E250869 - Acer ICONIA 10.1" W Series 32GB Tablet with 2GBRAM & Webcam
I BOUGHT THIS TABLET LAST YEAR AND STILL HAVENT LEARNED ALL THE THINGS THIS CAN DO. I AM NOT A COMP PERSON THAT UNDERSTANDS ALL ABOUT THE WONDERS OF TECHNOLOGY. I BOUGHT THIS BECAUSE I WRITE POETRY AND THOUGHT THE ADD ON KEYBOARD WAS A GREAT FEATURE SO I COULD USE THIS WITH OR WITHOUT THE KEYBOARD. I HAD A PROBLEM RIGHT FROM THE START, THE DESK TOP WOULD COME ON AND GO OFF WHENEVER IT PLEASED. I GOT IN TOUCH WITH ACER AND FIRST ME AND THE TECH WHO I DIDNT UNDERSTAND WHAT HE WAS TELLING ME, WERE ON THE PHONE FOR 30 MINUTES HE THEN SENT ME SOMETHING TO DOWNLOAD HE THOUGHT WOULD FIX THE PROBLEM. WELL I PLAYED THAT GAME FOR TWO MONTHS WITH ACER. THEN I WAS TOLD TO USE MY EXTENDED WARRANTY, THAT WASNT RIGHT, I SAID THIS IS NEW UNIT, WELL TO TRY AND MAKE THIS LONG STORY SHORT I SPOKE WITH A MANAGER AND HE AGREED THEY WOULD LOOK AT IT IF I SENT IT TO THEM AT MY COST. I HAD NO CHOICE, I KNEW QVC HAD NOTHING TO DO WITH IT AND MY EXTENDED WARRANTY DIDNT COVER THE PROBLEM. IT COST ME 25 DOLLARS TO SEND IT. WHEN I GOT IT BACK BEFORE USING IT I CHECK OUT THE COVER AND IT WAS ALL SCRATCHED. I CALLED ACER,THE TECH SAID DOES IT WORK? I SAID, DON'T KNOW. SO HE ASKED ME TO TRY IT, LO AND BEHOLD IT WORKED. HE THEN SAID AS LONG AS IT WORKS WHAT'S THE DIFFERENCE. WELL WE DANCED AROUND THAT FOR A FEW MINUTES UNTIL I SPOKE TO A MANAGER TO WHICH HE SAID SEND IT BACK NOT AT MY EXPENSE I TOLD HE, HE TOO COULDN'T UNDERSTAND WHY I WAS UPSET ABOUT THE SCRATCHES I TOLD HIM IF I WANTED A USED SCRATCHED ONE I WOUKD HAVE BOUGHT A USED SCRATCHED ONE. HE MAILED A RETURN LABLE, GOT IT BACK IN ONE WEEK THEY PUT A NEW BACK ON IT NOW WAS THAT SO HARD INSTEAD OF ARGUING. WELL I STILL HAVE OTHER PROBLEMS IT FREEZES WHEN I AM READING E MAIL, JUMPS UP AND DOWN, SOMETIMES I LOSE MAIL I AM WRITING AN HAVE TO START ALL OVER AGAIN.. WHEN I PUT THE KEYBOARD ON,THE TOP IS TOO HEAVY AND IT FALLS BACK, THEY TOLD ME TO PUT SOMETHIN BEHIND IT, NOT WHY I BOUGHT IT. ANYWAY I E MAILED ACER FOR ANOTHER PROBLEM, YOU GUESS IT, THE GUY WAS VERY KIND, BUT HE KEPT ASKING ME THE SAME QUESTION OVER AND OVER UNTIL HE TOLD ME I HAVE TO NOW GO TO LEVEL TWO DEPARTMENT WELL THAT MENT A PHONE CALL TO ACER AND I KNOW WHAT IS GOING TO HAPPEN THERE.
I REALLY LIKED ALL THE FEATURES THIS HAS BUT THE INFORMATION YOU GET WASN'T TOO HELPFULL TO ME FOR ME TO USE IT ALL. ACER IS NOT EASY TO DEAL WITH. I HAVE A NEXTBOOK, AND THOSE PEOPLE BENT OVER BACKWARDS TO HELP ME. SPENT A LOT OF MONEY PLUS THE EXTENDED WARRANTY AND I WISH I COULD GET SOME HELP.
SO IF YOU ARE LOOKING FOR A GOOD REVIEW, NOT GOING TO HAPPEN HERE, SORRY ACER YOU DON'T KNOW HOW TO TREAT YOUR CUSTOMERS.
I do not know what problems others have or understand why they could not find solutions. I have had a excellent experience with this windows 7 tablet. I learn more about its functionaliy everyday. perfect for on the road use. i have my verizon mifi hotspot device and internet everywhere. added additional harddrive space via ssd card.
I also use the voice reconition software included with windows 7 and it bcomes even more powerful tool. If I do use the keyboard it is by far the best keyboard I have ever used. Netflix works great and picture is awesome.
Very good product
After reading these other reviews I felt I should add my opinion. First and foremost, this is a tablet. It isn't meant to do certain things. With that being said, it is a Windows based tablet which will allow it to do more things than a normal tablet is intended to do. The first thing I noticed with this tablet out of the box is the construction. Many people complain about the weight of this thing but after using it for a while you will forget that and get used to the solid construction. It doesn't seem flimsy or plastic like other tablets I researched before buying this one. I've noticed other reviewers giving the battery life low scores and I just don't agree with that. I keep my screen at the brightest and the battery on this thing lasts at least 4 hours or more as I'm usually reading books thru my nook for PC application or watching movies from Netflix on it. I use this tablet when I don't feel like reaching for my laptop, which is also an Acer product. As for all the slow comments, I just don't see that and I work in the IT industry. Overall, to do the simple things like email, surf the web, watch a movie, read a book, or do more computing things like edit a document, this tablet gets the job done and I would recommend this product to anyone.
I loved being able to use my electronic library on this tablet (which I can't do on the Android Operating System). However, it took forever for it to boot up and trying to edit my documents was a chore. The battery life isn't that great, but it will last long engouh to get work done. I tryed it for over a month but couldn't justify keeping it. The price is too high and for the money you can get a PC or laptop with a 1TB hard drive. Therefore, I sent it back and purchased a laptop (for less money).
As usual, QVC delivered top notch service, it shipped quickly and I could not be more happy about the experience....BUT.... This is by far the worse electronic device I have ever owned. I think I have aged about a year in the first day I got it. Talk about SLOW... the performance is terrible. After going through all the startup process I restarted the unit several times and made sure it had all the latest updates. I activated the CPU gadget to monitor memory and CPU usage, and it was maxed out at 100% all the time, even when performing basic tasks like managing desktop icons. Even when changing screen orientation its like the tablet would shut down, the screen would turn black for a second or two, then the screen would slowly refresh to the new orientation. The IPAD and other types of tablets that I have used were almost instant with response. I also could not use the touch screen controls with much success, the system was so slow, it was choppy and lagged behind whatever touch operations I tried with it. With all the competition out there in the tablet market I would think this unit would be better. Im thinking that the android OS or the IPAD is just better than windows at operating the tablet style computers. I bought this so I could use adobe acrobat to manage my business documents but if I cant operate basic functions I dont see how it can handle a resource hog like adobe