Recall Date: March 12, 2014
MobilePower Recalls Multi-Function Power Packs Due to Fire Hazard; Sold Exclusively by QVC (Recall Alert)
WASHINGTON, D.C. - Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: MobilePower Instant Boost 500 power packs
Hazard: The power packs can overheat, posing a fire hazard.
Consumer Contact: QVC at (800) 367-9444 from 7 a.m. to 1 a.m. ET Monday through Friday, or online at www.qvc.com and click on Product Recall Info for more information.
Units: About 9,800
Description: This recall involves MobilePower Instant Boost 500 6-in-1 Power multi-function power packs with model number 2013, QVC SKU# V31873 and serial number MPC-060512-25. The model and serial numbers are located on the back panel on a white label next to the inverter fan. MobilePower Instant Boost 500 is printed on the front of the units. The power packs can supply AC or DC power and can recharge by either plugging into an electrical outlet or a car battery. They have two A/C outlets, a USB port, car battery jumper cables, and an air hose outlet to inflate tires. The power packs weigh 40 lbs., are black and blue color and measure about 9 inches tall, 10 inches wide and 8 inches long.
Incidents/Injuries: MobilePower has received 13 reports of smoke and fire coming from the power packs. No injuries have been reported.
Remedy: Consumers should stop using the recalled power packs immediately and contact QVC for instructions to return the units for a free replacement. MobilePower and QVC are contacting customers directly.
Sold exclusively by: QVC from October 2012 through December 2012 for about $97.
Manufacturer/Importer: MobilePower LLC, of Bluffton, S.C.
Distributor: QVC Inc., of West Chester, Pa.
Manufactured in: China
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.
Photo 1: MobilePower power pack front of unit
Photo 2: MobilePower power pack back of unit
Photo 3: MobilePower power pack back of unit with jumper cable
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Report an Unsafe Product
We are still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product.
Please Tell Us About Your Experience
In the future, CPSC plans to add automated safety tips and safety resource boxes to all recalls based on the high-level product category that this product falls in. Examples of high-level product categories are Toys, Baby Products, Sports Equipment, etc.