Dyson Big Ball Cinetic Animal Upright Vacuum w/ Attachments

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Q&A with a Dyson Engineer

We previously invited a Dyson engineer to answer questions from our customers about the Dyson Cinetic.

The better way to clean your carpets and hard floors. The Dyson Cinetic upright vacuum captures dirt and dust that would clog other vacuums. The self-adjusting cleaner head seals in suction, while the ball steering system makes maneuvering around furniture a breeze. From Dyson.

  • Includes Cinetic Big Ball Animal upright vacuum, tangle-free turbine, combination tool, stair tool, multi-angle brush, reach-under tool, flat-out tool, and articulating tool
  • Cinetic Cyclone technology
  • Ball steering system
  • Self-adjusting cleaner head
  • easurements: Vacuum 43"L x 13-1/8"W x 15"H, weighs approximately 19 lbs; Hose/wand 14-3/4"L; Cord 35'L
  • ETL listed; 5-year Limited Manufacturer's Warranty
  • Imported

Delivery Date Estimate

Reviews & Community QA

Dyson Big Ball Cinetic Animal Upright Vacuum w/ Attachments is rated 4.4 out of 5 by 662.
Rated 2 out of 5 by from nice vacuume but Don't let the no filters fool you. The vacuum gets real dirty inside You have to take all apart to clean it. Watch online videos My old dyson had a pre filter very easy to clean. Make sure you watch online videos on how to clean before you buy.
Date published: 2018-10-26
Rated 1 out of 5 by from Not user friendly I found this to be very difficult to assemble, the instructions were not clear. It also does not sweep very well. I was very disappointed in it. This is the first time I have ever felt that way about an item from QVC.
Date published: 2018-05-11
Rated 2 out of 5 by from Just OK, with design flaws Have had this for 3+ years, and, while it works well, the hose flexes enough when you use the attachments to cut off suction at the bend, something the older Dyson we had did not do. It does NOT come with a floor attachment, so if you need a lower profile or easier to maneuver wand attachment, it is extra, and is a bit flimsy and hard to control.... again, not as good as the earlier Dyson we had. Finally, this one is supposed to do just fine without having cleanable filters, but it gets pretty filthy, smells like old dog (we have a few of those around, but this smells worse than any of them) and there is no way to clean all of the odor out of the machine, since you can only wipe out the canister, and there are no filters that can be washed, plus the turbine is not supposed to be submersible. It also does not handle small sticks, in case one gets sucked up inadvertently. Mine just went into overheating (I am presuming) and shut off, right before company was due, which is why I'm here, looking for solutions. I cleared the clog (small stick was lodged at the bend into the intake at the ball, collecting other material) and I'm hoping that it will work again, after it cools down, but 30 minutes later, no go. All in all, I appreciate Dyson technology, but wish I hadn't purchased this unit, it seems a significant step back in design awareness. I see that the new Cinetic Balls now feature a washable filter again, so maybe Dyson received enough complaints to re-think their approach. A newer model may be fine, but these flaws I've outlined are frustrating, given the cost and my previous experience with earlier models.
Date published: 2018-05-06
Rated 1 out of 5 by from BEWARE - faulty design, clogs easily. When my old faithful Dyson Pet vacuum died after more than 10 years of service, I did not hesitate to order this one. BAD MISTAKE. It is supposed to be for pet hair, but the narrow channel between the brush heads and the intake to the tank clogs with pet hair in minutes. I have to get down on the floor, disassemble the power head, use a chopstick to unclog the channel, and reassemble it several times each time I use it. I have two dogs and four cats, to be fair, but their hair was no problem for my old Dyson Animal, a good benchmark. In addition, the tank is much to narrow, and it also clogs. I can't vacuum my living room, hall and one bedroom without having to empty it every five minutes and take it apart and unclog it multiple times. Also, this vacuum is a menace to anyone with a manicure. In order to take it apart to unclog it, you have to push buttons and flip recessed latches that are guaranteed fingernail breakers. And it is unbelievably heavy compared to my old Dyson. Worst purchase ever. It's still under warranty but given that it's a faulty design and not malfunctioning, I doubt the manufacturer will do anything. I wish I could return it - it was a major expenditure.
Date published: 2018-04-15
Rated 5 out of 5 by from Love Dyson This is my third Dyson cleaner. My first one gave out after 12 years of daily service. I then purchased the cordless Dyson, which I love, and keep that upstairs. I decided to get this vacuum when we got our second cat. Every time I use it I am amazed at how much dirt, fur, etc it picks up. It truly is a workhorse and has all the attachments that make cleaning everything easier. QVC makes it easy to purchase products with their easy pay!!
Date published: 2018-03-28
Rated 1 out of 5 by from terrible waste of money this vacuum clogs every time I use it- it's impossible to use on hardwood floors, forget using the floor attachments with the hose..... just a huge waste of money. Dyson is junk.
Date published: 2018-03-20
Rated 1 out of 5 by from Poor parts service I purchased this vacuum and less than a year later the hose failed. Dyson warrantied the hose but can’t send the right hose. The one they sent is very different yet after several photos they assure me the hoses are the same. I wouldn’t recommend buying anything from them if they can’t even identify the part you need or that 2 parts are not in fact the same.
Date published: 2018-02-26
Rated 5 out of 5 by from Turbine Is a Life Saver for Pet Owners! I have had 5 Dysons, this is my 1st with the Turbine, OMG, What a Difference and a Time Saver, especially as You get a Little Older. I pass on the older models to the kids/grandkids. I am Dyson all the Way! I have other Dyson Products, hand-held Vac&Fan...Quality is #1.
Date published: 2018-02-12
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