"As Is" Ring Video Doorbell 3 with Extra Battery and Ring Assist

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Reviews & Community QA

Ring Video Doorbell 3 with Extra Battery and Ring Assist is rated 2.5 out of 5 by 4.
Rated 1 out of 5 by from Really Disappointed I started with 3 original Ring doorbells. They worked well but were only 720p so the images were not very clear. Since I've upgraded to three Ring 3 doorbells with 1080p resolution, I have had constant issues, first with trying to get QVC to send me the 3 missing black faceplates that were supposed to be included. After trying to Chat unsuccessfully, I had to call. Since then I was sent 1 silver faceplate that was literally in an envelope with no packing material. I'm surprised it was still in one piece even though it was a) only 1 and not the 3 they owed me and b) the wrong faceplate. One of the doorbells never picks up the letter carrier walking up my front walk and putting mail into my mailbox which is right next to the doorbell. It didn't even alert me when he or she opened my front door to place an envelope package from QVC between my storm door and interior door. I assume if someone was trying to break-in versus leaving a package that would not have been recorded either. Getting Ring support is very hard. All they had me do was reinstall the doorbell. If it's defective, what will that resolve? It works (sort of) but is not reliable. Also, all 3 doorbells frequently record nothing. All I get is 30-40 seconds of a black screen. I have no idea why. I've been trying to rectify these issues for so long I'm not sure if I can exchange the doorbell with the major issues or not. Once again QVC Chat doesn't seem to work, as no one ever picks up my inquiry. I'm sorry I bought these as the time I am wasting just trying to get what I paid for doesn't seem worth the trouble. I should have saved my money and stuck with my old doorbells.
Date published: 2021-03-22
Rated 2 out of 5 by from Poor connection Continually looses wifi connection. Does not pick up motion at times when it is able to connect. Upgraded from ring to ring3.
Date published: 2021-03-01
Rated 2 out of 5 by from difficult I have a ring but thought this would be an upgrade. i never found out because I could not remove the battery to charge it. So I returned it. I like the ring but mine had gotten slow. You could walk down to the mailbox before it indicates someone was there.
Date published: 2021-02-15
Rated 5 out of 5 by from The best!!! I love my ring doorbell! One warning, please make sure you measure the space you have to put the ring! There is just a tiny spot between the brick & the opening of my door where a bell can fit. It’s not typical, but it was an issue for me. I ended up having to buy the pro version for my front door (I have this larger version on a different door) and there is still a bit of a hangover onto the door casing. Luckily the wires are covered & I can open/shut the door...but I couldn’t have with this larger version. It’s great being able to see who is at my door before I open it. Also pre c0vid I traveled a lot, so being able to keep an eye on any activity the ring picked up on gave me peace of mind. Nowadays I like being able to see when grocery/food deliveries are made since they don’t always ring the bell. A few years ago I tried a different brand of video doorbell but I didn’t like that if you were watching the live feed it wouldn’t record. With ring, even if you’re watching live, it will record - this was an important feature for me.
Date published: 2021-02-13
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