E259134 - Dell 15.6" Switchable Lid Laptop - 6GB RAM, 1TBHD, DVD Drive
We purchased this laptop early June 2012; very excited by what we saw on QVC and thinking we were getting a good PC. It was a lot of money for us and appreciated the easy pay installments. All was good at first - was even going to recommend this unit or a Dell for my parents. However, early November the PC just shut down and went black. I called Dell and they tryed to fix it on line. Appears the hard drive died. I had to send it back for repairs. When it came back I then had to call Dell again to reload items that came on the computer.....and now I find out they didn't even put everything back on as it was when I ordered it. Very frustrating that a computer dies when it isn't even 6 months old and that when they fix it; the computer does not come back like it was when I ordered it. I feel like I paid for a PC that I no longer have.....found out this morning that I don't even have the MS OFfice that came on it anylonger now either. Will never ever buy a Dell again. Money out the window and that makes me angry at myself for making a bad choice.
I bought this computer for my on line classes. The hard drive blew with the first three months of use. Dell sent a service tech to my home to replace the hard drive only to have it break again two months later. I have to send it a service center and in the meantime I am struggling to complete my assignment and I may have to drop the class. I vow to never buy a Dell ever again.
The Best System
I love my new Dell laptop. First I was disaponinted becasue I was told I wouldnt get my laptop until 15 buisness, once I ordered it though I received it in 3 days so that was a nice surprise.When I receivied it, it was easy for first install. I no problems with my laptop except I had a problem with microsoft office starter but it has been resolved.
not worth it
this pc looks good and sounds great for all you get but after awhile starts to slow way down and has trouble loading even with internet- will not buy another dell in the future-
package looks great but beware-all dell says (its not system problem its a program problem not covered under warranty)