Rated 3.3 out of 5 by 4
Rated 1 out of 5 by RCFB Parts non in packaging
I ordered this Elliptical on August 31, 2016. It arrived quickly but when we went to put it together it was missing all of the bolts and screws to put it together. We called the company and were told they would ship them out immediately. As of September 22, 2016, we still do not have the parts so the Elliptical is sitting in pieces unusable. Of course it is paid for.
Rated 4 out of 5 by Mrs Laphand Hard to assemble but worth it
The plastic cover has to be removed to put the bar on. It took a while to assemble because the instructions don't tell you to remove the plastic cover. The machine is extremely quiet. It doesn't make a sound and is easy to use and sturdy. If you need help with assembly call the 800 number in the manual.
Rated 3 out of 5 by Pdee Tough assembly
The instructions were very difficult to follow to assemble the apparatus. Drawings were at times misleading. After assembly, the electronics console didn't work. The support staff was helpful by phone. I am waiting for replacement console.
Rated 5 out of 5 by MomOfCCC Happy with the Elliptical
This arrived on a Tuesday, the box was beat up and upside down (UPS didn't pay attention to the "this side up label"). It took about an hour and a half for my 9 year old daughter and me to put it together. Easy Peasy. Then I went to use it and kept getting an error code. I called Xterra they next day. It was a software issue. They sent me a replacement, which arrived today (a week after I spoke to them, which was less than the 8-10 days they said it would take). My son and I both worked out on the elliptical tonight and love it! It's not terribly sturdy, but it will do the trick. I would recommend this, especially if you don't have a lot of space for it.