How do I order a QVC Gift Card?

Buying a QVC Gift Card is quick and convenient.

Steps to ordering a QVC Gift Card:

  1. Choose to either email or mail a QVC Gift Card.

  2. Choose a card design or upload your own photo for a custom design. Please note that the photo option is only available for QVC eGift Cards at this time.

  3. Enter the recipient's name and your personal message.

  4. Select the dollar amount you wish to give, between $5–$500 USD.

  5. QVC eGift Cards can be sent directly to your recipient's valid email address or to your personal email, so you can print at home and hand deliver. Plastic QVC Gift Cards can be mailed to a recipient via USPS at no charge, or mailed via UPS for expedited delivery (charges apply).*

When you are ready to check out, provide your credit or debit card details to purchase the QVC Gift Card. QVC's third-party service provider, CashStar, accepts Visa, MasterCard, American Express, or Discover.

*Orders may require payment verification, which may impact delivery times.

When will the QVC Gift Card be received?

Plastic QVC Gift Cards will be shipped within 1–2 business days and arrive to recipient within 5–7 business days with standard shipping at no additional charge. Expedited shipping is available for an additional cost. QVC eGift Cards will be sent immediately, or at a future time of your choosing pending payment verification.

 

How do I check my plastic QVC Gift Card order status and delivery?

Once your plastic QVC Gift Card is shipped, you will receive an email with a tracking number that can be used to access the current shipping status. If you do not have an email address on your account, you may contact CashStar Customer Support for the order status.

How do I redeem a QVC Gift Card?

 

The QVC Gift Card can be redeemed online or by phone for QVC items seen on air, on QVC.com, or on QVC mobile apps. Once you have completed the purchase of your QVC eGift Card or received the plastic QVC Gift Card in the mail, it may be used immediately. Simply place your order on QVC.com, on the QVC mobile apps, or using Automated Ordering at 800-345-1212, or call 888-345-5788 to speak with a Customer Representative. During the checkout process, you can provide your QVC Gift Card number as your method of payment.

If your order exceeds the amount of the QVC Gift Card, you must pay the balance using another payment method. Only three QVC Gift Cards may be redeemed per order. The QVC Gift Card is redeemable for merchandise only and may not be redeemed for cash, except to the extent required by law. QVC Gift Cards cannot be used as payment on a QCard® account, redeemed at any QVC Outlet or retail location, or redeemed when using Speed Buy® on QVC.com, text ordering, and other new purchasing technologies, or Speed Ordering on QVC's Automated Ordering system. QVC Gift Cards are not eligible for purchases on Easy Pay®. Other restrictions may apply. See Terms and Conditions for additional information.

What if I have questions or want to cancel the purchase of a QVC Gift Card?

CashStar Customer Support will answer all of your questions about the purchase of a QVC Gift Card. If you send a QVC eGift Card where the delivery date is in the future, you can cancel your purchase by contacting CashStar Customer Support toll-free at 866-256-4212. If the delivery date is current or in the past, your purchase cannot be cancelled. For plastic QVC Gift Cards, you can contact CashStar Customer Support to cancel the card in advance of the shipment. If the card has shipped, you may be refunded but may receive a card with no value.

Where can I send a plastic QVC Gift Card?

Plastic QVC Gift Cards may be shipped to valid street addresses within the 50 states, as well as Guam, the U.S. Virgin Islands, Puerto Rico, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, and Palau. At this time, plastic QVC Gift Cards cannot be shipped to P.O. Boxes.


Where can I redeem a QVC Gift Card?

You can use your QVC Gift Card for QVC purchases of items that you see on air, on QVC.com, and on QVC mobile apps and that are being shipped to any of the 50 states, as well as Guam, the U.S. Virgin Islands, Puerto Rico, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, and Palau. Some restrictions may apply. Outside of these areas, QVC Gift Cards are not accepted. QVC Gift Cards are not accepted at QVC Outlet stores, the QVC Studio Store in PA, or by any subsidiary or affiliate of QVC, Inc.


Does the QVC Gift Card have an expiration date?

No, there is no expiration date on QVC Gift Cards. However, we do recommend that you redeem it soon after you receive it.


How do I check a QVC Gift Card balance?

If you have used only a portion of the QVC Gift Card, any remaining balance will be stored in your QVC customer account for future purchases. You can obtain information about your QVC credit balance by contacting QVC Customer Service at 888-345-5788.

If you have yet to redeem your QVC Gift Card, you can contact CashStar Customer Support for balance inquiries.

Note: If you have not yet created a password for your QVC account, you will need to do so in order to sign in and manage your account and view and access the credit. Alternatively, you can call Customer Service for assistance at 888-345-5788.

When is my credit card charged for my purchase of a QVC Gift Card?

Your credit card is charged at the time of purchase. This purchase will appear on your credit/debit card statement as QVC CSHSTR GFTCRD.


Can I add value to a QVC Gift Card?

At this time, once your QVC Gift Card has been redeemed, you are not able to reload additional value on the card.


Are there any fees associated with a QVC Gift Card?

No, there are no fees associated with QVC Gift Cards. You will only be charged the face value of the QVC Gift Card and any accessory add-ons.


What if I lose a QVC Gift Card?

Your QVC Gift Card has cash value and should be safeguarded as such. If you lose your QVC Gift Card, contact CashStar Customer Support immediately. If your QVC Gift Card has not been redeemed or has some remaining value, we can cancel the original and issue you a new QVC Gift Card for that value.

What will my recipient receive when I send a QVC eGift Card?

On the delivery date you choose, a message is sent to your recipient's email inbox informing them of your gift, with a link to retrieve the QVC eGift Card online. The link in the email sends your recipient to a page showing the QVC eGift Card you created (the design you selected, with your recipient's name and your personalized message), its value, and code number. The page also gives simple instructions for redeeming the QVC eGift Card.


How will I know if my recipient has received a QVC eGift Card that I sent?

You will receive an email confirming delivery of the QVC eGift Card and a message notifying you that the QVC eGift Card has been viewed. If the QVC eGift Card is not viewed within seven days after delivery, you'll receive a message with options. You will receive another message 15 days after delivery of the QVC eGift Card to your recipient if no action has been taken. You may also contact CashStar Customer Support toll-free at 866-256-4212 with the order number from the email confirmation you received, and CashStar will be able to let you know if the recipient has viewed their QVC eGift Card.

Who is CashStar?

CashStar is a Maine-based company specializing in digital gifting that allows consumers and businesses to securely order and send Gift Cards over the internet. CashStar is fully PCI compliant.


What are the Terms and Conditions of QVC Gift Cards?

QVC Gift Cards may be used as payment toward a purchase at QVC.

QVC Gift Cards may be redeemed using standard Checkout on QVC.com, QVC mobile apps, step-by-step Automated Ordering at 800-345-1212, or call 888-345-5788 for a Customer Representative. QVC Gift Cards are redeemable for merchandise only and may not be redeemed for cash, except to the extent required by law. Recipients may contact QVC for balance inquiries at 888-345-5788. QVC is not responsible for lost or stolen QVC Gift Cards. QVC Gift Cards may not be used as payment on your QCard account. QVC Gift Cards may not be redeemed at any QVC retail location. QVC Gift Cards cannot be redeemed using Speed Buy functionality. QVC Gift Cards carry no expiration date. After initial use, the remaining balance will be applied to the user's account as a QVC credit. If any provision of these terms shall be unlawful or unenforceable, then that provision shall be deemed severable from the terms and shall not affect the validity of enforceability of any other provisions of the terms. Other restrictions may apply.