Nutrisystem Advanced 14 Day Customized Dessert//Snack Package
I just received my first order of this item and am very disappointed. There are 4 cookie items which I didn't order. They were substituted due to low inventory. I didn't want the cookies. I like their desserts but won't reorder since there's no guarantee you'll receive what you ordered. Really, really disappointing.
Too Many Substitutions!
Nutrisystem makes several dessert items I like, but I fail to see why they would offer a customized package and then substitute 6 of the 14 items I ordered. This would be a great item if you could get what you wanted.
Not So Customized
What's the point of offering a customized package if you can't get the items you request? I don't like some of the snacks/desserts offered in the 4 week meal plan, so I figured this would be the way to go. The substitutions I received were mostly the same ones included in the 4 week program that I was trying to replace!
Don't waste your money
Should have read the reviews. Purchased this for my spouse who has difficulty chewing. Ordered carrot cake and pound cake. The carrot cake came through, but they substituted hard, crunchy cookies for the pound cake. Although the carrot is good and would purchase again if I could be sure to get it, we were disappointed that "customized" means nothing if they can send whatever "they" want, not what we want. I was also displeased with the way Nutrisystem handled my complaint. Essentially they didn't want to hear it and referred me back to QVC where I learned that QVC doesn't pack the stuff- Nutrisystem does. However, the Q came through for me which is why I always come back. Q customer service is the best.
Hi-Light of My Dieting Day
I love being able to choose. I've gotten exactly what I've ordered every time! After sampling Nutrisystem desserts/snacks I can now order my favorites! PLEASE BRING THIS BACK!!!
Do Not Like Substitutions
This is the first time that I have received this not as ordered. I selected 14 snacks and only received 7 of selected ones--the other were substitutions. The products were good but I like to receive what I order. I do understand sometimes substitutions need to be made but according to some of the other reviews, this is happening often. Hopefully, this problem can be resolved!! Would have given 5 stars instead of 4 if there had been no substitutions!!
I was very disappointed with this purchase. I did not receive any of the snacks I selected! Why don't they just say "let us choose".
I ordered savory snacks and received sweet snacks which I did not like including four double chocolate chip cookies that are really bad!
They changed my order and sent substitutions that I did not like.
I was very happy that I was able to customize my desserts and snacks. However, out of the 14 items, I only received 10 of the items that I chose. The other 4 were substituted with different snacks....2 of them were popcorn, when I ordered chocolate! Very disappointing to have almost a third of my order be substituted with items that I did not want!
The only reason I wouldn't refer this to a friend is that it could be taken the wrong way. I loved each and every one I got and only 1 popcorn but that was delicious!! I only tried a few as not to over-do it while beginning, but they were very fresh and tasty, and larger than expected!! Good Luck to all!!
Customized? Not so much....
I ordered this customized item as there are some foods I am not allowed medically to eat. Well, one of the items I chose was out of stock so popcorn (4 bags) was substituted. Popcorn is a big no-no for me! They should have notified me about the out of stock item and asked what I wanted to pick instead. On a positive note, the QVC rep was very helpful in emailing me a return receipt paid by QVC as Nutrisystem does not include one with your invoice.
Most of items ok
I like most of the items I received, but there were two substitutions I did not like. I don't know if I will order again if they change order.