Lock & Lock 2-piece 9" x 13" Storage Set with Handles
Lock & Lock Customer Service is NON-EXISTENT!
I ordered this set…it’s lovely, but one of the lids arrived broken. I was told by QVC to contact Lock & Lock Customer Service for a replacement lid. I attempted to contact them…with no luck. No answer…only the run around via voicemail. There is never a live person to answer my call. After several unsuccessful attempts, I did reach a person who took my info. and assured me they would send out a replacement lid. After 4 weeks and no lid, with reservation, I called again. I did reach a person who once again assured me they would send the replacement lid. It’s been almost 2 months and NO LID. Unless this is resolved, I will NEVER buy this brand again!
I received these as a Christmas gift and couldn't be happier! They are generously sized with handles on both lids. I have lots of Lock & Lock and these are a nice addition to my collection. To give you an idea of size, I was easily able to fit a dozen muffins into one container. Because Lock & Lock are usually designed to nest, the bottom tends to be a little smaller than the upper lip where the lid will attach. I measured and the size stated is taken at the top edge. For someone who is looking to transfer the contents of a 9 X 13 pan, these may not be the best fit. If you're looking for larger, easier to handle containers, these are for you!
Adding to the Lock & Lock Family!!!!!
I have loved lock & lock from the first time I purchased them. I gave two sets as Christmas gifts this year. My family members love them as well and are going to
purchase their own. I haven't had a pot or pan in my fridge in over five years. With the various sizes that they offer you can store just about any and everything. They lock tight, are waterproof, keeps whatever is inside fresh and store and stack perfectly. Great product overall. 100% satisfied!!!!!!!!!!
Handles... how smart
I love all of my Lock & Lock. This set is my favorite. I always bake too much. so this is the perfect solution to store those extra cookies! How smart to add a handle! I really need to order another set, using one to store my crochet and knitting needles. Perfect product!!
Disappointed in this set.....does not lock right!
I was disappointed in this "clear set"...first it's not true 9x13 but most importantly the disappointment after I made a big batch of sausage cheese balls to freeze so that I can just pull them out and heat up when company arrives...it was not until I had already made the sausage cheese balls, layering 3 layers with wax paper in between then to go close it -- it was NOT the Lock N Lock I came to know and love! I was very disappointed. I tried to exchange the lids to the other container to see if one lid would fit the other container better and it just did not matter. The "ends" WORK!! It is the SIDES THAT DO NOT LOCK and stay closed!!! :((( they pop open as if the bottom is warped or the lid but when you look at them individually they look fine...they just are not locking and stay locked! Very disappointed!!!
Also went to check my sausage cheese balls the next day and they had tiny bit of FROST on them! I took them back out and needed to layer an extra layer of wax paper in the hopes no more frost would hit them..I have yet to check them and that was 3 days ago....I hope it hasn't gotten worse as this is a traditional thing I like to do during holidays as I keep my home as open house for visitors swinging by and I like to pop something out of the freezer and warm up in the oven to offer them.
Will hope no one goes to pull them out by the handle and everything falls out...I did not return these as the box was already thrown out and just no time for the hassle and extra costs to ship back and pay for it:(( Very disappointed as I always have known to expect great quality from Lock N Lock and I feel weird giving this review but this set is just not 1) true to size nor 2) locking and staying locked on the sides of BOTH containers!!! This one needs fixing for sure..I do not recommend this set:((
GREAT, GREAT, GREAT
I purchased these quite awhile ago but only today decided to write about this product. On Thanksgiving I had mashed potatoes which I couldn't locate until today as my children cleaned the kitchen after dinner. They were in one of these containers in the pantry on top of my sugar which was also in one of these containers. There was no smell in my cupboard and the potatoes were still white although after opening the container the perfume smell was something else. I would recommend these containers to anyone. They really do seal well and do the job. I will never store in anything but Lock & Lock products.
There's Just No Better!!
These products are so well made, durable, multi useful, and make it fun to want to bake again. The handles are genius. YEAH Lock & Lock!!!!
Best Set Ever!
This set is sooo great because of all the storage space & because of the handles. I like to put chicken in one of them and cupcakes in the other one, put the lids on and away I go... I can take dinner and dessert with me! Really good use for other things too!
The best containers ever!!!!
Of course, I have been purchasing Lock & Lock since they were first demonstrated on QVC. My favorita are the large square one with the dividers in them. But, they don't have them available anymore. So, when I found these, I knew I would LOVE them and I was right! I like that they are deeper than some and the handle makes them so convenient. Perfect for Christmas baking!
LOVE! LOVE! LOVE!
Awesome size for storing cookies, or left over casseroles. Wish they'd make them in a 10x13 and just as deep.
I have wanted something for awhile to keep donuts and cupcakes fresh. I've always loved lock and lock but didn't realize it came in this size. So happy I found them! I will probably order more!
I use these for storing extra makeup supplies, air tight whch is grreat , I had planned on buying more but the color that I like (buttercup) and all the other colors except clear are gone. It seems lately the common phrase at QVC is, when it's gone it's gone, This seems to apply to even the highest rated items which is disturbing especially for things like makeup or a cleaning product. Why would you buy something you would really like only to know you would not be able to purchase again? Must be the economy???
I have many Lock & Locks and love them all. I do store spaghetti sauce because I always make a huge batch, but I let the sauce cool down before placing in the container (usually 5) I haven't had a problem with staining when I place in top rack of dishwasher. I hope they bring back the colors. These are super for taking cupcakes, deviled eggs, etc, to partiies or anythig else you take to the hostess.