V37201

Dyson Pure Humidify Cool 3-in-1 Purifier Humidifier & Cooling Fan

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$799.98

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Reviews & Community QA

Dyson Pure Humidify Cool 3-in-1 Purifier Humidifier & Cooling Fan is rated 3.8 out of 5 by 76.
Rated 3 out of 5 by from Good as a purifier and fan. Humidifier? Meh. Returned the first one due to a broken small but important piece, though we tried using it anyway and had the same experience as with the new one: this unit works well as a fan and air purifier, but the humidification, regardless of room size, was negligible. It made a small room (300 sq ft) too cold without really raising the humidity level- as measured with multiple, reliable, battery-operated monitors. In a larger room of apx 800+ sq ft, the only difference was that the room didn't feel so chilled. for something so large and visually imposing (no, it does not blend in at all), it should be really earning its keep. It doesn't. I'll stick with the smaller Dyson units for fan and purification for now. This needs work.
Date published: 2021-04-26
Rated 5 out of 5 by from Worth every penny Absolutely thrilled with this machine on every level. I had a sudden onset of severe nasal congestion for months. I did everything to relieve the pain and suffering: doctor’s visits, antibiotics, a navage sinus cleanser, ultrasonic humidifier, nasal spray, decongestants and allergy meds! Keeping up with the cleaning and refilling with expensive distilled water was annoying and impractical. The humidity left my place feeling dank and almost swampy. I did my research and this machine more than delivered. It has made my entire apartment feel cleaner, more comfortable and been miraculously helpful in alleviating my sinus issues. I’ve only had it on for about 4 days and I’m feeling much better. The humidity has helped my skin as well. I have extremely sensitive skin and it’s seriously helped calm it down. The fan is amazing too. Just every aspect of this device is immaculately well designed and super effective. I couldn’t be happier with the purchase. I was so hesitant to spend the money, but extremely glad I did. Thank you!
Date published: 2021-04-22
Rated 2 out of 5 by from Another bad review... I got this primarily for humidification because I am having some issues with eczema and hoped it would help. it worked great for awhile, then enter 1st cleaning cycle and everything went to hell. the machine started alerting to fill my tank when the tank was completely full. i decided to run a cleaning cycle without the citric acid and it seemed to fix the problem. then it happened again. i ran the cleaning cycle twice to fix the problem that time, again without the citric acid, and the problem was solved. now it’s telling me again to fill the tank and won’t even let me run a cleaning cycle. this machine is far too expensive to be crapping out like this. they need to stop selling this until the problem is solved. seems like i’m not the only one with this issue.
Date published: 2021-04-20
Rated 2 out of 5 by from When they work, they work well. This is the second unit I’ve had to send back in for a replacement. First one would not stop telling me I needed a deep clean cycle, even after doing two. Second one decided it perpetually had an empty water tank. Would greatly appreciate Dyson replacing it with a product worth the amount of money I spend, and hold up to the reputation the company has.
Date published: 2021-04-18
Rated 1 out of 5 by from Died in 2 months Like many others, had issues with the pump/humidifier. Unit worked great till first clean cycle. After First cleaning would not always pump water. Sometimes reseating fix this. Cleaned again and worked for a week then had an error about Optical Sensor failure. Read online lots of users have had issues with this and are on their second or third unit. Called support and was told that it would be 3 to 4 months before I could get a replacement unit. It barely worked for 2 months and now they are asking me to wait 4 for a new one. Just got a refund. Coworker also got 2 of these at the same time I got mine and one of them has already been replaced. Wait till they get the bugs fixed, but not worth the money for a product that will not last.
Date published: 2021-04-12
Rated 1 out of 5 by from Unreliable Design At first I was very happy with my Dyson Pure Humidify+Cool (PH01), it did everything it was supposed to and have, in my opinion, a nice visual design. However, the humidify function is not designed reliably. My first device had the issue that is was not able to run a deep clean cycle (descaling) because the timer just stopped running down after 10s. I don't know if it was software or hardware related, but completely resetting the device did not help and I had to return it. My replacement unit had started to tell me after a month of use that the water tank is empty. At first it helped to let the pump column dry overnight (as instructed on website), but the error came back quickly and was not fixable. Also, the fan made a clicking sound which was very noticeable on low fan speed (my first unit was quiet). After this I lost my confidence in the design of this product. I hope they update the design to be more robust, but until then I can't recommend buying this device (unless you want to replace it multiple times). The Customer Service was good though, replacing and returning the device (refund) was fairly easy and quick.
Date published: 2021-04-10
Rated 3 out of 5 by from A little torn I'm torn on my review....when this product works, it's fantastic! Unlike any other humidifier. I have terrible allergies, and it helps tremendously!! Why I'm torn is....Dyson is now sending me my fourth machine! When it works, it works great, but for whatever reason, they also break....a lot! I bought this back in July and not even a year later, waiting for my new machine. I am thinking Dyson may need to work on it's kinks before selling this one. Again...I'm torn...it works great, but poor stars for not lasting long. Such a hassle having to exchange.
Date published: 2021-04-07
Rated 5 out of 5 by from Amazing My boyfriend has bad allergies and our apartment air was super dry. I bought the humidifier/purifier and it has helped so much! We can both breath better and his allergies and congestion have improved so much, it’s worth the money!
Date published: 2021-04-02
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