A238955

Dr. Gross Root Resilience Anti-Aging Scalp Serum Auto-Delivery

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$54.00

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Description
What is it: A dermatologist-formulated, antiaging scalp serum that contains retinol, collagen, and protein to help fight aging hair and scalp. It nourishes and hydrates the scalp for fuller, thicker, younger-looking hair with amplified volume. And time is on your side with this auto-delivery plan! It ensures you'll receive a shipment approximately every 90 days for one year.

Who is it for: This product is ideal for anyone with aging hair that appears dull and lifeless and for anyone who is looking to promote fuller, younger-looking hair. Free of sulfates, parabens, and sodium chloride, this product is safe for color- and chemically-treated hair.

Why is it different: This serum nourishes the scalp to promote healthier-looking hair. It contains retinol, collagen, protein, and peptides to help combat aging of both the hair and scalp. The formula leaves the scalp nourished and hydrated, promoting lustrous hair with shine, body, and increased softness.

In a consumer use study, after 14 days, 93.3% of participants agreed that their scalp felt nourished. After 28 days, 80.6% of participants agreed that their hair texture had improved and 81.3% of participants felt that their hair appeared to have increased volume.

How do I use it: Parting hair into thirds, apply a pump of product to each section, directly on the scalp, and then massage thoroughly. Apply daily to towel-dried or completely dry hair. Style as usual.

From Dr. Gross.

  • Each shipment includes 2-fl oz Root Resilience Anti-Aging Scalp Serum; shipments arrive approximately every 90 days for one year
  • Each shipment will be billed separately at the above price, plus shipping and handling and any applicable taxes, for as long as you remain in the plan; no obligation to continue the plan; cancel anytime

Important Details

If you take advantage of both Auto-Delivery and Easy Pay™, it is possible that more than one Easy Pay installment could be due in the same month. For example, if your Auto-Delivery plan ships every three months and you select 4 Easy Pay installments, you would pay the fourth installment of your first shipment in the same month you pay the first installment of your second shipment.

Ingredients
Anti-Aging Scalp Serum
QVC A237355

Ingredients: Water (Aqua), Cyclopentasiloxane, Dimethiconol, Propylene Glycol, Adenosine, Serenoa
Serrulata Fruit Extract, Beta-Sitosterol, Pisum Sativum (Pea) Sprout Extract, Taurine, Thioctic Acid, Ethyl
Ferulate, Butylene Glycol, Octapeptide-2, Bis(Tripeptide-1) Copper Acetate, Polyglyceryl-5 Trioleate,
Myristoyl Pentapeptide-17, Helianthus Annuus (Sunflower) Seed Oil, Azelaic Acid, Lecithin, Dextran,
Potassium Azeloyl Diglycinate, Atelocollagen, Vitis Vinifera (Grape) Seed Extract, Rosmarinus Officinalis
(Rosemary) Leaf Extract, Pyrus Malus (Apple) Peel Extract, Retinol, Superoxide Dismutase, Palmitoyl
Tripeptide-8, Carnitine, Mentha Piperita (Peppermint) Oil, Disodium Uridine Phosphate,
Ethylbisiminomethylguaiacol Manganese Chloride, Hexamidine Diisethionate, Phenoxyethanol, Sodium
Benzoate
Information provided by Dr. Dennis Gross Skincare™
About Auto-Delivery
About Auto-Delivery

Auto-Delivery is a convenient program that allows you to enjoy the benefits of receiving your favorite QVC products, at the original order price, on an automatic shipping schedule that meets your individual needs. It's about having what you love when you want it, at a price that's guaranteed. It's about confidence, convenience, choice. You decide, QVC delivers.

How does Auto-Delivery work?
Place your order by phone or online and choose Auto-Delivery, when offered. You will be billed for and will receive your first shipment promptly after payment is received. Then, subsequent shipments will be billed at your original order price and sent on a regular shipping schedule (for example, approximately every 60 or 90 days). Items may also be shipped on a designated, set schedule for seasonal or specially designed plans, such as holiday candles or themed jewelry, sent four times in a 12-month plan. Delivery and billing will be repeated until you cancel your plan, receive all items offered in a limited series, or if the plan must be discontinued.

Are all the Auto-Delivery plans the same?
No, we have different types of plans for certain products. Items like vitamin supplements and hair care products have Replenishable plans, where every shipment includes the same product and ships on a regular schedule, such as every 90 days.

We also have Series plans, which have a designated end date and may contain a set number of shipments. For example, sending one wreath every season, for a total of four wreaths.

Is there any obligation to continue in the program?
No. You may cancel at any time either online or by calling Customer Service at 1-800-367-9444. Once you cancel, you won't receive, or be billed for, any future shipments unless the shipment has already shipped.

How do I make changes to my Auto-Delivery plan or future shipments?
Your Auto-Delivery plan can be customized by going online or by calling Customer Service at 1-800-367-9444. Changes will be applied to all future shipments, or to selected shipments, as applicable for the plan.

