The QVC for iPhone app is free of charge and can be downloaded via the iTunes Store (requires iTunes account). It's available anytime, anywhere, and is compatible with iPhone OS version 3.0 or later and iPod touch. If you'd like to order an item using the Speed Buy® option, please be sure to have your email address and password handy. Or you can tap the Call to Order button to speak with a Customer Service Representative.
The QVC for iPhone app is free; however, data plan rates apply. Please consult your data provider for more information.
Yes. Watching the live video stream may significantly increase the amount of your mobile device's data usage and may incur additional fees. Contact your data provider for more information.
No, anyone can download the application. Existing customers can simply purchase by entering their account information or email address. Or you can create a QVC account right through the app — all without calling. Additionally, anyone can tap the Call to Order button to easily order over the phone.
New customer? No problem! You can quickly create a QVC account directly through the app — no phone call required.
QVC is committed to giving you quality service and treating your information responsibly. For details, please see our Privacy Statement.
QVC is VeriSign Secured, so you can feel confident while shopping with us. We participate in the VeriSign Secured Seal Program. All of your personal information is encrypted by Secure Sockets Layer (SSL) software when it's transmitted to us during the checkout process, just as it is on QVC.com. Also, your QVC password is never stored on your device. QVC provides award-winning service. We've been honored eight times with BizRate's "Circle of Excellence" distinction. We've also received Shopping.com's "Trusted Store" Seal, a prestigious vote of customer confidence awarded to online merchants.
QVC customers can store their email address to make future purchases faster and easier. The app will remember you until you sign out. However, every time you make a purchase, you'll need to authenticate each purchase. No other personal information is stored on the device.
Any personal information on your device can also be protected with a passcode. Consult your product manual on how to do so.
You can check for updates by visiting qvc.com/everywhere.
Speed Buyautomatically uses the current data on your account: name, bill-to address, and QCard®or your last payment method. Your item will be shipped to your bill-to address, and/or permanent ship-to address, on file. Your item will be shipped via Standard S&H. Your order will be billed to your QCard®. If you don't have a QCard, your last payment method will be charged: either the last credit card you used or your Bill Me Later® account, if you've signed up for that option.
Note: With Speed Buy®, if the item is available on Easy Pay, that payment method will be applied. Your order will ship to your previously provided Bill-To Address and/or permanent Ship-To Address. If you'd like to edit your address, shipping, or payment method, check the ''Review or Edit'' box and click the ''Submit Order'' button.
View QVC.comand click on Order Status or call 1-888-345-5788 to speak to a representative.
No problem! Click on Forgot Your Password? and follow the instructions we provide.
The Waitlist option is offered when QVC has a reasonable expectation that the item will return to stock within 45 days. Although placing an order on our Waitlist is not a guarantee that stock will be received, it is a good way of reserving an item if it does come into stock. If we are unable to fulfill your order, you will be notified within 45 days.
Auto-Delivery is a convenient and risk-free program that allows you to enjoy the benefit of receiving your favorite QVC products, at your original order price, on an automatic shipping schedule that meets your individual needs. It's about having what you love, when you want it, at a price that's guaranteed.
QVC products that are available on Auto-Delivery are clearly identified and can be easily ordered. After you place your Auto-Delivery order, you don't need to reorder the item again. You will be billed for and will be shipped the first shipment in your plan promptly after your payment is processed. Your subsequent shipments will be billed at your original order price and will be automatically sent to you on a regular shipping schedule (for example, approximately every 60 or 90 days) or on a schedule that you can conveniently customize to fit your individual needs. Delivery and billing are repeated until you cancel your Auto-Delivery plan or until the plan reaches its automatic end date. A plan will also automatically end if the total number of shipments or products offered in the plan have been sent.
There's no obligation to remain in the Auto-Delivery program and you can cancel your plan at any time. You can also conveniently manage your Auto-Delivery plan(s) online by visiting QVC.com or by calling a Customer Service Representative at 1-888-345-5788.
If you've determined that your device is compatible and the application still doesn't load properly, you can attempt to uninstall and then reinstall it.
QVC wants you to be completely satisfied with your purchase. If for any reason you're not, send it back within 30 days of receipt for exchange or full refund of the purchase price, less applicable Q Return Label fee. Purchases from QVC and use of QVC services are subject to our General Terms and Conditions of Use, which can be found on QVC.com along with our Privacy Statement, or call Customer Service for more information.
A Q Return Label can be used to return the majority of items back to QVC. You can easily print one at QVC.com! Go to QVC.com and click on Order Status and in three simple steps, you'll have your return label. Here's what you do: If you notice your pack slip doesn't provide a Q Return Label, you can easily print one at QVC.com! Just click on Order Status and in three simple steps, you'll have your return label. Here's what you do:
Using this label gives you the convenience of sending back an item without having to insure your package and without having to wait in line at the Post Office or a Shipping Center to purchase return shipping. This special bar-coded label contains all the information about your order so that return shipping fees are deducted from your refund. Or in the event of exchange, the return fees are charged to the credit card used for the original order, or deducted from merchandise credit for check orders. If the return is due to QVC error, there is no charge for use of Q Return Label. For returns, credits to a credit card will be immediately applied upon processing, but may not appear on your statement for one to two billing cycles. And don't worry if you happen to misplace your label, you can print another one!
Yes, when you use a Q Return Label:
If you choose to return your item through a carrier of your choice, you'll need to check with the carrier about tracking options available.
No problem! If you would like to use the Q Return Label, go to www.qvc.com and click on Order Status and in three simple steps, you'll have your return label.
If you would like to use your own return shipping carrier, go to www.qvc.com and print out and use our handy QVC Return Form, and follow the directions below...