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How will my order ship?
QVC uses various carriers to ensure your package arrives by the estimated delivery date. Most orders are sent Standard Delivery. For faster delivery of most items, you can upgrade your shipping, for an additional fee, to Express Delivery or Premium Delivery.
The shipping & handling fee includes, among other things, labor costs to receive, select, and package the item for shipment; the costs of packaging & other supplies; internal (overhead) costs to process the order; and fees paid to carriers who ship the item and deliver it to you, so the shipping & handling fee may exceed the actual fee paid by QVC to its carriers to send the item to you. Sales tax may be assessed on the shipping & handling fee in certain states, where applicable.
To upgrade your shipping, make your selection on the Shipping Method page during checkout. Upgraded shipping options will not be available when using Speed Buy® checkout.
QVC also uses carriers that will offer in-home or doorway delivery. Large items such as fitness equipment, mattresses, and furniture will require a delivery appointment with a carrier.
What's included in the shipping & handling fee?
The following costs, among other things, are included in the shipping & handling fee, so the shipping & handling fee may exceed the actual fee paid by QVC to its carriers to send the item to you:
Depending on which state you live in, a sales tax may be assessed on the shipping & handling fee.
When will my order arrive?
You'll receive an estimated delivery date as part of your checkout information before you submit your order. The information below should be used as a guide. The most accurate information will always be the estimated delivery date and tracking number for your order. Note: Business days are considered Monday–Friday, with the exception of federal holidays recognized by our carriers.
Can I have my order sent to another address?
Yes, in most cases you can have your order sent directly to an address that's different than the permanent ship-to address we have on file for you.
What are my domestic & international shipping options?
QVC ships to all 50 states, as well as Guam, U.S. Virgin Islands, Puerto Rico, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, and Palau. Certain ship methods may not be available for some products or locations. Hazardous items such as perfumes, hairsprays, cleaning products, etc. can only be shipped within the contiguous 48 states.
Please note that standard shipping & handling is only available within the contiguous 48 states. QVC customers outside the aforementioned area can view their available shipping options when checking out or by calling Customer Service for information regarding shipping & handling options.
Can I ship my order to a P.O. box or military APO/FPO address?
Most items can be shipped to a P.O. box or military APO/FPO address. Some restrictions may apply.
Can I ship my order internationally?
At this time, QVC does not offer international shipments. We're always considering and evaluating our options to ensure the best possible shopping experience.
What are QVC Delivery Services?
QVC Delivery Services include orders that ship & arrive to you with either in-home or doorway delivery. These purchases are usually too large or fragile to deliver using Standard Delivery, and may include mattresses, furniture, and fitness equipment.
How do I schedule my delivery?
In approximately 7–10 business days after you place your order, the shipping carrier will call you to schedule a delivery date and appointment window. The delivery date will be based on your and carrier availability during normal business hours, and you must be at home. There will be no special accommodations for requested delivery on specific days or times. If you need to reschedule your delivery date, please contact the carrier to do so.
What should I expect when an item has in-home or doorway delivery?
If you purchase an item with QVC Delivery Services, you should expect the following:
How do I return an item with in-home or doorway delivery?
To return your item, make sure it's in a box/packaging and contact QVC. QVC does not provide boxes or packaging for returns.
Will you remove my old bedding?
In some instances, the carrier will remove the old bedding from your home. This is left to the discretion of the carrier at the time of delivery and in accordance with state laws. The carrier has the right to refuse any old bedding deemed unsanitary.