HP 15" Touch Laptop AMD A9 4GB RAM 1TB HDD w/ Tech Support & Software Pack

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If Sold Separately: $1,140.67

or 6 Easy Pays of $101.50

+ S&H and tax


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If you're overdue for an upgrade, the HP 15-bw001cy laptop is just what you need for day-to-day tasks. The capable AMD A9 processor is a big help when you're sending email, checking out the family's status updates, or organizing your digital photo albums. And there's plenty of room for those photos and more on the 1TB hard drive. From HP.

You'll also get a year of TechLiveConnect tech support and a voucher full of fun offers.

  • Includes 15-bw001cy laptop with AC adapter; 1-year TechLiveConnect subscription, voucher
  • Windows 10 Home operating system
  • 3GHz seventh-generation AMD A9-9420 APU processor with 1MB cache, up to 3.6GHz
  • 15.6" diagonal HD WLED-backlit touchscreen display with 1366x768 resolution
  • 1TB 5400 RPM SATA hard drive
  • DVD+/-RW drive
  • 802.11ac Wi-Fi
  • Bluetooth wireless technology
  • AMD Radeon R5 graphics with up to 2118MB total graphics memory
  • HD audio with stereo speakers
  • HP TrueVision HD webcam with microphone
  • Full-size island-style keyboard with numeric keypad
  • Touchpad with multi-gesture support
  • Three-cell lithium-ion battery
  • SD memory card slot
  • Two USB 3.1 ports
  • USB 2.0 port
  • HDMI, ethernet ports
  • Headphone/microphone jacks
  • Measures approximately 15"W x 10"D x 1"H; weighs 4.52 lbs
  • UL listed; 1-year Limited Manufacturer's Warranty
  • Imported

Delivery Date Estimate

Reviews & Community QA

HP 15" Touch Laptop AMD A9 4GB RAM 1TB HDD w/ Tech Support & Software Pack is rated 2.3 out of 5 by 14.
Rated 2 out of 5 by from Slow as configured. Purchased this in July to replace my wife's aging 17" HP laptop thinking that it would be significantly faster for her. I was incorrect. As configured, this laptop was extremely slow and often unusable right out of the box. With the hardware specifications, I expected more than what I got. In lieu of trying to return it, I decided to make some changes myself to improve it's performance. I replaced the 1TB 5400RPM hard drive with a 240GB SSD and instead of doing a HP factory restore, I did a fresh install of Windows 10 from the media creation tool on Microsoft's website. It installed and activated just fine. In order to retain use of the 1TB hard drive, I removed the optical drive from the laptop and installed a optical bay hard drive caddy with the 1TB drive. This gave me the speed I wanted for OS and application use while keeping the large storage of the hard drive. I have an external USB optical drive if I need to use one. I'm not sure which had a greater impact on the laptop (the speed of the SSD running the OS and apps or the clean install of Windows 10 without any additional HP bloatware). It is now a very well performing machine. Something was very wrong with the initial configuration whether it was software or hardware. You should not have to install upgrades or reconfigure software to get this to run right out of the box. I was able to perform these upgrades for about $65.
Date published: 2018-09-10
Rated 5 out of 5 by from Great tool! Excellent product, easy to use and would recommend for students.
Date published: 2018-09-08
Rated 5 out of 5 by from Good product Bought this for my daughter's birthday and it is very stylish love the color and so easy to use. My daughter loves it and loves the touch screen. Great product
Date published: 2018-08-30
Rated 1 out of 5 by from Do Not Buy Wish I would have used it more than once during the initial 30 days because if I had I would have realized how horribly slow it is. Definitely the worst I’ve ever owned but now cannot return. Passing it along to my 10 year old because just about all it can handle is her web based homework. Ridiculous. Save your money.
Date published: 2018-08-28
Rated 1 out of 5 by from Do not purchase this! I am so disappointed that QVC is selling this product. I always feel confident trusting the quality of the items that QVC sells and this is the second computer, same brand as well, that I've purchased through them so I felt safe in doing so. This computer is just plain trash. It's slower than my dial p was 20 years ago. Pages won't load. it buffers forever, it takes a long time to start up, there were updates immediately and the quality of video played on here, Netflix, for example, is so very poor. It's pixilated and distorted. Plus, it runs VERY hot on the bottom. You can't use this on your lap. I'll be sending it right back. It's so upsetting. Maybe this was a REALLY bad batch and I hope that QVC looks into this issue because in the end, it just reflects badly on them and the trust their customers have for products. I know that I'll be much more leary before making another purchase from QVC.
Date published: 2018-08-23
Rated 1 out of 5 by from Slow Worst computer I ever owned. Save your money! I should have returned it.
Date published: 2018-08-19
Rated 1 out of 5 by from Slow Computer Dont know about how slow it is. I have been trying for 5 days to get the windows update done and it wont install. Without the updates this is worthless
Date published: 2018-08-15
Rated 1 out of 5 by from Worst Computer I have ever purchased Rating I want to give would be 0 stars! This computer is so slow!! It makes me very irritated & I can hardly get anything done because of the slowness. I purchased this computer to replace another computer that had some issues. This brand new computer that I have had only a couple of weeks is worse than what I wanted to replace. I do not do a lot on computers ... emailing, shopping & paying bills ... so I want it to work. I have tried googling questions for these issues with no luck.
Date published: 2018-08-02
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