SquareTrade 3-Yr Service Contract w/ADH: Electronics $75-$100
worst customer service ever
purchased this warranty for 2 tablets I purchased for gifts. Trying to deal with these people is like trying to get a personal audience with the pope...............not working!! Cant get answers, refunds or logic......never again "square trade"......NEVER!!
and I gave it one star, because it required a rating and they didn't have negative numbers................ugh!!
Great to Have!!
I purchased the SquareTrade 3-Yr Service Contract w/ADH for the Lepan Tablet and my daughter dropped the tablet and the screen cracked, Square Trade refunded full purchase price to my paypal the same day that i shipped the tablet back to them. Make sure you go to their site online and register your product as soon as you get it.
Seemed like a good idea.
The price was right and it covers a lot. What more can I say?
Square Trade 3-Yr. Service Contract
Fortunately I have not had to use this warranty yet but reading all that is covered and how simple it seems to have my new Acer-07 Tablet repaired or replaced sounds great to me!
Preview Your Review
I was excited there was a 3 year warranty available but have been unable to get it recorded with the Acer company. Have tried for 5 hours one day and may return the item if I cannot get it done.
no worries for 3 years
this makes the tablet trouble free so no worries for the next three years thanks
ST Used Multiple Times On Various Items~EXCELLENT
1st of all, I cannot speak to any other reviewer's experience with Square Trade, ONLY that of our family.
We have used ST for warranty service on various items over several years and have been very well pleased. The CSRs have been knowledgeable, "actually listened" to our problem(s) and been able to comprehend what we were trying to get across to them; they were courteous, which seems to be a rarity in today's society. The service, itself has met, actually exceeded, our expectations. Everything has been handled in a prompt manner and the items requiring service were fixed the 1st time with us never having to send an item back for additional repair(s). (No fingerprints from the repair technician on the screens, etc., either!)
As for the actual return process, they have sent us everything for the return, including the box, packaging, documentation, pre-paid label, etc. The return can be picked up by the carrier at your home, work, etc. or you can drop it off at the carrier. The return shipping is also included with ST.
We have checked the value numerous times and ST has always been the best value for what you receive. We have noticed there is sometimes a difference of the ST Warranty Service cost between retailers, but the services ST offers for different packages seem to be consistent between the retailers.
I realize it is a hassle when an item doesn't perform as expected, period, but having ST does help to ease the stress. We always buy ST when offered, if we believe it will benefit us depending on the item we are purchasing. We have had ST on phones, TV(s), VCR(s), DVR(s), lawn equipment, tools, etc. and remain well pleased with ST!
Don't Fall For It
I will never buy a warranty through Squaretrade again. The phone that I got the warranty on had something wrong with it, at least I thought it did any. SquareTrade did not want to do anything about it, they told me I would have to call the manufacturer of the phone, the manufacturer told me I would have to talk to Tracfone, but I paid SquareTrade for the warranty and they would not help me at all. It ended up the phone battery was so dead that it just wouldn't power up at all so we charged it and it's fine. I called QVC and told them how SquareTrade treated me and they refunded my money to me. I LOVE QVC!! THEY HAVE ALWAYS TREATED ME RIGHT!!!
This is the last time I will get a warrantee through QVC. I spent 2 hours on this thing this afternoon. They ask me to register thru internet. I tried this four times and for some unknown reason, it wouldn't work. They would ask for information and then ask a second time. The second time it wouldn't work. I finally decided to call. They ask for a lot of info including the QVC order number (which was no problem). Then they want me to email or FAX a copy of the proof of purchase.. I don't know how much information QVC gives these people, but if they have the order number, how do they think I got the item. l have been considering getting the insurance on a laptop, but not now. The product I purchased is good, so far, but I am not happy with the insurance.
Nice to deal with
I had to use this service when my husband dropped our grandson's tablet and broke it on Christmas Eve. When I called I felt like I was talking to a real person. It was a very nice for a change to be able to talk with someone so pleasant.
Best Purchased Ever
I purchased this service contract for fear that one of my grand children might drop this when they visit. Instead the tablet after 3 mo. failed to turn on. I called Square Trade and the representative was friendly and courteous and he explained to me that if it was unfixable that they would refund my money for the tablet. They sent a shipping label via email and stayed in contact with me through email when they received the package. The refund was experdited and within a week I had my check. I would seriously recommend buying this protection.
Best Service Ever
I don't usually buy extended warranties on anything, but this time I did. I bought a Pan Digital Wand Scanner two years ago and bought this warranty with it. I dropped the scanner and it worked no more. I had not completed the online registration process for my warranty. That didn't matter! I did the registration and filed the claim one Saturday evening. Much to my surprise, the claim was settled and the money in my account Tuesday morning when I woke up! When I replace the scanner, I will buy this warranty again!