Trend Micro Anti-Virus 2014 for the Life of (5) Computers & System Mechanic
Not a let down
I had been using Trend Micro prior to loading this one onto my HP laptop. I followed the directions listed on the insert to uninstall any Antivirus products on the computer. Then I restarted the computer and proceeded with installing the software from the usb.
Had absolutely no issues with it. Followed any prompts and done. After antivirus installation, I installed the System Mechanic. Also no issues there. I really like both softwares.
The installations were all basic. No issues to deal with. I do believe that anyone with basic knowledge of a computer would be able to load the antivirus software with no issues. If you are someone that receives the usb and just plugs it into the computer without removing antivirus software already loaded on computer and doesn't expect to have issues, think again.
Important thing to remember is properly REMOVE any antivirus programs on your computer. Restart it then proceed. The instructions are also detailed in the included card with the activation code.
I don't understand why there are so many poor reviews. It almost made me not purchase this item. So glad that I went with my instincts and purchased it. This has been running and updating on my laptop with NO problems since 7/1/2014. Plus this is for Life and for 5 computers!! Great Buy. Thanks TM and QVC. PS trend micro is actually scanning my computer right now as I am writing this review. Love it!
Worst Purchase Ever from QVC
After running this in my first computer system Mechanic #12,the computer appeared to have lost all files, upon restart the computer was unable to sign back into windows. Tech support was unable to assist in recovery and only wanted to sell me a $200.00 package to fix my computer. I would not recommend this product to anyone. This item is being returned to QVC.
Ever since I installed this product I get gazillions of pop-ups and it won't allow me to open pages that I'v e always opened before with no problems. If you need help online and send an email, they send back always needing more information and if you don't reply with a short period of time, that request is deleted by them. I hate this item and I'm going to remove it from my computer and re-install my Norton Anti-Virus and the Advanced Pro 6 program for cleaning up your PC. It's past my 30 days of owning this product, so can't return it - that's a real bummer, losing that money for this piece of junk!
Make sure you have a warranty that covers software.
Would recommend & out performs my other protection. I thought I was going to have to buy a new system until I recvd this. Clean system up & bought me more time.
virus' and no refund for computer clean up
I bought this product , my daughters computer got a virus, she took it to be cleaned, they s wouldn't reimburse. Now her other computer they said has a microsoft issue. Time and money wasted. Its not as easy as they make it sound.
I had no problem installing the Trend Micro and received notice that it was installed. Now when I bring it up it shows my old Trend Micro which expires Jan 3, 2015. No where does it show the new one I installed. I installed this on 2 computers. I have 3 left but I don't want to install it if I am going to have problems. I don't understand where these could of gone to.
This product makes you remove all anitivirus software you have on your PC. Once that's done you install it. In order to work it has to be in the USB drive of your computer. So you can have it installed on 5 PC's but it has to be in the PC to work with the PC turned on. This means if you have 5 PC's in the house only one can use it at a time and only one is protected. It destroyed my Internet Explorer and after a week of calls with the vendor they wanted more $$$ to get a new level of technical support. I am returning this. I am left with downloading and resintalling my previous antivirus software which takes a lot of time and the inconvenience of no internet access for over a week. What a mess ! It also is a memory hog and runs live so every click you take on internet takes processing time away and makes your pc run slower. Don't waste your time.
The Best Purchase Ever!
I have read all the reviews I just don't understand why so many people are having problems I used this on up to 5 computers over the last 4 years and never a moments trouble it loads easy and it does work I have never had a virus. It does a great job I thought about buying more of them and giving them as Christmas Gifts.
i love this very easy to do.
I love my trend .I feel safe and happy.it was easy to hook up.if I can do it you can to.best deal out there.
Did not work for me
I bought this product and was excited about it, but when I installed it I had more problems with my computer than I did before. My touch screen no longer worked properly and this was more unwanted things added and I did not even know where they came from. I thought it was going to help not make things worse. I had to reset my computer to factory setting again to remove the program. Never again will I purchase something like this. Just Awful. If I could give it negative stars I would. Now I have to return it and lose another seven dollars for a return fee. Too much for this product.
I thought this would be great but i installed it and it wouldnt open, wont scan and now i am stuck with no antivirus