Fitbit Ionic Smartwatch

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Reviews & Community QA

Fitbit Ionic Smartwatch is rated 3.2 out of 5 by 132.
Rated 1 out of 5 by from worst expereance This watch is a total waste of money. I bought one and found out they aren't even water resistant so, they made an improved model which I bought mistake #2 After a short time it stopped working and I contacted customer service and was told they would send me a new one and I should return the old one. Good right!! Well I got the replacement and in a short time it was stuck on wallet. So, once again I contacted customer service and was told to send it back. I did with a note in the remarks that I just wanted credit for my bill. What they did was send me another watch so I started using the new watch on the 10th of April 2020 and today the 1ST OF June 2020 the new watch is stuck in wallet . I just wasted my money!!!
Date published: 2020-06-01
Rated 1 out of 5 by from STOPS WORKING AFTER A YEAR! I was hopeful with this watch but it stops working after a year. I called Fitbit recently and since they couldn't find my account linked to my non working Fitbit they refused to help. For thos who are experiencing this same issue you can try and reset you Fitbit by pressing the Left and lower Right button for 15 seconds. I tried it on mine and it worked after three attempts but my husband's Ionic wasn't as successful. Customer service is horrible, after they have me the reset instructions the representative went silent and disconnect the call after 35 mins. Truly upset since I spent almost $300. So sad and being an avid runner I am angry that this company advertises for those who strive to be fit or need an good watch for training. I have a Garmin 310xt and is well over 5yrs still works like new. Never again Fitbit and QVC please I might have missed it but start offering extended warranties on these watches. Someone needs to look out for our purchases. Thank you
Date published: 2020-05-24
Rated 1 out of 5 by from Not worth the money I would not order this watch. I received this watch as a birthday gift. i did not even have it for a year before the LD light went out could not get it to come back on and then the watch would not charge. I was very disappoint in this watch especially consenting the price.
Date published: 2020-05-17
Rated 3 out of 5 by from Iconic dead I purchased 2 iconic in August 2018, one broke last week, the face completely fell off. I wasted my money because I am probably out of warranty.
Date published: 2020-05-17
Rated 1 out of 5 by from Disappointed Purchased in September. When charge ran out in February in wouldn’t recharge. Replaced with new watch in March and same thing happened within 40 days, wouldn’t charge...never dropped it, never got it wet, very disappointed
Date published: 2020-05-08
Rated 1 out of 5 by from Lasted about a year Only lasted about a year before it died on me. I liked it while it lasted but not worth the price to only be used a year.
Date published: 2020-04-26
Rated 5 out of 5 by from Great watch I love this fit bit. The look is beautiful and is very comfortable in my wrist
Date published: 2020-04-14
Rated 2 out of 5 by from fitbit watch this make my 2nd watch - when the product is working it is awesome but the longevity of this watch has been at or less than a year
Date published: 2020-04-06
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