H311848

Char-Broil Deluxe Digital Electric Smoker 1000

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$559.99

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Reviews & Community QA

Char-Broil Deluxe Digital Electric Smoker 1000 is rated 3.8 out of 5 by 33.
Rated 1 out of 5 by from Not Impressed Overall, I was never impressed with this particular unit. From the moment I opened the box, the door was crooked, Charbroil did send a new door and latch which never solved the problem. There was always a huge gap in the seal, and the probe was off temp by about 30 degrees. As of March 2021, the unit quit working after about 2 years of ownership, and maybe 10 uses total. I thought it would be a simple heating element issue, which replacing would not be expensive at all. After opening the access panel to the heating element, luckily before purchasing the element, I quickly realized the connections had completely corroded and broke off, melting the wires, something I was not willing to tackle given I was planning on replacing the unit anyway. It did a decent job the few times I did use it before it quit working. I wouldn't purchase it again though.
Date published: 2021-03-31
Rated 1 out of 5 by from Keeps tripping breakers and gfi plug ins It worked well the few times I got to use it....did what it was supposed to. I've owned this smoker less than a year. I've only smoked in it a few times. Now when I plug it in it either throws the breaker or gfi. Doesn't matter which plug in I use in my house or my garage I've tried several so the problem is in the smoker. Little disappointing I must say.
Date published: 2021-01-17
Rated 1 out of 5 by from Fail When it worked, it was really nice. but when it FREQUENTLY tripped the GFI breaker it became problematic. I had a Charbroil tech come check and they said outlet was fine... I had an electrician test circuits, again fine and even replaced outlet AND breaker in main box at my expense... still tripped GFI outlet when preheating, so it was nothing to do with my home electrical system. Issue was usually resolved with a new thermostat. Then heating element went. Then melted wires (connections to heating element). Cust Svc was reasonable. multiple parts sent for me to replace myself including a new box (albeit the wrong lesser model smoker box). You would think they would solve the gfi outlet issue as often as it is cited in these reviews.
Date published: 2021-01-11
Rated 3 out of 5 by from Easy to operate and does the job I have had two other brands and this one works the best. Temperature runs about 25 degrees hotter than the setting. Remote had very short range. Doesn’t generate as much smoke as I would like.
Date published: 2020-12-21
Rated 4 out of 5 by from I bought this smoker about a week ago and have used it one time. The baby back ribs were the best I have ever make. The operation of the smoker was nice and seem to keep a good even temperature. The one bad feature are the racks as they can not be pull out far enough or they tip and fall on the ground with the product you are smoking. My ribs fell out but I had a big pan sitting below the door and they fell into the pan. If this had been made better I would have given a 5 star rating.
Date published: 2020-09-09
Rated 1 out of 5 by from Used one time! Used unit one time tried smoking a chicken using meat probe and after 6 hours meat still did not get done, had to finish cooking in my oven. The unit would not reach necessary internal temperature to smoke meats, meat probe does not read accurate temperature. This unit will be coming back to QVC, hopefully the replacement will not be defective.
Date published: 2020-08-02
Rated 1 out of 5 by from Nothing but problems Don’t buy it, it can be setting next to the WiFi router and still has issues. They spent all the time and energy making it connect to your phone, a simple timer and temperature control would have been great.
Date published: 2020-07-26
Rated 1 out of 5 by from don't buy this smoker bought this smoker 3 years ago. worked great for less than 2 years. was smoking a pork butt when it quit in the middle of the night, ruining the meat. the wires to the heater are too small of a gauge and melted the contacts. called customer service and he said it was part of the body wiring. used about 14 times should last longer than that NOT WORTH THE MONEY I paid for it. stay away from this brand.
Date published: 2020-07-16
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