If you opt to manage your plan online, you'll easily be able to change information like payment or shipping method, address, order quantity, size, color, flavor, etc. You can also delay or accelerate your next shipment, make adjustments to certain shipment release dates, or cancel your plan. Just click on My Account at the top of your screen on QVC.com, and then select Auto-Delivery Plans. If you have any questions, feel free to contact Customer Service at 1-800-367-9444.

Please note: Some restrictions may apply for certain types of Auto-Delivery plans, shipments, and certain stages in the shipping process.

What are my payment options?
You're able to pay by QCard®, credit card of your choice, check, or money order. If you pay by credit card, your card will be billed automatically on the date the item ships. If you pay by check or money order, you'll receive a reminder before each subsequent shipment is mailed. As soon as QVC receives your payment, your next shipment will be sent. Simply mail check or money order payments to:

QVC
P.O. Box 1900
West Chester, PA 19380

How do I return an Auto-Delivery item?
If for any reason you're not completely satisfied, simply return the item within 30 days of receipt for an exchange (if available) or refund of the purchase price. Follow the return instructions on the pack slip, included with your shipment. Or look at our Returns FAQs Guide.

If you choose to make two consecutive returns in your Auto-Delivery plan, but would still like to remain in the program, please contact Customer Service at 1-888-345-5788 to arrange for future deliveries. Otherwise, QVC will automatically cancel your plan.

Can I restart my cancelled Auto-Delivery plan?
If available, you can restart certain Auto-Delivery plans at the original order price. Be sure to contact Customer Service at 1-888-345-5788 for more information.

Will QVC cancel my Auto-Delivery plan?
QVC strives to deliver your favorite products to you as long as you remain enrolled in your auto-delivery plan. QVC reserves the right to discontinue or cancel your auto-delivery plan for any reason. Some reasons for cancellation include, but are not limited to, unavailability of inventory, lack of payment for two consecutive scheduled shipments, customer account closure, etc. If for any reason QVC must discontinue or cancel your plan, you'll be notified by email or USPS mail. Additional terms and conditions may apply.

How do I customize or manage my Auto-Delivery plan?

Online:
You can view, manage, and customize your plan online. Click on My Account at the top of your QVC.com screen, then select Auto-Delivery Plans to see a list of your plans or click here. To access a particular Auto-Delivery plan, click on the View/Edit Plan link.

Once your first item in an Auto-Delivery plan has shipped, you can make changes to future shipments. Some restrictions may apply for certain Auto-Delivery plans and at certain stages in the shipping process.

1. Editing All Future Shipments
To make changes that will apply to all future shipments in your Auto-Delivery plan, use the options in the Plan Details section at the top of the View/Edit Auto-Delivery Plan screen. Types of changes include:

  • Quantity: Increase or decrease the quantity for your plan using the drop-down list.
  • Edit Color/Size: Select a new color or size for your Auto-Delivery plan, if applicable.
  • Edit Ship-To Address: Select from your address book or add a new address for your plan. If you need to make changes to your Billing Address, you can do so by accessing My Account at the top of your QVC.com screen.
  • Edit Payment Information: Add a new credit card, switch cards, update your credit card expiration date, or change your pay method.
  • Frequency: Select a new frequency from the options in the drop-down list. A new shipment schedule will automatically be established for all your future shipments once you confirm a frequency change. Some plans do not allow the frequency between shipments to be modified.
  • Next Shipment: If a calendar is visible, the Next Shipment date may be changed. Available dates appear in black. Gray dates cannot be selected. Use the arrows in the top corner of the calendar to switch months. Click on an available date for your next shipment and the calendar will automatically close. Some plans do not permit date changes.
  • Cancel All Future Shipments: Click on this link if you want to stop this Auto-Delivery plan. To only skip a particular shipment, use the Skip Shipment option located below. Once you have cancelled your plan, you may see the Reinstate Auto-Delivery Plan option, if it is still available. Click on Reinstate Auto-Delivery plan to re-enroll in that plan.

2. Editing Individual Future Shipments
To make changes that will apply to one particular future shipment in your Auto-Delivery plan, use the Edit option located in the Shipment Details section of the screen. Changes that may be made to an individual shipment include:

  • Edit Ship-To Address: Select from your address book or add a new address for an individual shipment. If you need to make changes to your Billing Address, you can do so by accessing My Account at the top of your QVC.com screen.
  • Edit Payment Information: Add a new credit card, switch cards, update your credit card expiration date, or change your pay method for an individual shipment.
  • Quantity: Increase or decrease the quantity for the individual shipment using the drop-down list.
  • Edit Color/Size: Select a new color or size for that individual Auto-Delivery shipment, if applicable.
  • Ship Method: Select a new ship method using the drop-down list.
  • Skip Shipment: Click this link to cancel only a particular shipment, but still remain active in the Auto-Delivery plan.

If you need to make additional changes in the future, you may do so at any time. If you have any questions, please feel free to contact Customer Service at 1-888-345-5788.

