Rated 4.8 out of 5 by 64
Rated 5 out of 5 by sugarbunny49 ALWAYS Purchase for My Electronics
I have been purchasing SquareTrade service contracts on all my electronics, whether bought through QVC or Sam's Club or other retailers, for several years. All I can say is, when my almost 3-year-old Apple iPad died suddenly -- only two weeks before the contract was to expire, luckily -- I used the service contract. Unfortunately, the repair company was unable to fix my iPad after 2 attempts, so I opted for the refund of the price I originally paid for the iPad and was happy when that check came in the mail.
Rated 5 out of 5 by StephanieF Great Service
I purchased this plan for my Laptop and after 2 years I received the blue screen of death. I called in, the representative filed my claim and sent me out a box to return the computer for repair. They send everything, box, tape, label and an insert to hold the laptop and protect it. I sent it in and within one week I had it back, repaired. I did have some software issues from when they replaced the hard drive but Microsoft assisted me with that. I purchased another computer for my son from a competing home shopping channel with their protection plan. It was horrible. I sent it in for repair for an overheating fan in the beginning of July 2015. I did not get in back until the end of August and it arrived damaged, scraped, paint on it, pry marks on the side from a screwdriver and not repaired. I had to send it back and finally at the end of September they said they could not fix it and had to send me a check. The customer service was horrible. They have to email the "depot" in another state from the call center for updates and no one ever called me back with them. So to have this repair go so smoothly was a dream. From now on I would only purchase from QVC and only purchase SquareTrade warranties.
Rated 5 out of 5 by vgillis229 Worth the money!
I purchased this square trade plan with my new computer two years ago. Recently I experienced the black screen of death on my computer which I use for work! I just knew I'd lost everything. I contacted square trade and immediately was informed I could have it repaired locally and be reimbursed or I could send it in to them to be fixed, replaced, etc. Since I was on a quick deadline I had the computer fixed locally. I emailed a copy of my receipt to square trade and within a week I was reimbursed 100% for the repairs of my computer. This plan was definitely worth the money for me! Everyone was very helpful and friendly!
Rated 1 out of 5 by whjecust WORTHLESS WORTHLESS WORTHLESS
I've bought insurance on most products but have never had to use until now. Company employees were rude and unhelpful. Insure was for anything drops, spills, dead computer..I thought. Told me basically unless it was run over by car too bad. Computer crashed. So I asked what happened if I call back and it is smashed they said they would not honor insureance at all from this point on. I still have two years on the policy.
WASTE OF MONEY...DON'T BUY THEIR INSURANCE.
Rated 5 out of 5 by A Jewelry Lady Great Protection Plan!
I buy the square trade protection plan because I used it for my last computer. ...The computer could not be repaired. ...Square Trade sent me a check for the full purchase price in less than ten days...with no adjustments or prorated fees. I was able to purchase another laptop immediately. ... Thanks Square Trade!
Rated 5 out of 5 by Ana 2 great service
Laptop battery gave out on Tuesday. Filed claim and talked with representative. Submitted required documentation on Thursday and received check on Monday. I usually don't purchase service contracts, but this one was great to have.
Rated 5 out of 5 by wsue Money back in no time
Dropped my year old tablet and filed a claim . Thought they would repair and return same tablet, instead I received a total refund within aweek.
Rated 5 out of 5 by GPAT13 service 3 yr cobtract for laptop
Best investment as kids are not as careful as I would like then to be
Rated 5 out of 5 by Enchanted Lady Great warranty, Highly Recomend!
Unfortunately I had to use my warranty recently. Painless and perfect. I never thought I would need it, but out of the blue I had something dump all over my laptop and without the blink of an eye, they took care of everything. Painless, they mailed everything to me to send to them, no cost at my end, repaired it, replaced a lot of parts, and returned it to me. Had the incident just a few months before the warranty was going to expire. Talk about timing!
Rated 5 out of 5 by dconrk Square Trade Svc agr on HP Laptop
Purchased a HP Laptop 1.5 years ago for my daughter to use form HS & College.
We just encountered first time of having to use the 3 year warranty program and process was found to be good. Sent me a box by fedex to ship laptop into service depot, was sent notice when the lap top was serviced and ultimately shipped - I did not have to get on the phone to call anyone.
Rated 5 out of 5 by Ms NT Drops and Spills
I am very pleased with the service that was provided. when making a claim it is very easy and painless. I would definitely refer anyone to this company.
Rated 5 out of 5 by Macy137 Well Worth It!
I bought 2 HP laptops for my sons and had to use the warranty with Square Trade.. The first one I sent in with no problems. They sent me the box and made it very simple. The fixed the problem and had it back quickly. The second one I took to my local repair shop and faxed them a copy of the bill. I received the check promptly. Definitely a great deal!