Bosley Healthy Hair & Scalp Follicle Energizer,1 fl oz is rated
Rated 1 out of
Dysfunctional Bottle Design
After waiting a long time for delivery of this product, I discovered it had a very unique design for dispensing the product. You simply twist the cap and the dispenser raises up and you twist it back down to close it. You pump the dispenser when it is in the raised position. However, no product can be dispensed. If I shake the bottle I hear loud clunking as though there is some other plastic part inside of the bottle that has come loose. It does not even sound as though it is immersed in any liquid, so my best guess is that there is a smaller container inside the outer bottle with product in it that became dislodged from the dispensing apparatus inside the ‘’cap’’, perhaps during shipping. End result...no useable product. You cannot twist the top of the bottle off anywhere to see if the two parts can be reattached. While it looks as though there is a ‘’cap’’ that can be removed to look inside the bottle, that is not the case. More frustration! Now I have to send it back in order to be reimbursed for a product with a faulty design....a trip to the post office during increasing COVID cases during the holiday season. Really?????
Date published: 2020-12-07