Customer Service:
If you would prefer to call QVC for additional assistance or to request changes or cancel your Auto-Delivery plan, simply contact Customer Service at 1-888-345-5788.

Types of changes that can be made through Customer Service include: shipment frequency, payment method, shipping method, shipping address, billing address, order quantity, size, color, flavor, etc. You can also delay or cancel your next shipment at any time before the shipment has been sent, as well as cancel your Auto-Delivery plan. (Some restrictions may apply for certain Auto-Delivery plans and at certain stages in the shipping process.)

About Dr. Dennis Gross
About Dr. Dennis Gross

Dr. Dennis Gross is a board-certified dermatologist and dermatologic surgeon who has been in practice for 25 years. He's the creator of Dr. Dennis Gross Skincare, which is inspired by the skin-care concerns of patients at his NYC practice. Dr. Gross is nationally recognized and has been featured as one of New York magazine's Best Doctors for his expertise in skin health, as well as his approach to creating and maintaining the most natural-looking skin. With his skin-care line, Dr. Gross gives customers refined, refreshed, radiant-looking skin utilizing the latest technology and carefully selected ingredients.

Dr. Gross has conducted extensive skin cancer research, including a number of clinical studies conducted at the prestigious Memorial Sloan-Kettering Cancer Center. Dr. Gross' skin cancer research has been published in multiple peer-reviewed journals, including the Journal of Medical Microbiology and the Journal of Experimental Medicine. He has been a board member for the Skin Cancer Foundation and is a collaborating member of the American Cancer Society, as well as the Society for Dermatologic Surgery and Oncology. Dr. Gross has also been a contributing author for a number of dermatology textbooks currently used in medical education across the US. He earned his medical degree with research distinctions from New York University School of Medicine and completed his dermatology residency from New York University Medical Center.

Dr. Gross is a regular, invited guest on many TV shows and has been featured in top magazines. He travels the country lecturing and speaking to professionals and consumers about skin health. His book, Your Future Face, focuses on a customized approach for individual skin problems.

Information provided by Dr. Dennis Gross.

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Reviews & Community QA

Rated 3.6 out of 5 by 15 reviewers.
Rated 5 out of 5 by Amazing Scalp and Hair Treatment! Just signed up for my SECOND Auto Delivery Plan for this GREAT product. BEST HAIR and SCALP TREATMENT EVER! Dr. Gross is a genius! An absolute must have for aging, breaking thinning, hair! My hair feels and looks brand new. I was ill and began suffering hair loss. My hair was coming out by the brush full! NOT ANYMORE! So grateful for this product, my hair is STRONG again! Thank you so much Dr. Gross and QVC! 06-27-15
Rated 5 out of 5 by Has helped with hair fullness and growth I have been using this for well over a year. I bought it to apply at my thinning temples. Now I apply it all over my scalp. My hair is growing in thicker, and healthier. You need to stick with it for awhile. 04-04-14
Rated 5 out of 5 by My hair and scalp are doing better than ever Just had my yearly skin examine at my Dermatologist. She gives a thorough examine looking at every square inch for any abnormalities. At 62 they appear more frequent. Anyway, she was astounded at my scalp condition!!!! No small red bumps which used to be there. The scalp she explained is always absorbing the sun rays the hardest and she said my scalp look perfect!!! Yay to Dr. Gross for I have used this about 6 months. I did share your name with her with the name of your scalp serum. I will never be without. As for the actual hair condition, my hairline has so improved and is getting thicker. NO, not ANY hair loss for me!!! I have had auto-delivery of some many beauty skin care items and this is the ONLY one I have kept and plan to always keep. I think I will be trying Dr. Gross' CC cream for his line is the BEST!!!! 10-29-13
Rated 1 out of 5 by Do not waste your money! This product did nothing for my hair or scalp. Should've known better as their main claim was that "scalp felt more nourished". How does one go about telling how nourished one's scalp is? 09-23-13
Rated 1 out of 5 by Hair loss instead of gain. This product makes your hair look good about first 3 times you use, then your hair starts falling out. I had had it too long to return, but would not recommend, unless you have hair to loose. 07-30-13
Rated 1 out of 5 by Did not work This product did not work for me in the 3 weeks I had. My hair was showing no new results so I returned. 07-24-13
Rated 1 out of 5 by Not For Everyone I too had the experience of my hair falling out in clumps after using this product. Since I work in the medical profession, I do realize that not every product works like it is supposed to for every person. It sounds like it works beautifully for most people, so hopefully I am just one of the minority. 07-23-13
Rated 1 out of 5 by Scared I hate to be the one that ruins the perfect reveiws but I now look like I have a Miley Cirus haircut. I used the product,it did not tingle,I did not feel anything and after about 1 week my hair started falling out in clumps.It is growing back,hence the shaved head look.I have long hair yet anywhere I put this stuff the hair fell out and began to regrow new hair.My hair dresser even got clumps out. My roots are gray so when the new growth isn't colored it looks like I have NO HAIR.I would not recommend this product!!!!! 07-19-13
  • 2016-08-16 T09:28:15.494-05:00
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