cache; up to 3.6GHz
  • 17.3" diagonal LED-backlit touchscreen display with 1600x900 resolution
  • 8GB DDR4 SDRAM
  • 1TB 5400 RPM SATA hard drive
  • DVD+/-RW drive
  • 802.11ac Wi-Fi
  • Bluetooth wireless technology
  • AMD Radeon R7 graphics
  • HD audio with stereo speakers
  • HP TrueVision HD webcam with integrated digital microphone
  • Backlit island-style keyboard
  • Touchpad with multi-gesture support
  • Four-cell lithium-ion battery
  • Multi-format memory card reader
  • Two USB 3.1 ports
  • USB 2.0 port
  • HDMI, ethernet port
  • Headphone/microphone combo jack
  • Kensington Lock Slot
  • Measures approximately 15-3/8"W x 1"H x 11"D; weighs 4.63 lbs
  • UL listed adapter; 1-year Limited Manufacturer's Warranty
  • Imported

Important Details

Vouchers for software are located with the pack slip within the outer packing label; do not discard.

Delivery Date Estimate

Reviews & Community QA

HP 17" Metallic Touch Laptop A12 Quad-Core 8GB RAM 1TB HDD with Software is rated 3.1 out of 5 by 16.
Rated 3 out of 5 by from Looks Good But Doesn't Perform As Expected Out of the box the laptop looks great with the gold leaf design and large 17 inch screen. However, as soon as there is work to be done, the keyboard literally disappears into the metallic color scheme and the letters become almost invisible. For "hunt and peck" typists like myself that matters a lot. I solved the problem with an extra light aimed directly onto the keyboard, but who designs a computer with a keyboard you can't see? Initially the laptop worked well, faithfully accomplishing all the usual tasks and the 1 TB hard drive is great for storage, but some of the programs (admittedly some complicated ones) started off great and slowed down considerably becoming less stable as time went on (about 4 months). I'll probably wind up giving this one away to my brother in law who just went back to school. For typical study tasks it will probably work great, but if there are any strenuous tasks required be ready for some serious slowdown.
Date published: 2018-10-03
Rated 4 out of 5 by from Trouble in Paradise Just typed something and the entire thing disappeared. To do it again: I always left the laptop on, but once I got a message that the fan was not working correctly and would shut down. It did, but several hours later I booted it up again and have had no problem since. Of course at night I do shut if off NOW. It would have been extremely nice if there were at least a minimum manual with the laptop -- something as simple as telling how to open the clamshell since there is no indentation in the top or bottom.
Date published: 2018-10-02
Rated 1 out of 5 by from Slow, slow, slow I agree with others that this is the prettiest laptop I've ever seen. However, it is the slowest one I've ever had too. I worked with HP for a total of 6 hours over three days trying to figure out why it was so slow. The tech removed existing programs that I really didn't need (I had loaded nothing to the computer, no programs, no personal files or anything else. Nothing helped. Every entry the computer would spool or think or whatever you want to call it, it would take up to 10 - 20 seconds to respond to any entry. QVC, was very helpful, I shipped the computer back, would have taken a replacement in hopes that mine was a lemon, but they are sold out, had to take the refund. By the way, the problem was not the internet provider, as we have other (older) HP computers that respond much faster. Can't figure out how some say their computer is fast, unless we few just got lemons.
Date published: 2018-08-05
Rated 1 out of 5 by from Stay away from this computer I am a die hard HP user, but I don't like this machine. The performance of this machine is horrible. The free "software" is garbage and it's not free for long. There's nothing in the list I would ever use. I am a software engineer and have high expectations for my computers and this one failed miserably. The fan sounds like a jet engine, so I will be asking for a replacement - it's too late to return it. I also noticed that unlike other HPs, as well all other laptops, this computer does not have a name (make). I don't know how to identify it other than "Rose." This will be my last computer from QVC.
Date published: 2018-07-30
Rated 3 out of 5 by from DIED! HP DIED AFTER 2 WEEKS OF USE. LOUD NOISE & IT WAS SHOT. SUCH A DISAPPOINTMENT BECAUSE I'M BRAND LOYAL TO HP. LOOKED AT THE BOX WHEN RETURNING & IT STATED 2015. SO, NOT A NEW MODEL. IT WAS VERY NICE WHILE IT WAS WORKING, BIG SCREEN, TOUCHTONE, DVD, MEDIUM SPEED. SORRY TO SEE IT GO, BUT GLAD IT'S STILL UNDER 30 DAY QVC RETURNS.
Date published: 2018-07-09
Rated 4 out of 5 by from Keys are hard to see due to rose coloring Didn't realize this beautiful colored keyboard would be hard to see vs one with black keys. I can't see the letters...am using an ancillary keyboard to remedy this. Can't comment about speed ... not computer literate enough to make those comparisons.
Date published: 2018-07-07
Rated 1 out of 5 by from So disappointed! This is the prettiest computer I've e Dr seen. Love the rise gold. But it keeps on freezing up and doesn't always display full screen. I should have listened to the reviews. I just wanted the color. It must have taken my son two hours to set up and know I have to pack it up and go to the post office.
Date published: 2018-07-05
Rated 5 out of 5 by from VERY HAPPY This is my 3rd computer from QVC (1 was a gift). After 6 yrs. I dropped my 1st one cracking open the base @ the hinge & was afraid it's days were numbered. Looked @ many sites & decided to go with this one as I felt it was a good value for the price & had the most bang for the buck (but think if I could've waited 'til Sept/Oct may have been able to get even better price). Luv the touch screen, lighted keyboard, case & & swiftness. Very happy with purchase over all, however, the app package is, for the most part, USELESS and hard to obtain.... not that I would want any of them let alone have to PAY for them after 3 mos.!!!
Date published: 2018-07-03
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