Dyson Cinetic Big Ball Animal Canister Vacuum w/ Attachments

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Q&A with a Dyson Engineer

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Reviews & Community QA

Dyson Cinetic Big Ball Animal Canister Vacuum w/ Attachments is rated 3.7 out of 5 by 163.
Rated 1 out of 5 by from Overpriced junk I wish I never bought this . Not impressed with its ability to clean wood floors pretty much blows dirt around . I have to use the small attachments to zoom in on dirt otherwise it just gets spread around. It’s fine for carpet but the reason I bought a canister is because I have majority hard wood floors and 2 dogs . So expensive and so not worth it
Date published: 2020-04-03
Rated 1 out of 5 by from Thanks for the wrong item QVC!! I called QVC to specifically order the PURPLE Dyson as the ad had two different types/colors. I purchased the PURPLE Dyson due to the location of the dust bin, I already had a similar one where the dust bin is nestled into the wheels (as the red one pictured) and don't care for it. And again, due to the conflicting images, I called to be sure the PURPLE Dyson was sent. However, when I saw the box, it was a very clear picture of the RED one. Opened the box and sure enough, they sent the wrong one. Called to inform them and they said the purple one was sold out but here's a $10 credit that expires in 90 days!! Thanks for nothing QVC! I am very displeased with this company and this issue. I ordered a vacuum because I needed a vacuum, ordered it, waited for it and still have no vacuum! Beware of conflicting images when you want a specific item, even when you physically call, they can't seem to get it right....
Date published: 2020-01-15
Rated 2 out of 5 by from Dyson Attachments not included - a dyson problem!! Love love this vacuum! Suction is great and I have not experienced it throwing dust and particles. My problem with the vacuum is that the first one came without all of the newer attachments. No musclehead, etc. QVC tried to order parts which never arrived and after a month completely reordered the vacuum. Second one came, still no attachments. QVC has these shipped directly from dyson so it is a complete dyson error. Unfortunately, 2 awesome vacuums are returned. If you can get all of the parts and attachments it definitely a keeper!!!
Date published: 2019-10-31
Rated 3 out of 5 by from Love it but... I wanted to adore this vacuum, I never buy expensive vacuums since I have almost all hard wood floors. I purchased this for its compact storage size (vs upright), and reliable power (vs cordless). Having 4 shedding pets, I went for this machine. It is beautiful, I really like it...but, 1. it is not as easy to maneuver in my small space with many angles and doorways, as I had hoped. 2. *** the attachments are nice, but the main floor piece that is supposed to be fabulous with pet hair is awful! On hard wood floors it just blows the hair around the room! (I’m guessing it’s not defective, just made for rugs. I end up vacuuming the entire place with a small attachment head. I think I need to buy the “wood floor” attachment, which is ridiculous when spending this much money. I’m hoping that solves the problem and I love my vacuum again! (It is still my favorite vacuum so far, just not as convenient as hoped. Lol
Date published: 2019-08-22
Rated 1 out of 5 by from Worked Good Not Great at First.... ...Then, it just started blowing dirt around. The only attachment that works is the flat one which is a pain. I didn't realize it wasn't working until I dusted off my previous Sharpe vacuum and was horrified at all the dirt it picked up that was left behind. How do I reach someone at Dyson? What is the policy after 90 days. I'm still paying on this vacuum and it's killing me.
Date published: 2019-08-10
Rated 1 out of 5 by from Worst Vacuum ever Couldn't have been more disappointed in this purchase. Clumsy, hard to maneuver, didn't pick up anything bigger than dust particles. This was horrible on carpet. I used it to half clean one room before boxing it back up for return. The suction power from the motor was great but not down to the roller on the floor. Roller...doesn't roll at all across the carpet, you have to push and pull really hard and even then it wouldn't even pick up small particles of cat litter that made it way to the outside of the liter box. It just threw it back at me across the floor. May have been great for dusting using attachments and just for above floor hose cleaning but who wants to pay such a high price for a duster. Good thing QVC has an easy return policy.
Date published: 2019-05-27
Rated 1 out of 5 by from Disappointed First time user I ordered the big ball animal with attachments but only received the big ball animal. I called to have the attachments sent out and I was told that the attachments and the unit were sold out. I am very disappointed since this was my first experience with Dyson. When I ordered the unit it wasn’t sold out so I don’t understand how I got shipped the wrong item. Not impressed with Dyson at this point.
Date published: 2018-10-21
Rated 1 out of 5 by from One Word....Awful By far the most overpriced, worst vac I have ever had. Cheaply made, difficult to maneuver and did not perform as well as advertised. Just picked up the Shark that was the TSV and it is wonderful.
Date published: 2018-08-25
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