E222212 - Clickfree 1TB Hard Drive with Complete PC Backup
Overall it is Poor Quality
Overall it is a Poor Quality product that has poor customer service! Worked a couple of times and then stopped working. Lost of all my data. Horrible. Very disappointing.
Clickfree that doesnt work
I have about 5 backup drives and thought this Click-free c6 backup drive would be a major help if something should go terribly wrong. The biggest problem with it was it doesn't like Windows 8 pro edition at all. It really hates usb 3.0 ports to. Would I recommend this product to anyone? Not if your data and life depended on it.
I am very sad it didn't meet my expectations.....I give it 1 star out of 5.
worst thing I've bought from QVC
Before buying this and other click free products PLEASE read the reviews Yes it's simple plug in and I will backup your system I've been using the click free for several years thinking everything was fine. Well my HP died and bought another HP last week set up the click free and it doesn't work. My files and family photos (all of my grandchildren's photos are lost in it. NO WAY TO GET THEM OUT Have even sought professional help SORRY you might think this is working but if you need to retrieve info you'll find out differently
Poor Quality Product & Poor Customer Sevice
I had a prior version of the ClickFree and had no problems with it, but got this version in August as it had a bigger hard drive. This week I tried the restoration for the first time when I had to get a new computer. Well it did NOT work as promised. It only restored about 2/3 of the files on the drive. I called customer service and they want you to EMAIL them with your questions. However, I refused to do this and waited on the phone for a long while and finally got to speak with someone. Customer Service suggested that I try installing each category of files (music, photos, documents, etc) separately. Well that didn't work any differently. I still have lost about 1/3 of my data. Overall it is a Poor Quality product that has poor customer service!
Worthless Except As Paperweight
I wish I had read these reviews before I purchased this item. I plugged it in and it did a back up so I set it to do automatic backups and did not look at it again for a couple of months. Apparently it never worked again after the first backup. By then my time to return it was up so I am back to using my old Clickfree which only backs new files but works fine. The new one is a good paperweight.
I waited , and I waited on this...so glad I decided to finally get it.....great product : backed up Desktop, laptop and tablet in just a few hours
Don't know why I waited so long
Poor support system
After purchasing this C6 backup, I was disappointed that it did not work. After spending 2 days listening to all the steps required when I called the support number, I was informed that I must email my request and would get a response in 24 hours!!!! You have GOT to be kidding!!!! When I FINALLY got a live person after following all the steps they required, I was told they needed my phone number so they could get back to me!! VERY DISAPPOINTED THAT QVC WOULD SUPPORT SUCH A TERRIBLE PRODUCT!!!!!!
easy to use
I needed to replace my mother board on my laptop, so I also needed to backup all my info. The company was going to charge me 60 bucks to do this before fixing my laptop. I plugged it in and off it went and along the line removed 2 infected files, this is well worth the money.
Just bought a new Dell from QVC and wanted to transfer my old material from my HP (from QVC) and am definitely scared. I was under the impression you could transfer to new computer. I saw a QVC presentation on You Tube and the fellow said you cannot transfer to another computer. It could cause a big problem. When I bought my C2, they gave me the impression you could transfer. It even has backup/transfer when you are working with it. Help. So disappointed.
Clickfree 1TB Hard Drive with Complete PC Backup
I had to get a new computer today and thought that I could just copy the files I wanted to off of Clickfree. Well it did not work that way. It has put all of the mess I had on the other computer on my hard drive and now I have 18% free space on a brand new HP computer I just purchased today. How can I get all that information off my hard drive.
I would not recommend this device. I used it on a MAC computer and it worked fine for awhile then had issues with it. I mainly used it to store photographs. The driver quit working and would not work. The NTSF-3G box kept popping up. I had to take it to a computer store and buy a new external hard drive and have them transfer all the photos to the new one. I could have formatted the clickfee but did not want to use it anymore. It is probably better for a pc. My photos were not lost would not purchase a clickfee device again. Spend your money on a better ehd.
DO NOT BUY THIS!!!
tHIS IS A USELESS PRODUCT. i BACKED UP ALL MY FILES AND THEN WHEN MY COMPUTER CRASHED AND i TRIED TO ACCESS THE DATA STORED ON CLICKFREE, I COULD NOT ACCESS IT WITH MY NEW COMPUTER. When I contacted their support via email and left my question, they did not return my email. There is no excuse. It's too late for me to return this and get my money back, but it's not too late for you to not waste your money and put your data at risk.